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Something big is happening in the world of business. CEOs increasingly say their jobs have become less about giving orders, more about inspiring, motivating, setting a north star. They are taking the lead on big issues like climate change, worker retraining, and diversity and inclusion. They are under pressure from employees, customers and investors not just to turn a profit, but to prove they are doing good in the world. And in the process, they are fundamentally redefining the relationship between business and society. Join Fortune CEO Alan Murray and Editor-at-Large Michal Lev-Ram as they probe the best of these leaders for insight into what they're doing, why they're doing it, and what impact it is having.
- 186 - Why One of Fintech’s Most Powerful Women Bet $52 Million On A Community Bank
None of Jackie Reses’s fintech contemporaries were surprised that she bought a bank. A former Square executive, Reses bought Lead Bank to address compliance and technology challenges facing fintechs. She discusses with Michal how she’s turning a 95-year-old family-owned banking institution into an innovative provider of banking infrastructure for fintechs; the importance of consistent culture across NYC and Kansas City headquarters; the spirit of entrepreneurialism in her family; her experience at Square; and what she learned from Jack Dorsey. Leadership Next is powered by Deloitte.
Tue, 14 May 2024 - 185 - The Inventor Behind the Apple Watch Shutdown: Masimo CEO Joe Kiani Discusses Lawsuit and Health Care Innovation
Medical-device maker Masimo has been embroiled in a legal battle with Apple over alleged patent infringement and trade-secret theft—resulting in a temporary import ban on some Apple Watch models late last year. But before the medtech company was going up against tech giants in court, Masimo was a quintessential startup story running out of CEO Joe Kiani’s garage. Kiani himself is every bit the prototypical American dream success story. He emigrated with his family from Shiraz, Iran, to Huntsville, Ala., attended college at 15, and started his career as an electrical engineer. He speaks with Michal Lev-Ram about both his and his company’s origin stories; how he’s managed to navigate Masimo’s legal disputes; how he’s stayed ahead of the AI curve; and more. Note: Apple continues to deny Masimo’s IP claims. Additionally, Apple defended its standards for suppliers, telling Fortune it conducted thousands of assessments and audits last year to ensure healthy labor practices. Apple disputes Kiani's characterization of its App Store commissions.
Tue, 07 May 2024 - 184 - Axios CEO Jim VandeHei Calls Out The Problem With Most Media
The media industry has seen a lot of turbulence in the last several decades, but Jim VandeHei managed to cut through the noise and found not just one but two successful news organizations—Axios, where he still serves as CEO, and Politico. As a student, VandeHei says, he struggled academically, but found his calling as a political journalist before ultimately stepping up to be a media entrepreneur. He speaks with Alan and Michal about his unconventional path to success; lessons he’s learned as an industry-disrupting leader; his thoughts on the media landscape at large; how AI will radically shape newsrooms; his turn as a lifestyle and wellness guru; and more. Leadership Next is powered by Deloitte.
Tue, 30 Apr 2024 - 183 - LinkedIn CEO: These Kinds Of Jobs Could Be Most At Risk For Automation
Everyone is talking about AI and jobs. Will AI take jobs? Will it add jobs? What skills do I need to sharpen as AI continues to impact work? Ryan Roslansky, CEO of LinkedIn, talks with cohosts Alan and Michal about what he’s seeing in the data. Roslansky explains why he is transforming LinkedIn into an AI company, and what that will look like for users as well as employees. He also discusses how he feels the education system needs to evolve to accommodate the rapidly growing AI boom; the edge LinkedIn benefits from by being under the Microsoft umbrella; and how he has changed as a leader over the last 10 years. Leadership Next is Powered by Deloitte.
Tue, 23 Apr 2024 - 182 - Chewy CEO Wants His Customers To Feel Like They’re At Disney
E-commerce is a notoriously competitive landscape—but online pet retailer Chewy has managed to not just survive, but thrive. Since joining the company in 2018, CEO Sumit Singh has shepherded Chewy through its IPO in 2019 and its debut on the Fortune 500 list in 2021. He talks with Alan and Michal about Chewy’s obsession with customer loyalty; his background in e-commerce and supply chain, with top leadership positions at Amazon and Dell prior to joining Chewy; what he learned from Jeff Bezos; the company’s expansion into veterinary health care; and more. Plus—the guest and hosts have a chance to share a little bit about their own furry friends. Leadership Next is powered by Deloitte.
Tue, 16 Apr 2024 - 181 - Autodesk CEO Believes AI Can Help Solve Housing Supply Challenges—And Do It Sustainably
Autodesk is a 1980s software company that continues to reinvent itself. CEO Andrew Anagnost attributes this to the company’s ability to be the first to “kill our own businesses.” Anagnost goes into detail about how he sees AI impacting architecture, specifically when it comes to sustainable construction. He and cohosts Alan and Michal also discuss AI regulation; his “problematic” teenage years; what he learned from former Autodesk CEOs Carol Bartz and Carl Bass; and industrial fungus. Leadership Next is powered by Deloitte.
Tue, 09 Apr 2024 - 180 - Cisco CEO Chuck Robbins Discusses Resilience Through a “Constant Time of Crisis”
Alan sits down with Cisco CEO Chuck Robbins at a Fortune CEO Initiative dinner in NYC, to have a conversation focused on his new role as chair of the Business Roundtable. Robbins discusses the challenges facing business today, and what he hopes the BRT can accomplish during the next presidential administration, including improvement to trade and immigration, and better policy around tech. He also shares why he believes Cisco continues to be at the top of Fortune’s 100 Best Companies to Work For. This conversation was recorded on March 20, 2024. Leadership Next is powered by Deloitte.
Tue, 02 Apr 2024 - 179 - How Otis CEO Judy Marks Doubled The Company’s Stock Price
Alan sits down with Judy Marks at Deloitte University in Westlake, Texas, to have a wide-ranging conversation about Judy’s career in front of an audience of next-generation CEOs. She recalls Otis’s 2020 spinoff from United Technologies; what she learned as CEO of the newly independent company during COVID; Otis’s growth in the last four years, boosted by its innovation and service business; geopolitics and Otis’s business in China; sustainability; how tariffs impact consumers’ pocketbooks; and what’s next for the 170-year-old company. Leadership Next is powered by Deloitte.
Tue, 26 Mar 2024 - 178 - Fannie Mae’s CEO Priscilla Almodovar Says “American Dream Is Still Very Much Alive,” But There’s A Catch
Priscilla Almodovar, CEO of Fannie Mae, is the only Latina on the Fortune 500. She talks to Michal and Alan about how she uses her platform as CEO to make housing more equitable, and recalls her Puerto Rican parents buying their first home on Long Island, N.Y., and how important a piece of the American Dream that was for them. She also discusses her experience as a woman on Wall Street; how Latinos are becoming a bigger percentage of U.S. homeowners; what she learned from Jamie Dimon; her 2024 housing outlook; and tips for first-time buyers. Leadership Next is powered by Deloitte.
Tue, 19 Mar 2024 - 177 - BILL’s René Lacerte To Silicon Valley Founders: 'Don’t Come Here To Make Money'
BILL CEO and founder René Lacerte is a fourth-generation entrepreneur. In 2009 he sold his first company PayCycle, to Intuit. He shares with Michal how being in a family of entrepreneurs has shaped him as a founder and a leader. He also talks about the unique responsibilities a CEO has versus a founder. He gives advice to future founders about how to navigate potential challenges, especially when taking your company public. He also shares thoughts on how to keep a healthy work-life balance. Leadership Next is powered by Deloitte.
Tue, 12 Mar 2024 - 176 - Air Products CEO Seifi Ghasemi Believes Hydrogen Is Our Only Option to Reduce Global Warming
Seifi Ghasemi began his career in energy by attending a school in the middle of a refinery in Iran. Now, at nearly 80 years old, the Air Products CEO believes hydrogen is the only option for fighting the effects of climate change. “There is no other source of energy,” he says. He discusses with Alan and Michal why he believes Air Products has a responsibility to push markets toward clean energy solutions like hydrogen; whether or not hydrogen-based fuel will be ready for our 2050 net-zero goals; the moment he started paying attention to climate change; and why he hasn’t been on a vacation in 20 years. Leadership Next is powered by Deloitte.
Tue, 05 Mar 2024 - 175 - Why Exxon Mobil CEO Darren Woods Isn’t Convinced We Can Get to Net Zero by 2050
As CEO of the energy giant, Woods is leading the third largest U.S. company through the energy transition. While Exxon Mobil is investing in low-carbon solutions like hydrogen and carbon capture, he is not yet convinced the world as a whole has what it takes to achieve its decarbonization goals. He discusses in depth with Alan and Michal the roadblocks to net zero; the company’s challenges with activist investors; inflation reduction act subsidies; and, of course, what he does to relax. Leadership Next is powered by Deloitte.
Tue, 27 Feb 2024 - 174 - How $4 Billion CEO Is Leveraging Remote Work and Globalization to Prove Both Are Alive and Well
G-P, founded by CEO Nicole Sahin, is an AI-driven global employment platform that enables companies to hire anyone anywhere. Sahin, who came up with the idea for G-P while living in the mountains of Guatemala, shares how her passion for anthropology led her to start the company. She chats with Alan and Michal about emerging talent markets; how AI empowers G-P to onboard workers in 187+ countries; how best to include remote employees as part of company culture; and how globalization is evolving—not retreating Leadership Next is powered by Deloitte.
Tue, 20 Feb 2024 - 173 - Blackbird.AI CEO on How Humans Can Stop Harmful AI and Save Democracy
Narrative attacks can be generated from an actual event that is then exploited by bad actors or can be completely fabricated using advanced technology like generative AI. Blackbird’s goal is to fight disinformation and misinformation and sharpen the line between truth and lies. Blackbird.AI cofounder and CEO Wasim Khaled discusses a number of topics with host Alan Murray, including the recent attacks on Taylor Swift; weaknesses that bad actors might exploit in the upcoming presidential election; and why generative AI continues to hallucinate. Khaled also announces a product from Blackbird called Compass, which leverages AI to help people check the validity of a post, video, or photo. Leadership Next is powered by Deloitte.
Wed, 14 Feb 2024 - 172 - Sequoia Capital’s Roelof Botha Shares AI Predictions and Where He’s Investing
After leaving PayPal, Roelof Botha went on to help Sequoia nurture some of the world’s most influential tech companies, including YouTube, Instagram, and Square. Sequoia has been an investor in the AI space for a long time. The firm was an early investor in OpenAI, the company that has accelerated the current AI wave with its groundbreaking generative AI technology, which Botha sees as a foundational shake-up for business. He tells Alan and Michal that he doesn’t think this wave of AI is hype, and that it will be transformational. He shares his thoughts on what sectors he believes this tech will be most impactful in; why it rivals the previous waves of internet, cloud, and mobile; and whether we will see an AI bubble. He also provides insight into the current state of the venture capital industry. Leadership Next is powered by Deloitte.
Tue, 06 Feb 2024 - 171 - Amazon CEO Andy Jassy on the Biggest Risk and Biggest Opportunity Facing Business in 2024
Amazon is not just the “everything store,” it is the “everything company.” No. 2 on the Fortune 500, the e-commerce giant impacts our lives in many ways. It delivers our groceries, entertains us with Prime Video, provides us health care with One Medical and Amazon Pharmacy, and plans to provide the planet with broadband internet. Alan sits down with Amazon president and CEO Andy Jassy at Fortune’s annual Davos dinner to discuss all the above topics and more, including how generative AI will challenge and transform business, Jeff Bezos’s leadership, and the FTC’s antitrust case against the company. Leadership Next is powered by Deloitte.
Tue, 30 Jan 2024 - 170 - Wisdom for Navigating the Year Ahead from Leadership Next
A lot of tough decisions come your way when you’re a CEO – particularly in today’s world where there are no shortage of challenges. In Leadership Next's final episode of the season, hosts Alan Murray and Michal Lev-Ram look back at 2023, highlighting how some of their favorite guests from the year are navigating these challenges. Hear from LinkedIn co-founder and Greylock Partner Reid Hoffman on AI; Vicki Hollub of Occidental Petroleum on climate; CVS Health's Karen Lynch on women in leadership; and Ken Frazier of General Catalyst - plus former Merck CEO - on how to lead with purpose in an increasingly divided world. Also featured in this episode, CEO of Deloitte US, Jason Girzadas.
Tue, 19 Dec 2023 - 169 - Meet the World's First Minister of State for AI
As business continues to search for ways to harness the incredible power of AI, it's becoming more clear than ever before that the technology requires some level of regulation. But how much is too much? How do you design laws for something that's evolving so quickly? And what happens if you get it wrong? In an effort to get these questions right, the United Arab Emirates created the world's first government position solely dedicated to AI. The goals for this role extend far beyond regulation however, as we hear in this episode of Leadership Next. Host Alan Murray sits down with His Excellency Omar Al Olama, Minister of State for Artificial Intelligence for the UAE. In addition to talking about his job responsibilities, His Excellency explains why he believes the UAE can become a major player in the global AI ecosystem and he describes his goals for the country's University of Artificial Intelligence. Also in this episode, hear from the woman who is President Biden's key advisor on AI-related topics, Arati Prabhakar. She’s Director of the White House Office of Science and Technology Policy - and perhaps the closest thing the U.S. has to a Minister of AI. Leadership Next is powered by Deloitte.
Tue, 12 Dec 2023 - 168 - How KFC Is Different in China, and Other Insights from Yum China's CEO
While KFC, Pizza Hut and Taco Bell have their roots in the U.S., the restaurants have a big fan base in China. Yum China, which spun off from Yum! Brands in 2016, runs 14,000 restaurants in over 1,900 cities and - under CEO Joey Wat - is growing fast. Wat told Leadership Next host Alan Murray the company is opening several new locations each day. Unlike their American counterparts, the majority of these restaurants are not owned by franchisees. But the differences don't stop there as Wat explains. (Durian pizza, anyone?) Also in this episode: Wat's journey to the C-suite, what she looks for when hiring, and how she thinks about building sustainability into the business.
Tue, 05 Dec 2023 - 167 - Deb Liu Is Using Learnings from Facebook to Build Ancestry
Ancestry - the company best known today for analyzing user DNA to help build out family trees - actually started almost 40 years ago as a publishing entity focused on genealogy. CEO Deb Liu, who took the reins in 2021, is now charged with finding new ways to expand Ancestry's offerings. She's well-prepared for that task, Liu told hosts Alan Murray and Michal Lev-Ram, after 11 years as an exec at Facebook. "I think part of what makes Facebook really special is that it really believe(s) in actually building products and having product-lead growth," Liu said. "And I think that that's really important." In this episode of Leadership Next Liu shares what brought her to the CEO role at Ancestry, the challenges women leaders continue to face in the workplace, and how growing up in a small Southern town impacted her leadership style. Leadership Next is powered by Deloitte.
Tue, 21 Nov 2023 - 166 - How this Swedish Chemist Founded Not One But Two Battery Startups
It's become increasingly clear that lithium-ion batteries are key to a sustainable future. Is it too late for the U.S. to become a power player in this industry? That's the question Leadership Next host Alan Murray has for today's guest, a woman he calls "The Battery Queen" because she is one of the pre-eminent experts on batteries in the world. Currently founder and CEO of battery technology company Cadenza Innovation, Christina Lampe-Onnerud previously founded and led Boston-Power. That company was sold to Chinese investors in 2011. Now, Lampe-Onnerud is part of Li-Bridge, a public-private partnership working to create a robust manufacturing base and supply chain for lithium-ion batteries in the United States. Recorded in front of a live audience at Deloitte's Next Generation CEO event (Deloitte is also a sponsor of this podcast), Lampe-Onnerud details the rise of the global battery industry, explains why her first company wound up going to the Chinese, and lays out what needs to happen in order for the U.S. to compete in this space. She also talks about growing up in Sweden and how she became interested in a career that revolves around batteries. Leadership Next is powered by Deloitte.
Tue, 14 Nov 2023 - 165 - Ken Frazier on Why CEOs Must Have Principles
Ken Frazier is currently Chairman, Health Assurance Initiatives, at General Catalyst, which is just the most recent leadership position on an impressive resume. Frazier served as CEO of pharmaceutical giant Merck for 10 years, stepping down in 2021. He is also co-founder and former CEO of the OneTen initiative - aimed at connecting underrepresented talent with corporate jobs - and, until last year, was the Lead Independent Director of the ExxonMobil Board of Directors. Frazier has also become known for standing by his principles. He first made a name for himself as a young lawyer in the early 1990s, when he represented a wrongfully-convicted death row inmate and worked to get his conviction overturned. In 2017, he resigned from former President Trump's Manufacturing Advisory Council after the president's ambivalent comments following the Charlottesville rally. The move prompted a number of CEOs to follow in his footsteps. And in 2021, spurred by a new law in Georgia, Frazier urged corporate America to vocally fight for voting rights for all Americans. In this episode of Leadership Next, recorded live in Washington D.C. at a Deloitte Next Generation CEO event, Frazier tells host Alan Murray why these decisions were a matter of principle not politics and why he thinks CEOs can and should stand for every American's right to vote regardless of their political views. He also discusses the challenges he faced in his first few years as CEO of Merck and the shareholders who trusted his vision enough to support him. Finally, Frazier talks about starting the OneTen coalition after the murder of George Floyd and the need to find a common language to talk about ESG and DEI. Leadership Next is powered by Deloitte.
Tue, 07 Nov 2023 - 164 - L'Oréal CEO Nicolas Hieronimus on How a 114 Year-Old Beauty Giant Stays Relevant
L'Oréal is a longstanding giant in the consumer beauty industry. And despite being 114 years-old, the company shows no signs of slowing down. The L'Oréal group has a portfolio of 37 international brands, more than 87,000 employees and 20 research centers across 11 countries around the world. In 2022, the L'Oréal group generated $42 billion in revenue, a 10% year-over-year increase. Nicolas Hieronimus, who first joined the company in 1987, took over as CEO of L'Oréal in 2021. He is only the sixth person in the company's history to hold the title, and he is keenly focused on keeping the century-old beauty company relevant in a rapidly changing world. In this episode of Leadership Next, Hieronimus sits down with host Michal Lev-Ram to talk about L'Oréal's evolution into a "beauty tech" company and how it uses tech both in its consumer-facing products and in its internal R & D operations. He also discusses the luxury brands responsible for L'Oréal's historic 2022 revenue growth and how L'Oreal goes about strategically acquiring brands. Additionally, Hieronimus shares more about L'Oréal's sustainability efforts, using TikTok to gather consumer feedback and track beauty trends, and how he works to keep L'Oréal's core culture in place despite having employees scattered all over the world. Leadership Next is powered by Deloitte.
Tue, 31 Oct 2023 - 163 - Lessons in Leadership from Fortune's 2023 Most Powerful Women Summit
Fortune's 2023 Most Powerful Women Summit took place on October 10th-12th in Laguna Niguel, CA. Over the three days, women across a wide variety of industries (healthcare, politics, entertainment, retail, and tech - just to name a few!) took the stage to share their perspectives on the state of their respective businesses, what it means to be a woman in leadership and how to address global tumult while also running a business. In today's episode of Leadership Next, you will hear excerpts from conversations with three women who especially embody many of the MPW values like leadership, tenacity, vision and creativity. Leadership Next Hosts Alan Murray and Michal Lev-Ram share their perspectives on the Summit throughout the episode. Up first, we hear from Senator Laphonza Butler who joined Fortune's Emma Hinchliffe onstage just one week after she was sworn in as a California senator, filling the seat vacated by Dianne Feinstein who passed away in September. Senator Butler discusses being an example of economic empowerment for women and girls and the power of coalition building across parties and the business sector to affect real change. In the second conversation of the episode, Lev-Ram sits down with #35 on the 2023 MPW list, Chairwoman of the Board of Directors of Starbucks and Ariel Investments co-CEO Mellody Hobson. Hobson shares how she initially became interested in strategic decision making and how to keep DEI a priority in the wake of the Supreme Court's decision on affirmative action. Hobson also dives deeper into the origin of the idea for Starbucks CEO Laxman Narasimhan to complete a six-month barista immersion. Finally, we hear excerpts from Lev-Ram's conversation with #53 on the 2023 MPW List, Netflix Chief Content Office Bela Bajaria. Bajaria discusses how the company chooses which content to produce and acquire, plus the importance of balancing the use of algorithms versus trusting her gut in that process. Leadership Next is powered by Deloitte.
Tue, 24 Oct 2023 - 162 - Janet Yellen on the Current State of the Economy and Joaquin Duato on why J & J is in its "Golden Era"
The Fortune CEO Initiative was formed in 2016 as a membership organization bringing together CEOs of purpose driven companies that are committed to addressing business excellence, diversity, and major societal issues as a core part of their business strategies. Each year since then, members have gathered for a one of two day conference to exchange ideas and discuss best practices. The 2023 conference took place last week in Washington D.C., with sessions that focused on topics like: staying committed to social impact programs in a tough economic environment, generative A.I. and sustainable business practices. In this week's episode of Leadership Next, you will hear two conversations from CEOi. First up, Fortune Editor-in-Chief Alyson Shontell sits down with Johnson & Johnson CEO Joaquin Duato. The two discuss why Duato thinks J&J is in its "golden era", as well as the potential of J &J's consumer brands to compete with companies like L'Oreal. Duato talks about J&J's ongoing R&D in the areas of robotics and A.I. Duato also shares his thoughts on how he approaches leading through the tumult of crises like the baby powder lawsuit and the pulling of J&J's COVID-19 vaccine from American markets. In the second half of the episode, Fortune CEO Alan Murray talks to Secretary of the Treasury Janet Yellen about the current state of the economy. They discuss the narrow avoidance of a full government shutdown, U.S. and global investment in industrial development of things like semi-conductors, and generative A.I. and how it may affect productivity. Yellen also shares her predictions for interest rates, job creation and the economy as a whole. Leadership Next if powered by Deloitte.
Tue, 10 Oct 2023 - 161 - Starbucks' Laxman Narasimhan Wants to Serve Connection in Every Cup
Laxman Narasimhan is six months into being CEO of the world’s most ubiquitous coffee shop. Narasimhan took over Starbucks from Howard Schultz in March of 2023. Before stepping into the CEO's office, he completed a six month immersion in Starbucks cafes around the country, where he learned the ins and outs of making each customer’s favorite drinks while also constructing a vision for the future of the company. In April of this year, Narasimhan sent out a letter with a revised company mission statement highlighting the need to nurture human connection while also promising big returns for shareholders. Those big returns may come in part from the company's plans to open 10,000 more stores across the globe by 2025. In this episode of Leadership Next, Narasimhan joins hosts Alan Murray and Michal Lev-Ram to talk about how his six month immersion is informing his leadership of Starbucks. He also shares more details about Starbucks' plans for growth and why this is the right time to open thousands of new stores around the world. Additionally, Narasimhan gives his take on the state of Chinese and Western relations, and how that affects Starbucks' business. Woven throughout the conversation is how his personal story of growing up in India impacts his approach to leadership. Leadership Next is powered by Deloitte.
Tue, 03 Oct 2023 - 160 - Julia Hartz of Eventbrite on Bouncing Back
Julia Hartz started the event management and ticketing platform Eventbrite in 2006 alongside her then fiancée. The goal: bring the world together through live events. Hartz took over as CEO in 2016 and led Eventbrite through its $230 million IPO in 2018. The years following this promising IPO were rocky for Eventbrite. When the Covid-19 pandemic decimated the live events industry, Eventbrite lost 90% of its revenue and laid off 45% of its workforce. Yet as the world reopened and the live events industry bounced back, so did Eventbrite. In 2022, it pulled in $3.3 billion in gross ticket sales and made $261 million in revenue, an almost 40% year-over-year increase - all while maintaining an average ticket price of $40. In this episode of Leadership Next, Hartz joins hosts Alan Murray and Michal Lev-Ram to discuss how the company navigated the challenging early days of the pandemic and how it bounced back alongside the return of live events. Hartz also talks about why Eventbrite is different than other ticketing platforms and how Eventbrite is democratizing live events for both organizers and attendees. Additionally, Hartz shares her perspective on the the post-pandemic state of live events, including why events are currently so expensive (even if you're not going to see Taylor Swift of Beyoncé). Finally, Hartz talks about the challenges and advantages of starting a company with her now husband, the reality of being one of the few women who have taken a tech company public and why women are uniquely suited to lead a company through a crisis. Leadership Next is Powered by Deloitte.
Tue, 26 Sep 2023 - 159 - Paula Kerger on Moving PBS Into the Future
Paula Kerger has been the CEO of PBS for 18 years, making her the longest-serving CEO in the broadcaster's history. Kerger oversees 330 member stations across the country and led the transformation of PBS from a broadcaster to a multiplatform digital media organization that boasts a slate of podcasts, a YouTube channel, and programming on streaming services like Amazon Prime and Hulu. According to the company, PBS reaches 42 million adults through linear television each month and another 15 million through streaming platforms, with another 56 million people viewing PBS content on social media. In this episode of Leadership Next, hosts Alan Murray and Michal Lev-Ram sit down with Kerger to talk about why public access media is still relevant in an increasingly digital, and increasingly divided, world. Kerger shares more specific details about the opportunities and challenges of PBS' digital transformation and what leadership lessons she learned in the process. Kerger also discusses PBS' commitment to climate and civic programming, the enduring power of PBS Kids, how PBS is affected by the ongoing SAG and WGA strikes and the politics of PBS' funding. Leadership Next is powered by Deloitte.
Tue, 19 Sep 2023 - 158 - Design for the Rapidly Changing World of Work
Diane Hoskins and Andy Cohen have been co-leading global design and architecture firm Gensler for 18 years. Gensler has 53 locations and 6,500 designers distributed across the Americas, Europe, Asia and the Middle East. Gensler has designed some high profile projects including airport additions like SFO's T2 terminal, office redesigns like the Marriott HQ in Bethesda, MD and sports stadiums like the New York Mets' Citi Field. Hoskins and Cohen believe great design is researched-based and responds to the crises and innovations transforming our world. In fact, they've written a book about the need for great design, entitled “Design for a Radically Changing World,” set to publish in February 2024. In this episode of Leadership Next, hosts Alan Murray and Michal Lev-Ram chat with Hoskins and Cohen about the return to work trends revealed in Gensler's 2023 Workplace Report and how the design of office spaces should change to accommodate these trends. They also discuss the opportunities and challenges of converting empty office space into housing, the demand for sustainable design, and how they've been able to successfully navigate being co-CEOs for 18 years. Leadership Next is powered by Deloitte.
Tue, 12 Sep 2023 - 157 - Supply Chain "Superstar" Dave Clark on Transforming a Shipping Company That Isn't Amazon
Due to deep disruptions caused by global crises like Covid-19 and the war in Ukraine, the supply chain has been top of mind, and top of the media cycle, for more than three years. Even the most casual business news observers now have a basic knowledge of how the supply chain works, and how it breaks. But none of us are quite the expert that Dave Clark is. Clark is probably best known for his 23 year stint at Amazon. He joined Amazon in 1999 and is credited with building out its current logistics infrastructure and ended his tenure there as the CEO of Worldwide Consumer Business. He left Amazon in June 2022, and soon after he became the CEO of freight forwarder Flexport. In this episode of Leadership Next, Clark joins host Michal Lev-Ram to discuss his plan to transform Flexport from a freight forwarder into an end-to-end supply chain platform. He also reflects on how this moment in Flexport's history feels very similar to when he joined Amazon, and what elements of Amazon's culture he is bringing to Flexport- and which elements he isn't. Additionally, he shares his advice on building a team to lead the business you want, rather than the business you have. Clark also gives his take on the current state of the supply chain and what it means for this year's holiday shopping. Leadership next is powered by Deloitte.
Tue, 05 Sep 2023 - 156 - Comparing the Crypto Crash of 2022 to the Dot-Com Bust of the 1990s
The great crypto crash of 2022 was spectacular, to say the least. $2 trillion evaporated seemingly overnight. FTX collapsed. The price of Bitcoin fell to $18,000 in June 2022 just one year after it reached an all time high price of $69,000. The stablecoin company Circle was not also not spared. It lost half its valuation, had to delay going public, and was impacted by the SVB collapse. But things have turned around for Circle. It's USDC stablecoin regained its dollar peg in March and there is $26 billion of it in circulation. In today's episode of Leadership Next, Circle CEO and co-founder Jeremy Allaire joins hosts Alan Murray and Michal Lev-Ram to discuss how Circle, and the entire crypto industry, is pulling itself out of last year's wreckage. He compares the crypto crash of 2022 to the dot com bust of the late 90s and predicts that crypto will one day be as ubiquitous as the internet. Allaire also discusses the underlying value of crypto beyond being a speculative asset and how Circle's focus on stablecoins sets them apart. He also shares his take on the importance of the regulation of crytpo, both by the U.S. government and global bodies. Additionally, Allaire talks about the increasing role of traditional finance institutions in the crypto market and Circle's partnership with the UN to make USDC usable by Ukrainian refugees Leadership Next is powered by Deloitte.
Tue, 22 Aug 2023 - 155 - People Are Dreading Work; This Billion-Dollar Mental Health Company Is Trying to Help
In 2021, the popular mediation app Headspace merged with the enterprise teletherapy provider Ginger. The merger created a $3 billion mental health care company that serves both enterprise and consumer customers. The company says it now serves 4,000 employers across 200 countries and that several million people actively use the Headspace app each month. Headspace Health is keenly interested in the growing need for mental health support in the work place. A May 2023 Headspace Health survey of over 4,000 workers found that 49% of respondents felt a sense of dread at work at least once a week. That number climbed to 59% for CEOs. In this episode of Leadership Next, Headspace CEO Russ Glass joins host Michal Lev-Ram to discuss how the provider's services can help address these dreadful feelings and why he thinks these feelings have persisted beyond the pandemic. He also talks about how the company's approach differs for its enterprise and consumer customers, and why those differences matter. Additionally, Glass shares what he thinks business gets wrong about mental health and offers his advice to leaders on how they can support their employees' mental health while also protecting their own. Glass also discusses how meditation changed his life and why he stepped back from his career for over a year to raise his three daughters. Leadership Next is powered by Deloitte.
Tue, 15 Aug 2023 - 154 - Roam Is Trying to Revolutionize Remote Work
We are more than three years into a pandemic-altered way of working. Many companies have decided to stay fully remote or offer their employees hybrid work options, which means workers across the world have become very familiar with ever-present apps like Zoom and Slack. But there is a new remote work tool that claims to have identified the shortcomings of these existing applications, and promises to make hybrid work more efficient and connected- a tool that claims to cut down meeting times to an average of eight minutes and includes a digital floor plan to see whose in the office and who isn't. Founded by co-founder and former CEO of Yext Howard Lerman, Roam is a "cloud HQ" for distributed teams. Roam launched in November 2022 with $40 million in Series A funding and 40 initial corporate clients. In this episode of Leadership Next, Lerman joins host Michal Lev-Ram to discuss why he was inspired to start Roam. He also shares how Roam cuts down meeting times, makes communication between colleagues more seamless and how it differs from its competitors. Lev-Ram and Lerman also discuss employees' wariness of the surveillance implications of remote work tools like Roam. They also chat about why Lerman moved the company to Miami and his take on tech hubs outside Silicon Valley. Leadership Next is powered by Deloitte.
Tue, 01 Aug 2023 - 153 - The Business Opportunity in Women's Sports
Kara Nortman fell in love with women's soccer at the Women's World Cup in Vancouver in 2015. She promptly went out to buy a jersey to show her support ... and couldn't find one. She struggled to find a way to watch more women's games. And eventually, this led her to join other investors to bring a women's soccer team to her hometown of Los Angeles. The Angel City FC inaugural season was 2022. Then, in March of 2023 she - along with business partner Jasmine Robinson - launched the Monarch Collective. With an initial raise of $100 million, the fund invests in women's sports, from teams and leagues to adjacent revenue streams like media and gaming. Today on Leadership Next, Nortman tells hosts Alan Murray and Michal Lev-Ram what prompted her to leave her long-time job as a tech investor and dive headfirst into the world of women's sports. She lays out the opportunity she sees and plainly states the challenges that accompany her work. Finally, she offers advice to anyone else who is considering making a big career move.
Tue, 25 Jul 2023 - 152 - A.I., Green Tech & Protecting Your Privacy
Fortune's 2023 Brainstorm Tech Conference took place over three days last week, and it was one of our buzziest conferences yet. CEOs, a former Vice President, investors, founders, journalists and entrepreneurs gathered in Park City, UT, our first year hosting BST in the "Silicon Slopes," to discuss what's happening in the tech industry. In this episode of Leadership Next, host Michal Lev-Ram is joined by guest co-host Deputy Tech Editor Alexei Oreskovic to recap the conference's highlights alongside its most controversial moments. We hear from four Utah-based CEOs on the advantages and challenges of doing business in the burgeoning tech hub. Miami Mayor Francis X. Suarez and Keith Rabois of the Founders Fund also discuss how the political situation in Florida is affecting tech workers' inclination to relocate to the state. Lev-Ram recaps her conversation with former WeWork CEO Adam Neumann about what he learned from his experience as the embattled founder and leader of the co-working giant and about his new venture, Flow. Later in the episode, the hosts dig into the tech topic on everyone's mind- A.I. Anthropic CEO Dario Amodei discusses the short term, medium term and long term risks of generative A.I. and Dr. Arati Prabhakar, Director of the White House Office of Science and Technology, shares her thoughts on what a national strategy for A.I. regulation could look like. Then, Meredith Whittaker, the president of encrypted messaging app Signal, shares why it is imperative to address the privacy issues in tech and what Signal is doing about it. Finally, Vice President Al Gore shares his view of what is happening in green tech, his thoughts on President Biden's climate legislation and the potential technology has to save the planet. You can find more Fortune conference coverage here. Leadership Next is powered by Deloitte.
Tue, 18 Jul 2023 - 151 - Mattel Is Betting Big on Barbie
When Mattel CEO Ynon Kreiz took over the toymaker in 2018, he was the company's fourth CEO in four years. Mattel's internal culture was rigid and top down, and operating income was at a $343 million loss. Kreiz implemented cost saving and restructuring measures, which included laying off almost 2,000 people and closing five Mattel factories. In 2021, the company recorded $730 million in profit. Mattel is now betting big on using its beloved toy brands as IP in other media, starting with the much anticipated Barbie movie, in theaters on July 21st. Mattel currently has 14 films in various stages of production, each centering on an iconic toy like Hot Wheels and the Magic 8 Ball. In this episode of Leadership Next, Kreiz joins hosts Alan Murray and Michal Lev-Ram to talk about his experience of joining Mattel at one of the company's lowest points and his strategy for turning it around. He also explains why he thinks Mattel's toy brands hold so much promise as larger franchises beyond the toy aisle, so expect a lot of conversation about the Barbie movie. Kreiz talks about how he expects the movie to affect the perception of Barbie and what he thinks of Will Ferrell's portrayal of Mattel CEO. Additionally, he shares more about how his experience as a media exec prepared him for this role and Mattel's plans for more diverse and inclusive toys - and how he deals with political blowback for creating those toys. Leadership Next is powered by Deloitte.
Tue, 11 Jul 2023 - 150 - How Should CEOs Respond When Pride Celebrations Spark Backlash?
The changing public expectations for how corporations should honor Pride month has been nothing short of a roller coaster ride over the past decade. Pressure from both the public and from employees to support the LGBTQ+ community has been vocalized and well documented. That pressure was followed by some corporate missteps and accusations of pinkwashing, but this year’s corporate pride celebrations have been the most conflicted in recent memory. Right-wing backlash led Target to pull its Pride merchandise from stores and AB InBev to yank ads featuring a transgender influencer. Those companies have made a lot of headlines, but they are not alone in facing backlash and needing to figure out how to respond. These responses have impacted both the public perception of companies and their bottom lines. In this episode of Leadership Next, GLAAD CEO Sarah Kate Ellis joins hosts Alan Murray and Michal Lev-Ram to discuss how the country's political atmosphere has impacted this year's Pride, and why it feels different from previous years. She shares advice and guidance for companies in supporting the LGBTQ+ community and explains what happens when CEOs listen to the needs and desires of both shareholders and stakeholders to guide these sorts of decisions. Ellis also talks more about GLAAD's transformation under her leadership from a media watchdog to a consultant and advisor to media, advertising, social media and business industries on representation and support of LGBTQ+ people. Leadership Next is powered by Deloitte.
Tue, 27 Jun 2023 - 149 - Dave Calhoun Became Boeing CEO at the Company's Lowest Point
Dave Calhoun took over as the CEO of Boeing in January 2020 in the midst of two major crises: the crash of two of Boeing's 737 Max aircrafts that led to the grounding of the fleet and an abysmal internal culture that was being discussed in the press and throughout the industry. Calhoun has led the company through a notable turnaround in the past three years, as reflected in the company's earnings and increased demand for its aircrafts. Boeing's Q1 earnings for 2023 grew 30% year over year. In this episode of Leadership Next, Calhoun joins hosts Alan Murray and Michal Lev-Ram to discuss leading Boeing through a difficult and complicated period in its history. He shares what he chose to prioritize in his turnaround efforts and why, including initiating a safety overhaul for Boeing's aircrafts and emphasizing transparency throughout the company. He also discusses how supply chain issues are impacting Boeing and the aerospace industry at large in the face of unprecedented demand, along with his predictions for when the problem may resolve. Additionally, Calhoun shares how working with Jack Welch at G.E. influenced his leadership style, the needs of both Boeing's military and commercial arms, and producing more sustainable aircraft. Leadership Next is powered by Deloitte.
Tue, 20 Jun 2023 - 148 - DaVita Is Treating One of America's Leading Diseases
Over 30 million Americans suffer from some form of kidney disease, and roughly 600,000 people have their kidneys fail. It's a chronic disease that requires chronic treatment, and there is a Fortune 500 healthcare company dedicated to supporting people living with it. DaVita, an Italian phrase meaning "give life", is number 357 on this year's 500. It runs almost 3,000 outpatient dialysis centers across the country and is working to transform from a dialysis company into a holistic kidney care company. Javier Rodriguez took over as CEO of DaVita in 2019, after 21 years with the company. In today's episode of Leadership Next, Rodriguez joins hosts Alan Murray and Michal Lev-Ram to discuss the scale of the kidney disease crisis and how DaVita is addressing it. He explains DaVita's plans to shift from a fee for service to a value based model with the goal of providing care to people earlier in life before their kidneys begin to fail, and how this change will affect business. Rodriguez also discusses navigating the healthcare staffing shortage, Berkshire Hathaway's investment in DaVita and tech innovations in healthcare. He also shares his personal story of immigrating to the U.S. from Mexico and his decision to turn down $250 million in government pandemic relief funding back in 2020. Leadership Next is powered by Deloitte.
Tue, 13 Jun 2023 - 147 - Ed Bastian of Delta Air Lines Is No Stranger to Bouncing Back
Delta Air Lines soared twenty-eight spots up the 2023 Fortune 500 to reach number eighty-five. Demand for air travel is bouncing back to and beyond pre-pandemic levels, and Delta's earnings are bouncing back along with it. Delta reported $51 billion in revenue in 2022, a 69% jump from the previous year. This is not the first time CEO Ed Bastian is leading Delta through a period of bouncing back. Bastian took over as CEO in 2016, but he has been in the airline's leadership ranks for twenty-five years. This means he has led the company through some seriously tough times, including 9/11, Delta's 2007 bankruptcy declaration and the COVID-19 pandemic. In this episode of Leadership Next, Bastian joined hosts Alan Murray and Michal Lev-Ram for an in-person recording in Fortune's studio. Bastian shares which crisis he found the hardest to lead through and how Delta is planning to meet this summer's unprecedented demand for air travel, which he refers to as "revenge travel." He also explains why the airline has done away with change fees and what Delta is doing to bring free WiFi onboard every flight. Additionally he shares his thoughts on the pushback against "woke ceos" - a label that's been attached to him in the past. We also hear from Bastian on developing more fuel-efficient aircraft, how Delta is using A.I., pilot and flight attendant shortages. Leadership Next is powered by Deloitte.
Tue, 06 Jun 2023 - 146 - GSK's Emma Walmsley Rejects the Notion of 'CEOs as Superheros'
Emma Walmsley, who became CEO of drug giant GSK in 2017 after 17 years at L'Oreal, has led the company through several challenges: disappointing COVID-19 vaccine candidates, noise from activist investors, and Europe's largest demerger in two decades when the company spun out its consumer healthcare business. But according to Walmsley this all comes with the job. And, she also has a lot to celebrate. Shortly before she visited the Leadership Next studio, GSK announced its RSV vaccine was one of two recommended for approval by the FDA for older adults. In this episode of Leadership Next, Walmsley talks to hosts Alan Murray and Michal Lev-Ram about the potential impact of that approval and the other aspects of GSK's infectious disease portfolio including innovation in H.I.V. treatment and prevention. She also shares her thoughts on the opportunities for data tech in healthcare, leading in the face of pushback from activist investors, and being the only woman CEO in big pharma. Explore more of Fortune! Use the promo code LN25 to get 25% off an annual subscription at fortune.com/subscribe. Leadership Next is Powered by Deloitte.
Tue, 30 May 2023 - 145 - Reid Hoffman Co-Wrote a Book with A.I.
Reid Hoffman might be best known as the cofounder of LinkedIn. He’s also a partner at the VC firm Greylock and was an early investor in OpenAI, the company that developed ChatGPT. He's been investing in and writing about A.I. for several years, and recently he put the technology's capabilities to the test. In March 2023, he released his book Impromptu: Amplifying Our Humanity With A.I. , co-written by GPT-4. In this episode of Leadership Next, Hoffman joins hosts Alan Murray and Michal Lev-Ram to discuss what it was like to write a book using generative A.I. Hoffman also discusses how he thinks A.I. will change the job market, and why all of us might soon have a "co-pilot" to help us do our jobs. He also has some thoughts on how both tech and non-tech CEOs can talk about A.I. with their employees. Finally, Hoffman shares his perspective on the creative opportunities for A.I., and what its limitations are. Explore more of Fortune! Use the promo code LN25 to get 25% off an annual subscription at fortune.com/subscribe. Leadership Next is Powered by Deloitte.
Tue, 23 May 2023 - 144 - Target CEO's Unpopular Decision Pays Off
When Brian Cornell became Target's CEO in 2014, the company was in desperate need of a turnaround. The retailer was plagued by supply chain problems, trying to recover from a major data hack and struggling to compete with e-commerce giants like Amazon. In today's episode of Leadership Next, Cornell talks about some of the key decisions he's made that have led Target to now be ranked number 32 on the Fortune 500, including a particularly unpopular announcement in 2017 that the company would spend $7 billion to rehab Target stores across the country. In the age of Amazon, investors were doubtful that spending money to improve brick and mortar was worthwhile. But today it's clear that investment has paid off. And as Cornell tells hosts Alan Murray and Michal Lev-Ram, despite the rise of online shopping, 73% of retail sales last year took place in physical stores. In today's conversation, Cornell details how consumer spending has changed since the height of the pandemic, and how shoppers seem to be responding to the current economy. He explains why he feels it's so important for Target to improve wages and benefits for store associates. And, he talks about the importance of culture to the company's success. Also in today's episode hear from Fortune Senior Writer Phil Wahba who has been reporting on Target for nearly a decade. Wahba fills us in on the state of Target when Cornell took over and how the CEO's leadership has transformed the company. Explore more of Fortune! Use the promo code LN25 to get 25% off an annual subscription at fortune.com/subscribe. Leadership Next is powered by Deloitte.
Tue, 16 May 2023 - 143 - What Private Investment Can (and can't) Do For Childcare
May 12th is National Childcare Provider Appreciation day. To show our appreciation for the workers who take care of our kids, Leadership Next is bringing you an episode of Where's My Village? Fortune's podcast about America's childcare crisis and the people who are trying to fix it. You can listen and subscribe to the entire series here. In this episode of Where's My Village?, Fortune senior writer Megan Leonhardt digs deeper into the opportunity for and pros and cons of private investment in childcare. Private investment in childcare companies doubled between 2020 and 2021, and the range of apps, software, products and services investors can put their money into is growing. Many think private dollars have the potential to transform the childcare industry, others think involving private investors is a risky endeavor. Shruthi Jayaram of Dalberg Advisors and Jess Lee of Sequoia Capital talk through why investors have been skeptical of investing in care in the past and what's changed in the past few years. Chris Bennett, the CEO of Wonderschool. discusses his decision to focus on in home providers, how many providers on the Wonderschool platform earn almost triple the national average and his vision for the company's future. Wonderschool is a childcare management platform that works with home-based providers to streamline and grow their businesses. We also hear from home-based providers about the realities of their professions and experts in the field on their concerns about private investment in childcare.
Fri, 12 May 2023 - 142 - Marriott's CEO on Post-Pandemic Travel Trends
In the spring of 2020, the travel industry ground to a halt due to COVID. Marriott International's business dropped more than 90 percent. Where does the company stand today? CEO Anthony Capuano joins Leadership Next to provide an answer to that question. And yes, the answer does involve "bleisure" travel - the growing trend of combining work and leisure travel. Marriott International is made up of over 8,000 properties across 139 countries. And the company's growing all the time. Just last month, Marriott acquired City Express- a mid size hotel chain with 150 locations across Mexico, Latin America and the Caribbean. Although most of these 8,000 properties are hotels, Marriott International claims to be more than just a hotel company. What does that actually mean? That's another question Capuano answers for hosts Alan Murray and Michal Lev-Ram. Also in this episode: Marriott's continued expansion into the luxury market (including the launch of the Ritz-Carlton yacht), the company's plans for global growth, the success of the Marriott app and how it competes with travel tech companies like Expedia and AirBnb. Lastly, Capuano talks about sustainability at Marriott hotels and social responsibility initiatives like training associates to recognize signs of human trafficking. Explore more of Fortune! Use the promo code LN25 to get 25% off an annual subscription at fortune.com/subscribe. Leadership Next is powered by Deloitte.
Tue, 09 May 2023 - 141 - A.I. and Other Trends Reshaping Health Care
Each year Fortune brings together experts from a variety of fields to talk about health care, how it's changing, and the vital role business plays in the industry. Leadership Next hosts Alan Murray and Michal Lev-Ram both attended Fortune's Brainstorm Health event and today they're sharing some of their favorite conversations with you. U.S. Surgeon General Dr. Vivek Murthy explores the consequences of America's mental health crisis. Olympic athlete turned entrepreneur Apolo Ohno shares how he stays healthy. Vice Chair of the Clinton Foundation Chelsea Clinton and reproductive rights activist Professor Loretta Ross explain why all of us need to start paying more attention to Black women's maternal health. Twitter's favorite doctor, Dr. Robert Wachter, talks about the pandemic accelerating our adoption of digital health and several voices weigh in on A.I.'s potential to solve some of healthcare's most pressing problems. Explore more of Fortune! Use the promo code LN25 to get 25% off an annual subscription at fortune.com/subscribe. Leadership Next is powered by Deloitte.
Tue, 02 May 2023 - 140 - What's Next for Moderna?
In 2019, Moderna reported revenues of sixty million dollars. By 2022 it was number 195 on the Fortune 500 with over $18 billion in revenue. This meteoric rise was due to Moderna's development of one of the major COVID-19 vaccines. Now, thankfully, the height of the pandemic has passed and the need for these vaccines is far less urgent. There is something to be said about your marquee product being less useful because people are healthier, but where does Moderna go from here? And how will its CEO Stéphane Bancel help it get there? In this episode of Leadership Next, Bancel talks with hosts Alan Murray and Michal Lev-Ram about the other uses for Moderna's proprietary mRNA platform - including potential vaccines for cancer and H.I.V. Bancel also discusses Moderna's controversial plan to start charging as much as $130 a dose for the COVID-19 vaccine once the U.S. ends the pandemic public health emergency on May 11th. Explore more of Fortune! Use the promo code LN25 to get 25% off an annual subscription at fortune.com/subscribe. Leadership Next is powered by Deloitte.
Tue, 25 Apr 2023 - 139 - Christa Quarles Always Speaks Her Mind
In this episode of Leadership Next, Alan Murray is joined by his new co-host Fortune Editor-at-Large, Michal Lev-Ram. In Lev-Ram's first episode, she and Murray speak to Christa Quarles of Alludo. Alludo, formerly known as Corel, is a software company whose products enable people to work from anywhere. Quarles became the CEO of Alludo in 2020, after stints as the CEO of OpenTable and the SVP of Interactive Games at Disney. They start the episode recapping a legendary moment at a 2017 Fortune conference where Quarles literally called B.S. on a claim that women in business don't support each other. Quarles then shares what progress she's seen made for women in tech over the past six years and how she reached 50/50 gender parity in hiring at OpenTable. Qaurles also discusses how Alludo is trying to compete with software like Canva and Asana, the state of remote work, her "management by Haiku" leadership approach and the process of rebranding Alludo from Corel. Stay tuned until the end of the episode to hear Alan and Michal read their original Haikus! Explore more of Fortune! Use the promo code LN25 to get 25% off an annual subscription at fortune.com/subscribe. Leadership Next is powered by Deloitte.
Tue, 18 Apr 2023 - 138 - Can You Be an Oil CEO and Be Serious About Sustainability?
When Vicki Hollub was named CEO of Occidental Petroleum in 2016, she became the first woman to lead a major oil and gas company. In the years since she's brokered some big acquisitions, brought on Warren Buffett as a major investor and produced record returns for shareholders. But the savvy Leadership Next listener wants to know: can you do all of that AND truly care about sustainability? Hollub says not only is it possible, it's essential that energy companies focus on their climate impact. In today's episode, recorded live at Deloitte University in Dallas, Texas, Hollub tells hosts Alan Murray and Ellen McGirt all about OXY's plans to build out a carbon capture business and why this makes strategic sense for the company. Also in today's episode: details on how the controversial deal to buy Andarko Petroleum came to pass, how employee expectations around the CEO role have changed, and why Hollub never thought she would become CEO. Explore more of Fortune! Use the promo code LN25 to get 25% off our annual subscription at fortune.com/subscribe.
Tue, 04 Apr 2023 - 137 - Chemours on Cleaning Up its Legacy
Mark Newman is the second CEO of Chemours, a chemical company that spun out of DuPont in 2015. Chemours is now a global company with almost 7,000 employees, $7 billion in revenue and has three industry-leading businesses. Chemours may be best known for producing Teflon, a chemical coating associated with non-stick surface on pots and pans. Teflon is also considered a polyfluoroalkyl substance. Polyfluoroalkyl substances (better know as PFAS) are a class of chemicals considered “forever chemicals” meaning they don’t break down in the environment, and are linked to a number of health problems. Production of some of these chemical has landed Chemours in legal and regulatory trouble in the past, but Newman thinks Chemours can right its past environmental wrongs and has worked to weave sustainability into the company's next chapter. In this episode of Leadership Next, Newman talks with host Alan Murray about how Chemours is addressing these legacy issues while pushing back against claims of greenwashing. Newman explains how the company's chemicals work in consumer products like mobile phones and how its products are striving to solve the EV battery challenge. He also talks about hydrogen production and hydrogen's potential as an energy source. Later in the episode, host Ellen McGirt talks with Dr. Maria Doa, the Senior Director of Chemicals Policy at the Environmental Defense Fund, about the impact of PFAs and if they can ever be made responsibly.
Tue, 28 Mar 2023 - 136 - Will Drone Delivery Go Mainstream?
Zipline is the world’s largest commercial drone delivery system. Since the company’s founding in 2014, Zipline’s autonomous electric aircrafts have delivered hundreds of thousands of packages to people around the world. It's planning to complete 1 million deliveries by the end of 2023. Most of the packages the Zips have delivered include vital items like medicine, vaccines and PPE. Zipline's first distribution center opened in Rwanda in 2016 and it has since expanded into Ghana, Nigeria, Kenya, Côte d'Ivoire, Japan, and the U.S. Keller Rinaudo Cliffton is Zipline's co-founder and CEO. In today's episode of Leadership Next, Rinaudo Cliffton joins hosts Alan Murray and Ellen McGirt to share why Zipline started with drone delivery to hospitals in Rwanda seven years ago, and how the company has grown. He explains why launching as a business, not a philanthropy, was essential. He also talks about Zipline's partnership with Walmart, delivering to shoppers in Arkansas, and the company's plans for expansion into the consumer delivery market. Later in the episode, hear from Fortune Senior Writer Jessica Matthews who visited Walmart's drone delivery site in Pea Ridge, AR back in 2021. Matthews tells us more about the state of the drone delivery market, where it’s going and what challenges it's facing.
Tue, 21 Mar 2023 - 135 - Prudential CEO Charlie Lowrey on Transforming an Almost 150 Year-Old Company
Prudential Financial was founded in Newark, N.J. in 1875 with the goal of providing insurance to everyday American families. Almost 150 years later, Prudential has offices all over the world and now provides investment management and other financial services along with insurance. In this episode of Leadership Next, Prudential CEO Charlie Lowrey joins hosts Alan Murray and Ellen McGirt to talk about how this legacy insurance company (one of the oldest companies we've ever had on Leadership Next!) is transforming to stay relevant in a rapidly changing world. Lowrey also shares why the company is committed to remaining in Newark and why it has contributed over one billion dollars to the city. He also discusses his perspective on ESG, his dedication to making Prudential a fully inclusive workplace and his journey from being an architect to leading one of the world's largest financial services companies. Explore more of Fortune! Use the promo code LN25 to get 25% off our annual subscription at fortune.com/subscribe.
Tue, 14 Mar 2023 - 134 - CVS's Karen Lynch on the Future of Healthcare
CVS Health is ranked number four on the Fortune 500. And when Karen Lynch became the company's CEO in 2021, it was a big deal. No woman had ever led a company that highly ranked on the list before. Plus, she brought some serious ambitions for healthcare to her role. The short version: she wants to provide a continuum of both physical and mental healthcare for CVS customers. Since taking over as CEO almost exactly two years ago, Lynch has initiated a plan to transform hundreds of the brand's almost 10,000 U.S. stores into super-clinics. And, she's spent billions on acquisitions that move CVS into primary care and home healthcare. In this episode of Leadership Next, Lynch joins hosts Alan Murray and Ellen McGirt to discuss how far CVS has come in the 60 years since its founding as Consumer Value Stores. She explains how the company's recent acquisitions of Oak Street Health and Signify fit into her larger vision, how the pandemic has influenced the company's strategy and how technology is transforming healthcare. Lynch also shares more about her personal passion for health, the importance of including mental health services in primary care and her journey as a woman in leadership. Explore more of Fortune! Use the promo code LN25 to get 25% off our annual subscription at fortune.com/subscribe.
Tue, 07 Mar 2023 - 133 - For Kickstarter, Crowdfunding Is Key to a More Creative World
Crowdfunding platform Kickstarter has launched a lot of creative dreams, including those of household consumer names like Peloton and Allbirds. Since its founding in 2009, backers have pledged over $7 billion to over 200,000 projects on the platform. For Kickstarter CEO Everette Taylor, these numbers are just a start. In this episode of Leadership Next, hosts Alan Murray and Ellen McGirt talk to Taylor about how Kickstarter is democratizing crowdfunding and working to make sure creators of color have equitable access to funds. He also discusses taking over Kickstarter in October 2022 as a turnaround effort, what makes a successful Kickstarter campaign and the company's thinking on A.I. in art. Finally, Taylor shares his experience of being the first Black person in Kickstarter's C-suite and the impact he'd like to make as the company's leader. Explore more of Fortune! Use the promo code LN25 to get 25% off our annual subscription at fortune.com/subscribe.
Tue, 28 Feb 2023 - 132 - Cotopaxi: Why Business Is the Best Way to Improve the World
Cotopaxi is an outdoor gear and apparel brand that pledges to give at least 1% of its annual revenue to charitable causes through its Cotopaxi Foundation. Cotopaxi is also a certified B corp and 94% of its products contain recyclable or reusable materials. On its mission to help people and the planet, Cotopaxi is also making money. In 2022, the company surpassed $100 million in revenue. Its work has caught the eye of investors. In 2021, Bain Capital's Double Impact Fund invested $45 million in Cotopaxi. In today's episode of Leadership Next, hosts Alan Murray and Ellen McGirt talk to Cotopaxi founder and CEO Davis Smith about why he built Cotopaxi as a for-profit company rather than a non-profit, and how Cotopaxi differs from other outdoor brands. Smith also explains why he's stepping away from leading the company he believes in so deeply. Later in the episode, we hear from Cecilia Chao, Managing Director of the Bain Double Impact Fund. Chao talks about why Bain invested in Cotopaxi and the importance of prioritizing both impact and profit. Chao also gives her take on trends in impact investing and the difference between impact and ESG investing. Explore more of Fortune! Use the promo code LN25 to get 25% off our annual subscription at fortune.com/subscribe
Tue, 21 Feb 2023 - 131 - Bernard Looney on BP's Big Announcement
In 2020, BP CEO Bernard Looney announced the international oil company planned to significantly increase investments in solar and wind energy while cutting oil and gas production - and thus carbon emissions - up to 40 percent by 2030. Last week, amid soaring oil prices, BP rolled back that commitment. BP's new plan is to reduce its oil output 25 percent by 2030 and its Scope 3 carbon emissions by 20 to 30 percent. At the same time, the 114 year-old company points out it now spends 30 percent of it capital on its alternative energy business, up from just three percent in 2019. And, it still intends to cut its own direct emissions 50% by 2030. In this episode of Leadership Next, Looney joins hosts Alan Murray and Ellen McGirt to dissect this complicated message. He details what motivated the change and lays out BP's strategy to become an integrated energy company (to include explaining why oil will remain a part of that strategy). Also in the conversation: BP's approach to addressing the "energy trilemma," maintaining public trust in the midst of a strategy change, and how growing up on a farm in Ireland influenced Looney's leadership style. Explore more of Fortune! Use the promo code LN25 to get 25% off our annual subscription at fortune.com/subscribe
Tue, 14 Feb 2023 - 130 - Esusu Brings "Justice Capitalism" to the American Credit System
Forty-five million Americans are credit invisible, meaning they do not have a credit score or have had very little opportunity to build credit. Many of these millions are people of color, low-income people or immigrants. Esusu co-CEO Wemimo Abbey is trying to do something about that. Esusu is on a mission to democratize access to credit. By reporting on-time rental payments to the three major credit bureaus, the company allows people with no or low credit scores to build credit history. In the five years since its founding, Esusu has reached over one million renters in all 50 states and helped put 44,000 people on the financial map. In this episode of Leadership Next, hosts Alan Murray and Ellen McGirt talk with Abbey about how Esusu's platform is helping change who can fully participate in the American economy. Abbey shares what inspired him to start the company, how Esusu makes money, and his long-term dreams for it. He also shares how he persevered through "NOs" from over 300 investors to become the founder of what is now a unicorn company. Later in the episode, McGirt is joined by Erika Seth Davies, the CEO of Rhia Ventures and the founder of The Racial Equity Asset Lab. Seth Davies shares her thoughts on trends in impact investing, the barriers diverse-owned companies face when looking for capital, and what we can all do to encourage investment in those companies. Explore more of Fortune! Use the promo code LN25 to get 25% off our annual subscription at fortune.com/subscribe
Tue, 07 Feb 2023 - 129 - The Biggest Opportunities for Business in 2023
Welcome back for season four of Leadership Next! In today's season opener, hosts Alan Murray and Ellen McGirt present exclusive content from Davos, where Coca-Cola's James Quincey, Novartis' Vasant Narasimhan and Grab's Anthony Tan joined Fortune for conversation over dinner. On the menu: discussion around the biggest opportunities and challenges facing business in 2023. Murray, McGirt and the panelists tackle topics like using A.I. to help scale business while protecting employee jobs, responding to the “woke ceo” narrative, and more. In this episode, Murray and McGirt also talk with Fortune Senior Writer Jeremy Kahn about the A.I. tool on everybody's mind... ChatGPT. Kahn shares how the chatbot can be used for good and what we should be afraid of. You can read more about ChatGPT in Kahn's Fortune magazine cover story The Inside Story of ChatGPT.
Tue, 31 Jan 2023 - 128 - What We Learned About Leadership in 2022
In this final Leadership Next of 2022, Alan Murray and Ellen McGirt are joined by Joe Ucuzoglu, CEO of Deloitte and long-time supporter of the podcast. The team talks through how the biggest news of the year impacted CEO leadership, and discusses what's ahead for business in 2023. You'll also hear thoughts, reflections and advice from CEOs featured throughout this season, including Doug McMillon of Walmart, Jane Fraser of Citi and Albert Bourla of Pfizer. Leadership Next will return with more interviews in January of 2023. Subscribe to be the first to know when we return!
Tue, 13 Dec 2022 - 127 - A.I. Is Still Human Intelligence
Tiger Tyagarajan is the CEO of Genpact. Originally a part of GE, Genpact is a professional services company that helps organizations undergo digital and technological transformation. And in this penultimate episode of Leadership Next's third season, host Alan Murray explains why he considers Tyagarajan his A.I. mentor. Along with co-host Ellen McGirt, the three discuss how A.I. is being used effectively in business and explore its future potential. Tyagarajan also shares his leadership journey from being a sales manager in Mumbai to being the CEO of a global, publicly-traded company. He details what he learned from former head of GE Jack Welch, digs into the role of globalization in business and explains how podcasts have helped him become a more curious leader. Leadership Next is powered by Deloitte.
Tue, 06 Dec 2022 - 126 - Citi CEO Jane Fraser is Bringing Empathy to Banking
Jane Fraser became CEO of Citi in March 2021- a difficult time for the world and for the bank. Fraser was expected to turn around a bank that had struggled to recover from the 2008 financial crisis when it took a $45 million government bailout in order to survive. Luckily, Fraser was prepared for the challenge. She had already navigated economic crises in Venezuela, Argentina and Puerto Rico in her previous role as CEO of Citigroup Latin America. In this episode of Leadership Next, hosts Alan Murray and Ellen McGirt speak with Fraser about why focusing on culture is essential to turning Citi around and why she is committed to making empathy a key initiative in banking. She explains her approach to true inclusion in the workplace and why equity is essential to successful investing. Fraser also shares her thoughts on the current state of the economy, the return-to-office debate and how the crypto meltdown has impacted traditional banking. She also speaks candidly about her journey towards the CEO role as a woman and a mother.
Tue, 29 Nov 2022 - 125 - Cigna's David Cordani is Expanding the Definition of "Healthy"
Whether it is leaning more on telehealth options or lining up outside our local pharmacies and walk in clinics for vaccines and covid tests, the pandemic has changed out relationship with healthcare. And the pandemic is still changing the way we relate to each other and the world. Mental health issues are on the rise and many of us feel more isolated than ever before. Cigna insurance is on a mission to make sure that the half a million people enrolled in their plans can access top tier care for their bodies and their minds. In this episode of Leadership Next, hosts Alan Murray and Ellen McGirt speak with Cigna's CEO David Cordani. Cordani interprets the findings of a few of Cigna's studies and initiatives that are determined to understand and treat America's mental health crisis- including Cigna's research on the loneliness epidemic and on the mental health of young women and girls coming out of the pandemic. He then shares more about Cigna's new vitality index as a measure of true ability, and how the vitality of America's workforce impacts the economy. Cordani also has some advice for other CEOs on what they can do to maximize their company's insurance offerings and support the health of their employees.
Tue, 15 Nov 2022 - 124 - Affirm CEO Max Levchin on the Potential of Buy Now, Pay Later
Recently, you may have noticed that when you buy almost anything online - clothing, furniture, even groceries - there's an option to Buy Now, Pay Later (BNPL). This usually means splitting the total cost of your purchase into a series of smaller payments, and it doesn't require a credit card up front. The BNPL business is taking off as a payment alternative, thanks in part to Affirm. Affirm is a financial company that allows its 14 million active consumers to pay for purchases over time, without a credit check and without late fees. In this episode of Leadership Next, hosts Alan Murray and Ellen McGirt speak with Affirm's founder and CEO Max Levchin. Levchin, also a co-founder of PayPal, struggled to build credit in the U.S. after immigrating from Ukraine. He shares how this led him to eventually found Affirm and shares his hopes for making financial services more equitable. He also explains how Affirm plans to make money without collecting late fees, and discusses the ups and downs the company has experienced since its January 2021 IPO.
Tue, 08 Nov 2022 - 123 - What Makes Progressive a Top Workplace for Women?
Tricia Griffith started her career at Progressive in the insurance giant's claims department. "I saw that there were not very many people that looked like me at the top," she tells Alan Murray and Ellen McGirt on this week's Leadership Next. "And we had to change that." Today, Progressive's board of directors is led by a woman and the board has gender parity. Griffith talks about the work it took to get to that point, and details DEI initiatives she's launched and supported over the years. "We've been working on this for probably 15 to 20 years," she says. Also in today's conversation: how Progressive is thinking about climate change, the aftermath of Hurricane Ian and the impact of inflation on the insurance business.
Tue, 01 Nov 2022 - 122 - Most Powerful Women on Leadership Next
Each year Fortune hosts the Most Powerful Women Summit - a gathering of some of the most influential women in business. And, as the CEO of Fortune, Alan Murray typically scores an invite too! On today's Leadership Next Alan and Ellen McGirt share some of their favorite moments from this year's Summit. Melinda Gates talks about advocating for women and the fight for women's equality. Lisa Su, the CEO of AMD, shares how she's grown the semiconductor company. Thasunda Brown Duckett reports on her first year as CEO of financial firm TIAA. And finally, the inspiring Cynt Marshall tells how she came to be the CEO of the Dallas Mavericks, and why it was so essential for her to be in that role.
Tue, 25 Oct 2022 - 121 - Wharton's Dean on Prepared Leadership
Erika H. James is the Dean of Wharton Business School of the University of Pennsylvania and the author of The Prepared Leader: Emerge from Any Crisis More Prepared Than Before. In this episode of Leadership Next, Dean James talks to host Alan Murray about how leadership has changed over the past decade and what fundamental truths about leadership are evergreen. Dean James also discusses what it means to be a prepared leader, how the pandemic changed her understanding of preparation and why humans are usually so poorly prepared for a crisis. Finally, she shares her hopes for the next generation of leaders and how the role of educational institutions is evolving in an increasingly hybrid world.
Tue, 18 Oct 2022 - 120 - An Introduction to Fortune's Newest Podcast
This week Alan Murray is at Fortune’s Most Powerful Women Summit, gathering material for an upcoming episode of Leadership Next. In the meantime, check out Where's My Village? Fortune's NEW podcast co-hosted by Leadership Next's Ellen McGirt. Where's My Village is a limited series about the childcare crisis in America and the stories of people who are trying to fix it. Like what you hear? Subscribe! Thanks to the COVID pandemic it's become very clear that the issue of America's crumbling childcare infrastructure extends far beyond individual families. The lack of formal support for working parents is a problem that all company leaders – and frankly anyone interested in building a better economy – needs to understand. Over five episodes Fortune reporters will introduce you to politicians, community leaders, entrepreneurs and corporate executives who fully believe that doing right by kids and families ultimately drives economic growth. In this episode, also available here along with the series' prologue, Fortune's Beth Kowitt investigates what happens when state and local governments take it upon themselves to try and fix this broken system. Kowitt tells the story of how one New England state and a city in Kansas are finding both the political will and financial resources to provide reliable, affordable childcare to their residents.
Tue, 11 Oct 2022 - 119 - Running a Sustainable Business Is Good for the Bottom Line
At beer giant AB InBev, the company is focused on farming methods that conserve water. That's just the start of its focus on sustainability. And on this episode of Leadership Next, CEO Michel Doukeris tells Alan Murray this focus is not a passing fad. "We, as a company, have been doing this for many, many years," Doukeris says. "And we do this, first, because it's good for the business. Every time that you can be more efficient, you are doing something that is good to your business." Doukeris has been in the CEO role for just over a year, but has spent 26 years at the company. He shares his career journey to AB InBev's top job, discusses his approach to leading a global company and explains why the brand's digital platform could one day eclipse its current beverage business.
Tue, 04 Oct 2022 - 118 - Ray Dalio on the Big Challenges Threatening the U.S.
Ray Dalio's approach to investing has netted his hedge fund, Bridgewater Associates, billions of dollars. He's taken that same analytical approach and dug into history in an effort to decipher what today's turbulent economic and political period tells us about the future. Here's a hint: it's not pretty. He laid out the findings in a book last year, Principles for Dealing with the Changing World Order, and on today's Leadership Next he and Alan Murray discuss the details. With markets down, fears of recession continuing to grow and elections on the horizon, Dalio's reading of history is more timely than ever. While today's conversation is different from those usually held on the podcast, Dalio's insights are likely helpful for all leaders.
Tue, 27 Sep 2022 - 117 - 'We're In the Same Storm, But Our Boats Are Pretty Different'
Zoetis is a Fortune 500 company that makes medicine, vaccines and other products for pets and livestock. When the COVID pandemic hit - just weeks after Kristin Peck became CEO - animals still needed those products, and Peck had to figure out the best way to support her team to enable their work to continue. This ultimately led her to reimagine how she operated as CEO - details she shares with Alan Murray and Ellen McGirt in this episode of Leadership Next. "My big saying was, we may all be in the same storm but our boats are pretty different, so let's find out what your boat looks like ... What was it that was making it challenging for you? And how as a CEO could I create policies, benefits and leadership that supported you?" Also in today's episode: why Zoetis cares about sustainable agriculture, Peck's take on the future of stakeholder capitalism, and pandemic puppies.
Tue, 20 Sep 2022 - 116 - ESG Investing Likely Here to Stay, Despite Political Pushback
Lynn Martin grew up loving math. She went on to be one of two women in her college cohort to major in computer science. Today, she's the 68th President of the New York Stock Exchange, and only the second woman to hold that role. On today's Leadership Next, she tells Alan Murray and Ellen McGirt about the path that led her to this job and the mentors who helped her get there. But first, she digs into the growing interest around ESG investing, the impact of technology on financial markets and explains why being a CEO is more challenging than ever before.
Tue, 13 Sep 2022 - 115 - This Tech CEO Is Not Buying the Web3 Hype
Alan Murray describes the CEO of Box, Aaron Levie, as "a serious leadership nerd." And that makes him the perfect guest for Leadership Next! In this episode, Murray and co-host Ellen McGirt dive into Levie's time heading a leadership course at Stanford, exploring lessons learned about digital disruption in long-standing industries. Also in the conversation, Levie's approach to hybrid work and his take on Web3 technologies.
Tue, 06 Sep 2022 - 114 - Are You Happy at Your Job?
The question Are you happy at your job? seems to be on the top of more people's minds than ever before. Employees are looking for employers whose values align with their own and who will care for them in moments of personal and global strife. Employees' changing priorities have revved up the War for Talent, where a shortage of workers in many industries has led companies to reassess how they attract and keep talented people. How has this shifting dynamic already changed hiring? How does hiring still need to change? Indeed CEO Chris Hyams explains. In this episode, Hyams joins hosts Alan Murray and Ellen McGirt for an in depth conversation about the changing nature of work and the resulting impact on the labor market. Hyams shares his insights on why talent is more important to companies than ever before and what leaders should focus on to meet the needs of the moment. He gives his thoughts on how to minimize bias and prioritize inclusivity in hiring. He also frankly discusses his own learning journey that has led him to be a more thoughtful, inclusive leader.
Tue, 16 Aug 2022 - 113 - Instacart Is Optimistic About Its Future
Instacart was a pandemic darling. Its nationwide network of drivers, shoppers and grocery partners made it a go-to service for Americans stuck at home during a time when grocery shopping was considered a high-risk activity. But what does Instacart do now that many of us have returned to the norm of in-person shopping? Fidji Simo, who just marked her one-year anniversary as the CEO of Instacart, answers this question, and more. In this episode of Leadership Next, Simo tells host Ellen McGirt why she wanted to be CEO of Instacart, even during such tumultuous times. She explains Instacart's decision to begin accepting SNAP EBT benefits and how that's tied to the company mission of increasing access to healthy food. Also in the conversation: what she learned from a 10-year career at Facebook and why she is optimistic about the company's future even in the face of a 40% cut in its valuation, .
Tue, 09 Aug 2022 - 112 - The Geopolitics of Semiconductors
Even if you have never heard of Arm, you've likely used its technology. Arm is a semiconductor and software design company. It designs blueprint technologies for the microprocessors that live inside most of the tech we use every day, including our smartphones, our TVs and our cars. The ubiquity of this technology also makes demand for it very high. So how is this high demand impacted by the struggling international supply chain and Russia's invasion of Ukraine? And what does this mean for the consumer? Arm CEO Rene Haas explains. Also in this episode, Haas and Fortune CEO Alan Murray discuss Arm's impending IPO, Arm's work to make chip processing more climate friendly, and how the rapid access to information has changed the nature of leadership.
Tue, 02 Aug 2022 - 111 - Arianna Huffington and Tony Bates on Empathetic Leadership
Over the past two years, Arianna Huffington, CEO of Thrive Global, and Tony Bates, CEO of Genesys and co-author of the book Empathy in Action. have been spreading the word that empathy-driven leadership isn't an afterthought, it is an essential business practice. They believe this approach not only makes employees happier at work but boosts productivity and other important metrics. What does it mean to be an empathetic leader? How do you do it well? Why is it important, especially right now? Huffington and Bates share the details with Leadership Next hosts Alan Murray and Ellen McGirt. Also in the episode: how Genesys software helps call center workers monitor and manage their stress levels, how the pandemic has fueled a focus on empathy at work, and why both Huffington and Bates have dedicated themselves to companies that center emotional wellness. Thrive Global is a behavior change technology company that Huffington started in 2016 after she collapsed due to sleep deprivation and exhaustion. Bates' company Genesys is a software company with the vision of creating empathetic customer service experiences at scale.
Tue, 26 Jul 2022 - 110 - Maven Makes Women's Health a Priority
Kate Ryder, the founder and CEO of Maven, was early to telehealth. Ryder founded Maven in 2014 after witnessing and experiencing gaps in the women's and family healthcare model. Today, Maven offers patients access to a digital network of over 2000 providers specializing in women's and family health. It has become the first company valued at over a billion dollars in the category. This suggests investors - alongside employers and insurance companies - are recognizing the business case for comprehensive family planning and reproductive health benefits. Ryder joined Fortune CEO Alan Murray in Aspen, CO at Fortune's Brainstorm Tech Conference. In this powerful conversation, Ryder explains what healthcare shortcomings motivated her to start Maven and how the company has evolved over the past eight years. Ryder also shares how employers have responded to the Supreme Court's decision to overturn Roe v. Wade, and how the ruling is impacting her company.
Tue, 19 Jul 2022 - 109 - Panera's Purpose Is Baked Into Its Brand
Niren Chaudhary is the CEO of Panera Brands, which includes the popular chain restaurants Panera Bread, Caribou Coffee and Einstein Bagels. The brand has nearly 4,000 restaurants across 10 countries, and the company is committed to serving high quality food in every one of them. Panera also wants to make sure its 110,000 employees feel supported on and off the job. In this episode of Leadership Next, Chaudhary tells Alan Murray that Panera Brands only serves food he would be willing to serve to his own family. He also describes Panera's commitment to providing its diverse workforce an array of educational and growth opportunities. Chaudhary elaborates on how including each meal's individual carbon footprint on the menu is key to their sustainability goals and how his late daughter inspires his leadership. Chaudhary is also Leadership Next's first singing CEO! Stay tuned to the end of the episode to hear his ode to Panera's chicken sandwich.
Tue, 12 Jul 2022 - 108 - Shipping Is a Hot Topic
Shipping is an industry that is so invisibly essential to our lives, so much so that we might only think about it when something’s wrong. And the world has been talking a lot about the shipping industry since the start of the pandemic BECAUSE there are so many factors making their jobs very difficult. Supply chain issues, COVID restrictions, climate concerns, the invasion of Ukraine... to name just a few. In this episode, hosts Alan Murray and Ellen McGirt interview Søren Skou, the CEO of Maersk. Maersk is a Danish shipping and global logistics company that moves goods around the world, primarily by sea. Skou talks to Alan and Ellen about the challenges and opportunities presented by the global events of the last two years. Skou discusses how the pandemic, China’s stringent Covid regulations and the Russia’s invasion of Ukraine has impacted the supply chain and Maersk’s role in it. He also explains Maersk’s decision to withdraw its business from Russia after they invaded Ukraine, how Maersk plans to meet their goal of going carbon neutral by 2040 and what tech advancements consumers can expect from the shipping industry in the coming years.
Tue, 28 Jun 2022 - 107 - The Freelance Economy May Be Bigger Than You Think
Hayden Brown is the CEO of Upwork, a platform that connects freelance workers with companies looking to hire. Founded over twenty years ago, Upwork went public in 2018. But it was the pandemic that has truly proved to be a turning point as both workers and companies have begun to embrace remote work in new ways. In this episode of Leadership Next, Ellen McGirt digs into the size and scope of the freelance economy, and explores how the past two years continue to influence the future of work. Also in the conversation: bringing new diversity into a company via freelance talent, Brown's push to help working moms regain jobs lost during the pandemic and the opportunities that come with crisis.
Tue, 21 Jun 2022 - 106 - Deloitte presents: Leadership Transformed
Over the past two and half years, many companies have transformed at faster rates than ever before, as the sudden shifts caused by the COVID-19 pandemic, calls for racial justice, and other events have accelerated the need for new ideas and innovations. Those organizations that rose to the challenge were able to navigate ongoing disruptions—and embrace change to meet the evolving needs of their stakeholders. Now, as business leaders look ahead, they are searching for ways to continue to build on this growth. Here, Fortune Media CEO Alan Murray and Deloitte US CEO Joe Ucuzoglu sit down to discuss how global events have challenged businesses, from digital transformation to the Great Resignation, and how forward-looking leaders can utilize the lessons they’ve learned throughout this challenging and transformative period to come out even stronger. “Deloitte presents: Leadership Transformed” was produced by FORTUNE Brand Studio. FORTUNE editorial staff was not involved in its creation or production. The views and opinions expressed by podcast speakers and guests are solely their own and do not reflect the opinions of FORTUNE.
Thu, 16 Jun 2022 - 105 - Our 100th Episode: Levi Strauss, Nasdaq and JUST Capital
For two and a half years, Leadership Next has introduced listeners to a new CEO each week - exploring how these leaders are looking beyond the bottom line and tackling issues that impact employees, customers and other stakeholders. But, to mark our 100th episode, Alan Murray and Ellen McGirt have invited three previous guests back to the show. Why? To learn how much progress these CEOs have made on some important initiatives, and gain perspective on how strongly the business world is embracing the idea of stakeholder capitalism. Today you'll hear from Chip Bergh, CEO of Levi Strauss; Adena Friedman, CEO of Nasdaq; and Martin Whittaker, CEO of JUST Capital.
Tue, 14 Jun 2022 - 104 - Doug McMillon on Walmart's Regenerative Future
Doug McMillon is a Walmart lifer. He started loading trucks at a Walmart warehouse as a teenager trying to pay for college. He is now the company's CEO. Just two weeks ago, Walmart topped the Fortune 500 for the 10th year in a row. In this episode, McMillon and Leadership Next's Alan Murray discuss how record-high inflation, conflict in Ukraine and supply chain snarls are affecting Walmart’s business. McMillon elaborates on Walmart’s plans to become a regenerative company, detailing the environmental impact that transformation will have. And, to critics who say today's CEOs invest too much time in the planet and other external stakeholders, he has this to say: “I think it all boils down to timeframe. Yes, we are here to provide a return for shareholders. The best way to provide a return for shareholders over time, is if you have strong communities, associates that are well compensated and happy with their jobs and excited about their futures. A planet that works.”
Tue, 07 Jun 2022 - 103 - Intuit's CEO Is Moving the Company Beyond Taxes and Accounting
When Sasan Goodarzi became Intuit CEO about three and a half years ago he wanted to move the company beyond its focus on taxes and accounting. Through two big acquisitions and innovations utilizing data, A.I. and blockchain, he's making big strides towards that goal. On today's Leadership Next, Goodarzi explains why this was so important and how he's pulling it off. Also in today's conversation: what it means to truly be an inclusive company and how Intuit is helping small businesses hit climate goals.
Tue, 31 May 2022 - 102 - Edward Jones CEO on Crypto, Recession and the Importance of Empathy
To those who love online trading or flock to the latest cryptocurrency, Edward Jones may appear old-fashioned. The company has been offering clients financial advice for 100 years and it remains focused on face-to-face interactions. And, CEO Penny Pennington says while cryptocurrency may be a fit for some portfolios, "we do not believe that speculation is a part of serious long-term financial planning. And there is part of the crypto market right now that is pure speculation." This approach is clearly working out well for Edward Jones, a Fortune 500 company that's spent the pandemic growing its customer base. In today's Leadership Next, Pennington tells Alan Murray and Ellen McGirt how she's working to diversify the company's pool of financial advisors, why she strives to infuse empathy into all aspects of the company, and what she sees as the key tenets of good leadership. Also in today's conversation: Pennington's approach to investing in crypto and her take on the threat of an impending recession.
Tue, 24 May 2022 - 101 - How did this healthcare provider's patients defy the COVID odds?
When Dr. Marlow Hernandez was a child in Cuba, he promised his grandmother he would become a doctor. He did so, and is now the CEO of Cano Health, a primary care provider specializing in senior care. Cano has 137 medical centers across the country. The majority of its patients are located in low-income areas of South Florida. Companies the size of Cano Health don't typically appear on Leadership Next. But Cano's results are anything but typical. COVID-19 mortality rates among its patient population are 60 percent lower than the comparable senior population. How did Cano pull this off, and what can the rest of the health industry learn from its business model?
Tue, 17 May 2022 - 100 - War in Ukraine: 'There will be a food crisis,' says Yara CEO
As the war in Ukraine continues, it's brewing one crisis - threatening the global food supply - and deepening another - pushing millions of Ukrainians from their homes. Today on Leadership Next, Alan Murray and Ellen McGirt speak with two leaders who are working hard to mitigate these problems. Svein Tore Holsether is the CEO of global fertilizer company Yara. He explains why the war is hurting agricultural production and driving up prices. He also points out that while the larger businesses community has widely paused operations in Russia, Yara doing so has ripple effects across the world's food supply. Holsether shares how he's navigating this humanitarian dilemma. Also in the conversation: why Holsether is pushing his company to produce green fertilizer, the challenges this presents and how it's changing the way he spends his time. David Miliband is CEO of the International Rescue Committee, an NGO that assists refugees in over 40 countries. He lays out the scope of the refugee problem created by the war in Ukraine. He then details the role business can play in improving the lives of refugees.
Tue, 10 May 2022 - 99 - A Conversation With the Incoming CEO of FedEx
Fred Smith envisioned FedEx during his time as an undergrad at Yale. By 1973 his school project had become a functioning business. He's been a part of the organization ever since. But on June 1st he'll step down from the role of CEO and transition to FedEx Executive Chairman. Taking the reins at the Fortune 500 giant is current President and COO, Raj Subramaniam. In his first interview with a major media outlet, Raj tells Leadership Next how he came to FedEx, and how he's thinking about filling the shoes of a legendary CEO. Also in today's conversation: why the company stopped delivering packages for Amazon, the role FedEx played in delivering crucial COVID-19 supplies, and how technology will impact FedEx operations in the future.
Tue, 03 May 2022 - 98 - Does Your Company Have a "Modern" Board?
As Leadership Next listeners know, the role of business in society is changing. Companies are being held responsible for their environmental footprint, CEOs are asked to weigh in on social issues. Employees and customers both have new expectations of the corporations in their lives. And as companies respond to these changes they need corporate boards that understand these new expectations and pressures. Today, boards best equipped to do this are composed of diverse members with a wide variety of expertise. Nobody knows this better than Brian Stafford, the CEO of Diligent. Diligent designs software and educational tools for use by corporate boards and leaders. The company has also partnered with Fortune to build a list of companies with the most innovative boards. In this episode, Stafford explains the changing demands on board members and the skills these leaders need to succeed.
Tue, 19 Apr 2022 - 97 - Pfizer's COVID Lesson: Set Big Goals and People Will Meet Them
When the COVID pandemic struck, Pfizer was ready to tackle the challenge of developing a vaccine. That's due in large part to some key decisions CEO Albert Bourla made after becoming CEO in 2019. In this episode of Leadership Next he was also quick to acknowledge the role purpose played in making this feat possible. "I think it was the most important factor," Bourla said. "It was not the singular focus on sciences, it was not the infrastructure were able to develop. It was the culture and the mindset ... breakthroughs that change patients' lives. That's the reason of our existence. This is why we have formed this corporation. Without that there's no reason for us to be part of corporate America ... Companies that are staying true to their purpose always perform better than companies that don't. And I think this is because when you are having a strong focus on your purpose, you coordinate all the resources of the company towards one common goal." Also in the episode: the complicated debate over drug pricing, big lessons learned from the COVID pandemic, and Bourla's top leadership goal.
Tue, 12 Apr 2022 - 96 - How IKEA Decided to Pause Business in Russia
On February 24, Russia fired missiles into Ukraine, launching a war that has displaced millions and likely killed thousands. One week later, mega retailer IKEA announced it would pause all production in both Russia and Belarus and shutter its namesake stores. This decision was anything but simple. Showing support for Ukraine ultimately meant impacting over 12,000 IKEA employees in Russia, not to mention Russian consumers who turn to IKEA for reasonably-priced home goods. On today's Leadership Next, the CEO of IKEA's Ingka Group Jesper Brodin explains how the company thought through this complicated decision. "A bit like the pandemic, there is no manual or guidebook for us here," Brodin says. Also in today's conversation: why IKEA now sells renewable energy, the mattress-recycling economy in Sweden, and how Brodin nurtures his mental health.
Tue, 05 Apr 2022 - 95 - Clorox CEO: 'I don't expect volatility to go away'
Linda Rendle is one of just a few women to be running a Fortune 500 company. She took over the top job at Clorox early in the pandemic when the company was scrambling to meet unprecedented demand for its cleaning products. That demand has subsided but inflation has skyrocketed, handing Rendle yet another challenge. On today's Leadership Next, she tells Alan Murray and Ellen McGirt how she's approached these hurdles and why she strives to take care of her employees and the planet. "(It) has nothing to do with the idea of being woke. it has to do with this is the way that we actually create value," Rendle explains. "And we've been under leveraging it as a society for many years. And now I think it is the way and the path forward to continuing to create good growth, and really a more comprehensive view of capitalism."
Tue, 29 Mar 2022 - 94 - You Won't Be Spending Bitcoin at the Grocery Store Anytime Soon
Global Payments provides the technology plumbing for a lot of digital commerce. That means when life moved largely online for many in 2020, the company's bottom line benefited. And while pandemic restrictions have eased, CEO Jeff Sloan says consumers will likely continue to order dinner, buy shoes and visit the doctor online. "Cash and check is the enemy. And the pandemic has accelerated the decline of cash and check," Sloan tells Leadership Next. "As long as you as a consumer are paying for something other than in cash and check, we ultimately are going to get paid." That extends to cryptocurrency as well. But Sloan feels strongly nobody is going to be buying groceries with crypto any time soon. Instead, he expects to see the introduction of a U.S. stable coin in the near future. Also in the conversation: how Sloan see corporations benefiting from cryptocurrency today, the importance of empathy in leadership, and why Sloan aims to surround himself with people who disagree with him.
Tue, 22 Mar 2022 - 93 - What the Invasion of Ukraine Is Teaching Us About Cyber Warfare
Ahead of Russia launching attacks on Ukraine, businesses and governments were warned to brace for cyber warfare. That hasn't transpired yet, but it doesn't mean it won't warns the co-founder and CEO of security company CyberArk. "Perhaps they're saving it for a later time," Udi Mokady tells Leadership Next. "(Y)ou don't certainly pull out all of your arsenal at once. And of course, my concern is that some of it will be taken against countries that are participating in the sanctions." Cyber threats - and the actors behind them - have changed dramatically since Mokady helped found CyberArk in 1999. Of course, he points out, investment in cyber defenses have changed over time too. Also in today's conversation: why companies are more vulnerable than ever to cyber attacks and how to improve the cybersecurity talent pipeline.
Tue, 15 Mar 2022 - 92 - Why CEOs Should Be Thinking Like Designers
What is design thinking, and why should you care about it? " You know, so many leaders today are asking the question, what comes next? How do we prepare ourselves for what we can't even see? ... Well, that's where design thinking comes in," Sandy Speicher, CEO of IDEO, tells Leadership Next. Design thinking is a different way of seeing the world, a different approach to problem solving and leading. It's also a bit of a buzz word that many people still don't fully understand. But with so many changes happening in business right now - the technology revolution, the rethinking of how companies function in a hybrid world, the search for greater corporate purpose - now's the time to figure it what it is and how to implement it, according to Alan Murray and Ellen McGirt.
Tue, 08 Mar 2022 - 91 - The CEO Remaking GE
Bigger is no longer better for General Electric, according to CEO Larry Culp. When he took charge of the iconic company in 2018 it was clear change was needed - GE was in the midst of a years-long slump where much of its market value disappeared. His solution: break the corporate giant into three smaller, focused companies. How did he come to this conclusion? Why is it the right move? And what leadership lessons can others gain from Larry's story? Alan Murray and Ellen McGirt answer those questions and more in this episode of Leadership Next.
Tue, 01 Mar 2022 - 90 - Who Buys Diamonds Online? Lots of People, Says Signet Jewelers
Signet Jewelers - parent company to Zales, Kay and several other brands - has seen its digital sales quadruple since the start of the COVID pandemic. And an estimated 85 percent of customers interact with the company digitally at some point during their shopping process, according to company CEO Gina Drosos. But pushing the company towards a digital future is just part of the transformation plan Drosos put in place after becoming CEO in 2017. "Our transformation has been both strategic and cultural, with cultural being probably even the more important of the two," Drosos tells Leadership Next. Also in today's conversation: tracing the diamond supply chain, the importance of having a diverse leadership team, and inflation's impact on the jewelry industry.
Tue, 22 Feb 2022 - 89 - How Chobani's CEO Built a Yogurt Brand Worth Billions
Chobani CEO Hamdi Ulukaya immigrated to the U.S. from Turkey, He purchased an old yogurt factory in upstate New York in 2005. Two years later, the company sold its first Greek yogurt. Today, the brand is reportedly worth billions and is preparing for an IPO. But perhaps the most remarkable part of this story is HOW Ulukaya met his goal of making quality yogurt available to the mass market. As he tells Alan Murray and Ellen McGirt, it all came down to trusting his employees and treating them well. Chobani makes a practice of hiring refugees, and has enlisted other companies in these efforts. Ulukaya is dedicated to the idea that CEOs have the power to change lives, and the responsibility to do so. Hear more in this episode of Leadership Next.
Tue, 15 Feb 2022 - 88 - Working to Help All Africans Afford the Internet
As recently as 1993, 80 percent of Africans had never heard a phone ring according to Cassava Technologies CEO Hardy Pemhiwa. Today, the vast majority of people on the continent own mobile phones. But connecting those phones to the internet remains pricey. This is where Cassava Technologies enters the picture. The company aims to become the first tech company to connect all of Africa. This massive ambition springs from the belief that everyone deserves the opportunity to afford online access, and that providing this access opens the door to job growth and - ultimately - to a better economy. Pemhiwa tells Leadership Next how he's approaching the challenge, the role of regulators in Africa's growing tech industry, the opportunity for investing in African entrepreneurs, and more.
Tue, 08 Feb 2022 - 87 - How Companies Plan to Address Talent Wars, Inflation and Supply Chains in 2022
In this episode of Leadership Next, Alan Murray and Ellen McGrit take listeners inside the annual CEO meeting that Fortune typically hosts at Davos. Davos itself was postponed due to Omicron, so Fortune moved its meeting online - and attendance was impressive. Leaders who joined oversee an estimated $2.6 trillion in annual revenues and directly employ just under seven million people. On the agenda: looking ahead to the biggest challenges and opportunities of 2022. Today you'll hear from Andy Jassy of Amazon, Brian Moynihan of Bank of America, Carol Tomé of UPS, Nicolas Hieronimus of L'Oréal, Vicki Hollub of Occidental Petroleum, and Dan Schulman of PayPay. Also on the show, Joe Ucuzoglu of Deloitte US shares results from the Fortune-Deloitte CEO survey conducted in January.
Tue, 01 Feb 2022
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