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Hosted by Marcos Bravo C., Incoming Chat is a biweekly podcast focused on business conversations with entrepreneurs, salespeople, and marketing professionals. Learn firsthand about the journey of creating a successful company and building a brand. Brought to you by LiveChat.Have questions? Talk to us at incomingchat@livechat.com
- 32 - The CEO Journey. With Matt Tarczynski
In the second part of our chat, we asked Matt Tarczynski what it takes not only to build a company but to lead it, to motivate his team, and to shape the future of one of the best Polish startups, Woodpecker.A very inspiring episode for CEOs and anyone building a business.
Wed, 10 Nov 2021 - 31 - Multichannel Communication. With Matt Tarczynski.
Companies today need to be where their customers are and to accomplish a seamless multichannel strategy, there are a few things to consider.Doing it right will make a big difference on your journey to become a truly customer-centric company.Another great conversation with Marcos Bravo and the CEO of Woodpecker, Matt Tarczynski on this new episode of Incoming Chat.
Wed, 10 Nov 2021 - 30 - Women in Tech. With Anna-Paula Cederholm
We finally welcomed a guest back to our studio, and it was a pleasure to have Anna-Paula not only as the first one, but helping us understand what are the challenges women face when entering the world of Tech.She shares her story and delivers priceless advice for those of you trying to break into the world of tech and where her own journey is taking her.
Wed, 18 Aug 2021 - 29 - Writing a Resumé That Gets You Hired. With Akeem Branford
If you are not sure about the difference between a resumé and a CV and you are ready to look for a job, this is the episode for you!Marcos and Akeem would cover what are the best practices and the big No-Nos when preparing a resumé for your next job hunt. Let Akeem help you out.Great chat and lots of useful tips.
Wed, 18 Aug 2021 - 28 - Content Distribution. With Ognjen Boskovic
Content is one of the most important pieces of marketing. But what do you do with it? Marcos and Ognjen discuss the best practices for taking advantage of each piece, finding the right channels, and prepare a content distribution strategy that will not only make your content be seen but will certainly help convert.
Tue, 27 Jul 2021 - 27 - Building Trust With Your Brand. With Rafal Samborski
Marcos and Rafał talk about how important is to build trust with your brand, especially in the medical field. A great startup story and good lessons on how to build a brand that creates a relationship with its customers.
Tue, 27 Jul 2021 - 26 - Comedy And The Soul of Marketing. With Kareem Hassanien.
We wanted to talk about how comedy can be applied to marketing actions, but we went down the rabbit hole so much that we rediscover more about understanding your customer, their journey, and the process of creating marketing strategies for individual brands.A great conversation between two marketers taking you back to the basics of a well done marketing strategy.
Tue, 25 May 2021 - 25 - Diversity in The Workforce. With Francisca Phillips.
Marcos talks to Francisca Phillips, a veteran diversity champion, about how companies can strengthen their culture by addressing issues that affect individuals. This is a must-watch episode for people in charge of HR and Culture to understand the unique value of Diversity, Equity and Inclusion. Learn what are the proven actions that Francisca have brought to some of the biggest companies in the USA.
Tue, 11 May 2021 - 24 - Forget Everything You Know About Sales. With Nick Capozzi
Marcos talks to Nick Capozzi, one of his mentors and a sales expert about the key skills to develop in order to become a master salesperson. They also dig into how much video can help you close that next deal and how to incorporate it into your sales strategy. Tips, tricks, and a couple of funny stories in the newest episode of Incoming Chat.
Wed, 28 Apr 2021 - 23 - Ahrefs' Journey. Creating an Awesome Brand, With Tim Soulo
What goes behind building a recognizable and popular brand and how to find the right voice for your company.Join Marcos Bravo and Tim Soulo unboxing the journey of Tim as a CMO of one of the top SEO companies in the world. Ahrefs.- How to strategize your marketing- How to find the voice behind your brand- Getting into video marketing- The road to becoming a CMOThis and much more in this special edition of Incoming Chat.
Wed, 10 Mar 2021 - 22 - Ecommerce Pricing Strategies. With Burc Tanir
With massive online competition, finding the right price for your products can make a big difference for customers choosing your store or the next one. It goes beyond cheap vs. expensive. Companies have to catch up and monitor what the brand next door is offering. Burc Tanir, CEO of Prisync, tells the story behind his business and how price monitoring should be part of your ecommerce strategy.
Thu, 11 Feb 2021 - 21 - Finding Your Brand Voice. With Helen Peatfield.
How customer data should shape everything from your UVP and copy, through the way your team will speak to your customers?A great chat with Helen Peatfield.Here are some of the resources she mentioned:Justin Blackman: https://prettyflycopy.com/Joel Klettke's newsletter: https://businesscasualcopywriting.com/5 Stages of Awareness (overview for people who can't get hold of Breakthrough Advertising by Eugene Schwartz): https://copyblogger.com/blog-selling/Find Helen on:https://app.growthmentor.co...
Tue, 01 Dec 2020 - 20 - 3 Things You Can Do Right Now To Increase Your Search Traffic in 2021
How about some more traffic to your website, online store or blog? Marcos talks with Matthew Woodward about what are the things you can do right away to improve your SEO results and how to implement the right strategy fast and easy.
Thu, 26 Nov 2020 - 19 - How to Build an Outstanding Sales Team? With Alex Wilson
What are the key steps for building a sales team, and how can you lead it successfully? How challenging is it to work in a different country than the rest of the team? Get all the details in this LIVE episode of Incoming Chat with Alex Wilson from LiveChat
Wed, 28 Oct 2020 - 18 - How to Start Your Video Marketing Strategy
Marcos and Kaia discuss video strategies for companies, how to become a video storyteller, and all the challenges that it brings. If you and your company are trying to do video, do not miss this live episode of Incoming Chat.Watch the video athttps://youtu.be/KP9dNTJ1zsY
Tue, 29 Sep 2020 - 17 - AI, Health and the Journey of Infermedica. With CEO, Piotr Orzechowski.
Marcos and Piotr talk about how one of the best-funded healthtech startups from Poland found their way and what's in the future for telemedicine.
Tue, 22 Sep 2020 - 16 - Content Strategy and More. With Erik Totten
Marcos and Erik discuss the evolution of content and its relevance to marketing and business today. AI, best practices, and the journey of a content writer and editor.
Thu, 03 Sep 2020 - 15 - Marketing for Hardware and 3D Printers
Marketing an expensive piece of equipment is not easy, especially when the market is saturated. Bartek tells us how Zmorph figures out ways to stand out from the crowd.
Thu, 27 Aug 2020 - 14 - Using Marketing Data the Right Way. With Jakub FidalaThu, 13 Aug 2020
- 13 - Understanding the Marketing Funnel
In another insightful episode, Marcos makes the marketing funnel seem simple and explains what the best way is to distribute your content across the customer journey.
Thu, 30 Jul 2020 - 12 - Emailing as a Marketing Tool. With Vovik Tsybulskyi
Vovik, from Woodpecker, explains to Marcos how emails are evolving into a great marketing tool and how to use them the right way. Learn a thing or two about cold emails and emailing for sales.
Wed, 22 Jul 2020 - 11 - Growth Hacking and Other Myths. With Tomek Duda
The first episode of season two!Marcos and Tomasz Duda, Director of growth at Ladder.io, debate about the buzz behind "growth hacking" and how much of it is BS. They also record the longest Incoming Chat so far.
Thu, 16 Jul 2020 - 10 - The Bonus (Retro) Episode
Season one is done, but we didn't want to let it go without having a proper retrospective. Here is Marcos, alone, going for his favorites takeaways from season one.Season two coming right up!
Mon, 22 Jun 2020 - 9 - Happiness and Business. With Joy Spreader Jim Williams
Jim and Marcos talk about companies and businesses as people, how failing plays a huge role in wellbeing, and the world of Medical Clowning.
Tue, 16 Jun 2020 - 8 - The Journey of an Entrepreneur. With Amanda Anthony
Amanda tells Marcos about her entrepreneur journey and how to build a team you can trust, that also never gives up.
Wed, 10 Jun 2020 - 7 - Customer Service and Building a Support Team. With Kuba Ruszkiewicz
Incoming Chat #7Kuba discusses what it takes to build a rockstar customer support team and what you need to focus on to deliver excellent customer service.
Thu, 04 Jun 2020 - 6 - Designing and Branding Companies. With Parry Sondhi
Parry Sondhi and Marcos go through the journey of branding and design for companies and how freelancing works for designers
Wed, 27 May 2020 - 5 - Taking A Leap Of Faith, Starting A Business And Connecting With Your Customers With Gaston Sitbon
Entrepreneur and G-Coffee operator Gaston Sitbon discuss with Marcos about how brands connect with clients effectively and the hard move of taking a leap of faith and starting your own business. Also, they have coffee.Check out Success:https://www.livechat.com/success/Follow us on Linkedin:https://www.linkedin.com/showcase/success-by-livechat
Wed, 25 Mar 2020 - 4 - Building and Leading a Sales Team. With Alex Wilson
Alex Wilson, VP of sales for LiveChat, opened up about the challenges of being a good salesman, creating a strong sales team and the cultural differences that affect international companies.
Wed, 13 May 2020 - 3 - Becoming a Video Creator and the Face of a Company. With Chia Luen Lee
Brand 24's video creator Chia explains the challenges of video content creation and becoming the face of a brand
Wed, 06 May 2020 - 2 - Video Games and Finding Your Social Media Voice With Michal Napora
Michal Napora talks to Marcos about marketing in video games and what the process is for choosing a voice to promote a brand in social media.Check out Success:https://www.livechat.com/success/Follow us on Linkedin:https://www.linkedin.com/showcase/success-by-livechat
Tue, 21 Apr 2020 - 1 - Startups, Investment and a little bit of Brexit With Jack Thompson
Marcos interviews Jack Thompson, an investment consultant, serial entrepreneur and an English businessman with something to say about Brexit. Hear what's expected from startups in order to land those big bucks and how things will shape up after Brexit takes place.
Mon, 23 Mar 2020
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