Great Leadership With Jacob Morgan

AI has reshaped the business world in the last 24 months, compelling industries to rethink how they operate. Dartmouth professor Vijay Govindarajan dives into this topic, discussing how to use AI and real-time data strategically. In this episode, he introduces "Fusion Strategy," which integrates digital technology with traditional business processes. We explore the role of data graphs, used by giants like Google and Amazon, to track and leverage consumer data and how companies must evolve to stay competitive in this digital landscape. Vijay specifically focused on innovation in 4 key innovation areas: Brilliant Machines, Remarkable Results, Smart Systems, and Custom Solutions. If you’re looking to grasp the future of business and the necessary leadership skills to navigate it, this is an episode you wouldn’t want to miss.

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Why does throwing perks at employees not create lasting engagement? In today’s workplace, many companies try to woo and retain top talent with attractive perks like free food, unlimited vacation, and even on-site massages. However, the core problem is that perks do not address the fundamental aspects of job satisfaction and organizational commitment. What should companies focus on instead to foster a genuinely engaged workforce? In today’s leadership spark, I talk about why perks are not a sustainable strategy and explore the deeper, more effective approach of focusing on employee experience.

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Ali Abdaal is a former doctor turned productivity expert after he started posting videos online about how to study for medical exams. Today his Youtube channel has around 5.5 million subscribers and people from around the world tune in to hear his productivity tips. Today Ali is going to share how to identify productivity bottlenecks and ways to solve them, why intrinsic motivators are more powerful than extrinsic ones, the importance of NICE goals, and how to make work more enjoyable so that you can stay productive.

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Most people want to get into a leadership role, yet few are actually able to do it. What’s the secret to success? I’ve interviewed and worked with thousands of leaders over the years and there 5 simple yet effective strategies that the world’s top leaders use to get ahead. In today’s leadership spark, I’ll break down what these strategies are including: taking initiative by tackling tough jobs, showing vulnerability to build trust, excelling at your current duties, shifting your focus on tasks to supporting your team, and being mindful of your self-image. Mastering these tips will help you stand out as a leader and move up in your career.

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Every leader aims to maximize their potential and that of their teams, but mastering the complexities of human psychology is a formidable challenge. Dr. Michael Gervais is considered by many to be the world’s #1 performance psychologist focused on unlocking potential during high-pressure environments. From working with three-time Olympic gold medalist Kerri Walsh and daredevil spaceman Felix Baumgartner who jumped from 120,000 feet, his techniques have proven effective across a spectrum of disciplines. In today’s episode we talk about why fearing others’ opinions can keep you from reaching your full potential, the dangers of tying your self-worth to performance metrics, and I’ll also share the things that make leaders feel most vulnerable at work and why.

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In today’s fast-paced work environment, the question of where to work from—home or office—can significantly impact your career trajectory. While remote work offers comfort and flexibility, spending time in the office could be your secret weapon for career advancement.

In this episode of Leadership Spark, let’s talk about why office presence is crucial for those aiming for leadership roles and substantial career growth.  Based on insights from my recent conversations with business leaders and polls I conducted on LinkedIn, we explore the differences between mere productivity and true innovation and how being physically present in the office can enhance your visibility, foster meaningful connections, and open up leadership opportunities.

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It’s one thing to talk about turning around a company, a team, or a person, but how do you actually do it? Oscar Munoz is the former CEO and Chairman of United Airlines and is responsible for one of the greatest turnarounds in airline history! In this episode he gets into the details and strategies he used to achieve success during his tenure.

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When Oscar Munoz took over as the CEO of United Airlines, the company was in complete chaos. There were issues with unions, the financials weren’t looking good, customer complaints were damaging the brand reputation, and the company had gone through 8 CEOs in 10 years! During his time as CEO he managed to turn things around, securing employee and customer loyalty and putting the airline back on track. In this episode we talk about what he did to make that turnaround  happen including: going on a company-wide listening tour, involving employees in the decision-making process and getting rid of leaders who didn’t align with company values. He’ll also share the terrifying story of his heart attack and how a flight attendant’s breakdown made him realize that things weren’t working.

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Believe it or not you can have TOO MUCH EMPATHY. I know, it sounds strange to think about but after listening to today’s podcast you’ll see why. Even though your empathy is well-intentioned, doing it excessively can blur personal and professional boundaries. This can only make tough decisions harder and lead to personal burnout. It begins by differentiating between empathy and sympathy and then dives into the dangers of over-empathizing. I’ll also tackle the solution: practicing empathetic concern without absorbing others’ emotions and distributing empathy across your team to create a healthier, more sustainable work culture.

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Every leader is trying to driving innovation inside of their organizations, but that’s easier said than done. Uri Levine is the co-founder of Waze, which sold to Google for $1.1 billion. He’s also the first board member and investor of Moovit (Waze but public transportation) which Intel acquired for $4 billion! It’s safe to say that Uri knows a thing or two about innovation and building great products and companies. In today’s episode we will explore why it took Waze 4 years to reach “good enough” product market fit, why it’s more important to fall in love with a problem instead of a solution, how to manage the impact of fear on corporate innovation, how to apply an entrepreneur mindset inside of your company, and why firing is so crucial to business success.

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You’ve heard of IBM, but did you know that it was once on the verge of bankruptcy? One man, a cookie salesman, was able to turn the company around and keep it from collapsing. In today’s leadership spark, we’ll explore the remarkable turnaround of IBM in the 1990s under the leadership of Lou Gerstner, Former CEO of IBM. Lou, an outsider with a background in consumer goods and financial services, took the helm and transformed the company. He restructured IBM, shifting its focus from hardware to services and software, and revitalized its corporate culture, steering it from near bankruptcy to becoming a global leader in technology services. This story is a powerful example of how visionary leadership and strategic decision-making can navigate a company through trying times and lead it to success.

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Do you feel like people don’t want to work anymore? In today’s episode Jason and I have a friendly spar on what’s going on with today’s workforce and if the our work ethic is in collective decline. We also explore how social media trends are shaping the workforce, the importance of focusing on career growth, and four phases of change that we all go through: panic, adaptation, accepting a new normal, and a reluctance to go back to the status quo. Jason is the Editor in Chief of Entrepreneur Magazine and author of “Build for Tomorrow: An Action Plan for Embracing Change, Adapting Fast, and Future-Proofing Your Career.”

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Have you ever wondered why good employees leave, even when they’re well-paid? It’s a puzzle many leaders face. In today’s leadership spark, we’ll dive into the three key factors that drive employees away, beyond salary: lack of growth opportunities, poor relationships with their leaders, and inadequate work-life integration. It’s important to address these issues within our organizations, and leaders should provide clear paths for growth, foster positive relationships with their teams, and establish guidelines for work-life balance. At the same time, it’s also the employees’ responsibility to seek growth opportunities and set boundaries for work-life integration.

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What’s the secret behind the communication strategies of successful leaders? Unlocking your ability to recognize different conversation styles, will leave you best equipped to face challenges ahead. Today I am joined by Charles Duhigg, a Pulitzer Prize-winning reporter and bestselling author of “The Power of Habit” and “Smarter Faster Better,” who dives into the intricate world of effective communication through his latest work, “Super Communicators: How to Unlock the Secret Language of Connection.” In this episode, Charles will reveal how leaders can become super communicators through understanding the different types of conversations—practical, emotional, and social—and the dynamic interplay between them. You will learn to navigate these conversational types with agility, enabling you to foster deeper connections, enhance your decision-making, and cultivate a culture of empathy and understanding within your teams.

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Are you struggling to build trust within your team? Trust is crucial for effective teamwork. In today’s leadership spark, I explore four key strategies to enhance trust, drawing insights from expert CEOs, researchers, and psychologists. I’ll explore the power of vulnerability in trust, sharing your own challenges, acknowledging emotions, and the importance of demonstrating competence.

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Why did Blockbuster really go bankrupt and what did Google have to do with it? Today I'm joined by James Keyes who is the visionary CEO behind three mega successful companies: 7-Eleven, Blockbuster, and Wild Oats. He's also the author of "Education Is Freedom: The Future Is In Your Hands."

Today we're exploring how Jim increased the shareholder value at 7-Eleven by 10x, the challenges of navigating Blockbuster through the 2008 financial crisis and the rise of streaming platforms, and why Jim's philosophy of "Change Equals Opportunity" has yielded so much success.

Discover the critical role of effective communication, how to genuinely engage with your team, and the secrets to cultivating a culture of relentless positivity and innovation. James Keyes lays bare the foundational pillars of leadership that not only build empires but also foster the growth of those who make them.

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Do you ever question your own abilities and feel like a fraud, despite your achievements? You're in the company of many, including top executives, who grapple with imposter syndrome. In today's leadership spark, we delve into four effective strategies to conquer this challenge: bolster your confidence by supporting actions with data and stories, use the syndrome as a motivator to enhance interpersonal skills, leverage the Dunning-Kruger effect to acknowledge your true capabilities, and engage in positive self-talk and self-compassion to reshape your internal dialogue. These techniques are pivotal in recognizing your worth and transforming impostor syndrome into a powerful tool for personal growth and empowerment.

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Is your leadership journey marked by ongoing growth and self-improvement? Embracing continuous learning signifies your path towards becoming an even more impactful leader than you were the day before. Today I am joined by Guy Kawasaki, the Chief Evangelist at Canva and former evangelist at Apple where he worked with Steve Jobs to market the Macintosh. He’s also the author of “Think Remarkable” where he reveals the three foundational pillars of successful leadership: Growth, Grit, and Grace. Discover how these concepts can revolutionize your leadership style, helping you to face challenges with resilience, pursue continuous self-improvement, and extend your success to elevate those around you. Leaders will gain practical strategies for anyone looking to make a lasting impact in their field.

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How do you make sure your voice stands out in any setting? Being a great communicator is a core leadership skill yet it’s also one that many people struggle with. In today’s episode I’m going to go over 8 strategies you can use to make sure that your message gets across regardless of who you are speaking with. I’ll go over everything from mastering the pace of your speech to engaging your audience with compelling stories. Whether you’re addressing a large audience or a small group, these strategies will help you speak confidently and persuasively and help you excel in your leadership career.

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Today’s episode is actually courtesy of the Stanford Graduate School of Business that just released a new podcast called If/Then. This is an episode from that program and it features professor Jonathan Levav exploring hybrid work vs in-person work and what approach generates the best ideas. Leaders will learn about the tradeoffs managers must consider when determining workplace modalities and what the best practices are for adapting processes and connections to a distributed environment. Tune in to learn strategies for maximizing innovation and engagement as you navigate the future of work.

Listen to more episodes of If/Then here: https://link.chtbl.com/cjXV4SRE?sid=GreatLeadership

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Overwhelmed by work stress and unsure how to tackle it? You’re not alone. This common challenge can lead to anxiety and panic attacks, with unchecked stress wreaking havoc on both our mental and physical health. It can diminish our productivity and overall happiness. Today’s leadership spark is here to help, offering 5 powerful strategies to fight back: meditation for mental clarity, healthy habits for physical strength, self-compassion for stress management, and hobbies for relaxation. Identifying whether stress stems from a temporary challenge or a toxic environment is crucial—and sometimes, the healthiest choice is to walk away. Let’s dive in and transform how we handle work stress.

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How can the strategic principles of chess be applied in a professional environment? By developing similar critical thinking skills, leaders will be prepared to address challenges with nuanced and anticipatory responses, strategizing five steps ahead in true chess fashion. Today I am joined by Danny Rensch, Chief Chess Officer of Chess.com and international chess master, as we explore how the game’s principles can be translated into effective business strategies. Listeners will gain tips on innovation, team building, and the importance of self-reflection, drawing parallels between mastering chess and excelling in leadership roles.

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Feeling stuck in your quest for career advancement despite your ambition and hard work? It’s a common challenge in today’s fast-paced workplace. Simply putting in extra hours and taking on more tasks often doesn’t lead to the desired recognition or progression. The key lies in adopting smart, strategic approaches. After having hundreds of conversations with CEOs, I’ve distilled powerful strategies that go beyond ordinary advice. These tested and proven methods are designed to make a tangible difference in your career trajectory. In today’s leadership spark, I’ll be sharing the guide to navigating the complexities of the modern workplace with confidence and achieving the success you’ve been striving for.

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Do you know how to handle toxic influences in your workplace? Conflict can oftentimes be resolved with compassion rather than defensiveness. Today I am joined by John Miles, best-selling author of “Passion Struck” and host of the Passion Struck Podcast. In this episode John will be sharing frameworks and strategies for cultivating purpose and potential in yourself and your teams through mindful shifts in mindsets and leadership approaches. You will learn how to harness purpose-driven living, applied to your career development. The model centers around four pillars - mindset shifts, behavior shifts, deliberate action, and intrinsic motivation.

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Leadership isn’t just about success; it’s about impact. Jack Welch’s financial-driven approach and Elon Musk’s struggles with interpersonal relations showcase the pitfalls of traditional leadership. Tom Peters, best-selling author Thinkers50 inductee into the hall of fame, argues for a shift towards nurturing growth and fostering a positive work culture. In this leadership spark, Tom talks about the difference between being remembered for what you did at work and who you were as a person.

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Failure is a powerful teacher, and nobody knows this better than Dr. Amy Edmondson, our guest in today’s discussion. A Harvard Professor and the author behind influential works like “The Fearless Organization” and “Right Kind of Wrong” Dr. Edmondson discusses how to create a culture that not only tolerates failure but learns from it. She outlines the critical distinctions between basic, complex, and intelligent failures, stressing that the real learning comes from the latter. This episode offers leaders a roadmap to build trust among their teams, encourage the sharing of missteps, and adopt a mindset of psychological safety and intelligent risk-taking.

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In a cancel culture world, how do you speak up and share what you’re thinking? Leaders are often scared to share their opinions, worried about losing their job, status, or credibility. In today’s leadership spark, Ray Dalio, founder of Bridgewater Associates, one of the world’s largest hedge funds, addresses these challenges. He talks about the importance of being true to yourself and making hard choices, even when it’s difficult. Ray shares his own story of starting from little and working his way up, showing that facing challenges is key to growing personally and professionally. Today’s episode is all about getting rid of the victimhood mentality and taking ownership over your own path.

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No matter the organization, friction is inevitable...but the key is knowing how to navigate and harness it for better leadership. In today’s discussion I sit down with Bob Sutton, Stanford professor, organizational psychologist and best selling author of books including “The No A$$hole Rule” and “The Friction Project” as he dives into the world of ‘friction-fixer’ leadership. Drawing from his extensive research, Sutton shares how to distinguish between beneficial and detrimental friction, explore the tools of ‘friction forensics,’ and implement strategies that can streamline processes, enhance performance, and reduce burnout. Join us for a captivating discussion that equips leaders with actionable tactics to conquer challenges and embrace positive change.

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In high-stakes environments like NASA, the margin for error is incredibly slim. Even minor mistakes can lead to substantial setbacks and costs, which is why Thomas Zurbuchen, NASA’s Former Science Mission Directorate Associate Administrator, emphasizes the critical need for precision and careful management in space exploration. In today’s leadership spark, I chat with Thomas to discuss how NASA approaches making critical decisions, having a culture of open communication, and learning from mistakes. These have all been vital elements of leadership during projects like the Hubble and James Webb Space Telescopes.

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This episode is sponsored by Workleap

Workleap Officevibe is a set of simple engagement, recognition and performance management tools. A game-changing product that enable businesses to team up HR leaders with their managers to instantly act on engagement insights, fuel meaningful peer recognition, and even drive continuous performance management. Visit Workleap.com/Officevibe to know more.

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Running a fully remote company while making sure you can deliver on short-term goals and long-term innovation is not an easy thing to do! In today’s discussion I sit down with Workleap Co-founder and CEO Simon De Baene who shares hard-earned lessons in leadership from 18 years of building a successful company. He dives into frameworks for maintaining innovation as the company grows, and the importance of delegating without losing control. Simon also offers a candid look at both his strengths and weaknesses as a leader. You will learn the value of authenticity and humility at the top, as well as how to improve at having difficult conversations around accountability.

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This episode is sponsored by Workleap

Workleap Officevibe is a set of simple engagement, recognition and performance management tools. A game-changing product that enable businesses to team up HR leaders with their managers to instantly act on engagement insights, fuel meaningful peer recognition, and even drive continuous performance management. Visit Workleap.com/Officevibe to know more.

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Have you ever felt like you don’t deserve to be where you are or that you aren’t good enough? Imposter syndrome is something that most people in the world will experience at some point in their lives and, believe it or not, many aspiring leaders often doubt their abilities and suitability for higher roles, especially when they come from backgrounds that don’t typically align with those positions. In today’s Leadership Spark, Chano Fernandez, Former Co-CEO at Workday, shares the importance of overcoming self-doubt and embracing opportunities, even when they seem out of reach. Chano also touches on leadership challenges, including the loneliness that can accompany senior executive roles, the significance of maintaining a positive attitude, and the value of connecting with employees through shared experiences. His story serves as a testament to overcoming self-doubt and reaching your maximum potential.

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Are you lucky or are you good? The smallest and seemingly most random decisions you make in your life can have a profound impact on your career success. Does this mean that we shouldn’t try to be the best at what we do? In today’s discussion I speak with Dr. Brian Klaas, a professor at the University of College London and best-selling author of “Fluke: Chance, Chaos, and Why Everything We Do Matters.” In this episode, Klaas offers counterintuitive advice for embracing uncertainty and experimentation over excessive optimism and control. You’ll learn how chaos theory impacts your life, if you can create your own luck, if change is driven by trends or leaders, and how meritocracy battles with luck for making the greatest impact in what you do.

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Imagine if you could feel calm and in control even during your most stressful moments at work. What if small shifts in how you process emotions allowed you to make better decisions and strengthen important relationships? NYT Best selling author and Psychologist Rick Hanson reveals how understanding your feelings through vulnerability is the overlooked key to resilience. Discover the science behind stress and anxiety, and learn why emotional awareness enhances well-being and performance under pressure.

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Is AI going to take your job? Yes! But is that really a bad thing and what does it mean for the future of work?

Sweetgreen is an American fast-casual food chain with more than 220 locations and 6,000 employees.

They are actively implementing technology in their restaurants to make the food, but are they losing people as a result? Jonathan Neman is the Co-Founder & CEO of Sweetgreen and in today’s episode we’re talking about balancing humanity with technology and people with profits. After today’s episode, you’ll walk away with strategies for thoughtfully integrating new technologies, prioritizing employee well-being and finding “win-win” solutions that benefit all parties.

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Before Netflix, Facebook or Google even existed, a small group of entrepreneurs took a huge risk launching what would become the first major internet service.  In today’s Leadership Spark, Steve Case, Co-Founder of AOL and CEO of Revolution LLC, shares his journey of what it took to get America Online off the ground before people even heard of the Internet. While most people would think investing in internet companies in the 80’s was CRAZY RISKY, Steve had a vision that this new technology could change the world if they could just get it into people’s hands. In this interview, he shares never-before-told stories of the challenges they faced connecting users at dial-up speeds and convincing skeptical investors to back their idea. Steve also touches on how Revolution now does its part in funding and investing in companies of the future.

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Do you practice having gratitude everyday? Positivity can powerfully alter your ability to connect with your team and slingshot your leadership to new bounds of resilience and success. In this episode, we’re joined by Jon Gordon 15x best-selling author, most popularly known for “The Power of Positive Leadership” with over 1,700 reviews on Amazon. Learn how to unite your organization in the face of adversity, build a strong company culture, and develop a connected and committed team. Tune into today’s episode to better establish positivity in your leadership approach and learn to view every challenge as an opportunity to grow.

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There’s a difference between getting feedback vs getting CANDID feedback, and that’s what leaders need more of. Not only that, but leaders need to make sure that ALL employees are able to provide that feedback and to challenge their leaders. This creates a culture where every voice, from every background, is not just heard but valued. In today’s leadership spark, I talk with Peyman Kargar, the Global Chairman and CEO of INFINITI. He shares valuable insights on leadership that inspires and motivates employees. We explore his commitment to open communication, regularly seeking feedback from his team helps him make informed decisions and respect their expertise. He also stresses the importance of personal hobbies in maintaining work-life balance.

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Is working in the office dead? With the rise of remote work it appears that home offices becoming the new corporate hubs. But what does the data actually say? Dr. Nicholas Bloom from Stanford University has been studying the work from home trend from over 20 years and he has hard data that shows what has been going on and why. In today’s episode we are tackling the big questions around the rise of WFH: How does it affect productivity and innovation? What does it mean for the balance of power in organizations? Is in office work really dead? What does the future of working from home look like? What are the pros and cons of working from home? What are some of the top companies actually doing? Get ready for an in-depth discussion on the future of work. The bonus episode with Dr. Bloom will explore some practical tips and strategies for leading a hybrid workforce effectively.

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Are 360 reviews effective? If you’re skeptical, then you won’t want to miss this story from Frank Blake, the former CEO of The Home Depot. We’ll explore leadership lessons he learned, his approach to feedback, and his unconventional rise to CEO. Blake shared compelling tales, such as how he unexpectedly took the reins of one of the largest companies in the world after a last-minute call from the board. We also get his take on learning from the intense Jack Welch at GE early in his career. But it's Blake's strong opinions on 360 reviews that provide truly valuable insight. Frank Blake says they are complete waste of time, do you agree?

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What’s more important for leadership, emotional intelligence or IQ? The right use of EQ can revolutionize your approach to decision-making, relationship building, leadership, and communication. In this episode, I am joined by Dr. Travis Bradberry, best-selling author of "Emotional Intelligence. 2.0," as he reveals how emotional intelligence can be consciously developed and refined. We’ll explore why so many leaders struggle with EQ, what EQ is and why it’s important, and the four core EQ skills. You won't want to miss this episode!

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Should you really be hiring for “culture fit?” It turns out that doing this could actually keep you from finding your best people! My guest on today’s show explains why that’s the case and what leaders should really be looking for. On this Leadership Spark, I sit down with former Navy SEAL Mike Sarraille to get his perspective on attracting top performers. We discuss why solely assessing culture fit can cause you to miss great candidates, the importance of regularly reviewing your talent pool, tactical advice on hiring for qualities that can’t be taught, and the nine key characteristics that special operations look for in high performers. We also cover the importance of vulnerability in leadership and why asking for help shows strength, not weakness.

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Is leadership like a game of chess? Imagine navigating the complex world of leadership with the precision and foresight of a chess grandmaster. In this episode, we’re joined by Michael Watkins, author of ‘The Six Disciplines of Strategic Thinking,’ who draws parallels between the two realms. Learn how to sharpen your pattern recognition skills, boost mental agility, and develop visionary thinking to guide your team effectively. Tune into today’s episode to better understand the 6 disciplines of strategic thinking, refine your decision-making skills and better prepare to lead future-ready teams.

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Look around you right now. Every piece of technology is powered by a microchip, but what happens if we lost access to those chips? Chris Miller, an expert in international history and “Chip War” author, joins us to discuss the strategic significance of semiconductor technology in shaping your world. Miller reveals how this critical yet often underestimated technology influences global economics, power structures, and policy-making. For leaders eager to leverage technology for their success, Chris underscores the importance of understanding semiconductor technology for effective, forward-thinking leadership, while equipping yourself with the knowledge to lead confidently in a tech-centric world and shape future trends.

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Today, we seem to be living and working in a perpetual state of crisis which is a huge challenge for leaders. How should leaders lead during times of crisis and chaos? In today’s fast-changing world, the way leaders guide their teams is more important than ever. Lorenzo Simonelli is the CEO of Baker Hughes, a 55,000 person energy company with offices in 120 counties. In today’s spark Lorenzo shares his insights and strategies for making tough decisions during crises like the 2008 financial downturn and the pandemic, underscoring the need for transparency and decisiveness, and focusing on agility and adaptability. He highlights his approach to managing uncertainty and how his leadership style evolved from micromanagement to fostering team development and delegation, with an emphasis on listening and vulnerability.

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Why do so many people struggle to reach their full potential? Hal Elrod, the best-selling author of ‘The Miracle Morning,’ unveils the secrets to leading with a positive mindset in the face of adversity. Drawing from his own remarkable experiences of overcoming life-threatening challenges, Hal inspires you as a leader to stay committed to your goals while remaining empathetic and accountable. He provides you with essential strategies to effectively handle challenging scenarios and leaders, while emphasizing the importance of a morning routine in fostering growth and success as a leader.

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How are you cultivating resilience within yourself and your team, especially in times of uncertainty and change? In a world where life can throw unexpected challenges our way, being adaptable and making thoughtful life decisions are like essential tools in our toolkit. In my chat with Ania Smith, the CEO of TaskRabbit, she shows us how these tools can help us create a remarkable path in our personal and professional lives. Her story, growing up as an immigrant, valuing education, and finding her passion in platforms like TaskRabbit, teaches us the importance of being open to new opportunities and actively pursuing what we’re good at and what we love. This story highlights how adaptability and making smart choices can transform our lives and offers valuable lessons for anyone looking to navigate life’s twists and turns.

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What separates good leaders from great ones? Jim Barr is the CEO of Bowflex Inc. and in today’s podcast he shares the importance of choosing the right mentors and teams over brand names and salaries, offering a new perspective on career advancement. Jim also shares the importance of adapting to consumer expectations and business trends to focus on long-term growth. This includes investing in digital transformation and dealing with potential headwinds that might come your way. Don't miss out on learning about the importance of nurturing relationships, embracing learning opportunities, and the transformative power of effective teamwork in today's episode.

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People are turning down leadership roles, how come and are you one of them? In today’s Leadership Spark, I chat with Scott DeRue, the former Dean of the Stephen M. Ross School of Business at the University of Michigan and current President of Equinox Fitness. We’re diving into Scott’s research, digging into the real-world challenges that CEOs are facing these days. It turns out that almost 40% to 50% of capable leaders are holding back because they’re wary of the risks that come with leadership. However, our discussion isn’t just about identifying these problems – we’re also exploring solutions. Scott and I tackle why capable individuals might be hesitating to step into leadership roles, share advice on talent retention for leaders, discuss how to spot leadership potential, and highlight key skills and mindsets crucial for emerging leaders. Plus, we’re shedding light on common leadership pitfalls. It’s a conversation you won’t want to miss!

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Do people still want to work hard? John Peyton is the CEO of Dine Brands, which is the parent company behind IHOP, Applebee’s, & Fuzzy’s Taco Shop which collectively has over 100,000 team members across a variety of generations. Each generation has their own way of working and their own expectations of what work should be like. How can we find common ground in the workplace and do different generations work more or harder than others? John shares his insights on how to lead a multi-generational workforce successfully.

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What kind of a leader are you? There are 8 types of leaders and each one makes decisions and impacts their organization in a different way. Understanding these archetypes helps us create more effective teams and make better decisions. Today’s discussion is with Manfred Kets de Vries, Distinguished Clinical Professor of Leadership Development and Organizational Change at INSEAD. In our conversation, Manfred, talks about how his early life during the Second World War in Holland led him to study leadership and how people behave in organizations. He uses ideas from both economics and psychiatry to explore different leadership styles and explain why it’s important for leaders to focus on their people.

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Are you a geek? A curious person, one who's not afraid to tackle hard problems and embrace unconventional solutions? Geeks in business have created a new culture based around four norms: science, ownership, speed, and openness. Today I sit down with Principal Research Scientist at the MIT Sloan School of Management, Andrew McAffee, who defines what it means to lead with a geek mindset and the unconventional approach it takes towards success. By following Andrew’s ‘Geek Way’ you will find yourself equipped with a willingness to be unconventional in order to push the boundaries towards success!

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Do you ever struggle with shutting down and setting professional boundaries?

Greg McKeown is the New York Times Bestselling Author of Effortless and Essentialism. In today’s spark he challenges the culture of overwork and advocates for a balanced approach to achieving goals. Greg emphasizes the importance of transforming work and relaxation into enjoyable rituals, rather than chores, to prevent burnout.

He also discusses the necessity of setting boundaries, such as a "done for the day" list and a fixed end to the workday, to maintain a healthy work-life balance, especially in a remote working environment.

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Do you struggle with imposter syndrome? Understand why you belong where you are, simply because YOU are there. Today we hear from Shark Tank Judge & CEO, Matt Higgins, who shares how to overcome the effects of imposter syndrome & how to harness your anxiety as motivation. Follow Matt’s research-backed strategies to demonstrate growth in your leadership by dropping the victim mentality, changing the perspective on your anxiety, and ditching self-doubt in the workplace!

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True corporate responsibility has always been about more than words. According to Horst Schulze, Former CEO of The Ritz-Carlton Hotel Company, leadership is all about connection, purpose, and clarity. In our latest discussion with Horst, we delved into his journey in the hotel industry, from a 14-year-old busboy to a pivotal figure at Ritz Carlton. He reflects on the industry's evolution, transitioning from intuition-driven decisions to a structured approach. 

Hosrt critiques the modern overdependence on technology in hiring, suggesting it often overlooks the best candidates. Emphasizing leadership over mere management, he underscores the need for genuine human connection, purpose, and clear communication in businesses. He touches on corporate social responsibility, noting that while it's more vocalized today, its essence isn't new. Our conversation highlights the scarcity of true leaders in today's corporate landscape.

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Why is it so crucial for you to think like an OWNER if you want to see career success? It’s easy to point out problems but very few people are actually able to develop solutions and that’s what we need more of in the business world. In today’s discussion I sit down with Liz Etling, Forbes’ Richest Self-Made Woman to unpack what having an owner mindset is all about and how to develop it. We’ll explore how you as an employee can create the most impact, how to focus on innovation, the difference between skills and attitude, and how to disagree in the right way.

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Skills get you in the door, but 'unspoken rules' help you climb the ladder. I had an awesome chat with Gorick Ng, Author of "The Unspoken Rules,” about this concept. In our conversation, Gorick shared his story from helping his mom after she lost her job to going to Harvard. He emphasized the importance of understanding the "unspoken rules" in the corporate world, which aren't taught in school but are crucial for success. These rules revolve around three main pillars: competence, commitment, and compatibility.

These rules are about being good at your job, showing you're dedicated, and fitting in with your team. Gorick mentioned that it's not just about doing your job but also showing you can do more. While competence and skills are essential, understanding and navigating the unspoken rules of the corporate world can play a significant role in one's career trajectory.

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Most mentor and mentee relationships fail! Not because of bad intentions but because the wrong questions are being asked. Amy Salcido is the president of Kyndryl US, one of the world's leading IT infrastructure service providers with over 90,000 employees. During the course of her career she has mentored countered team members and has also experienced good and bad mentorship as she was ascending the ranks of her career. In today's episode Amy shares the most important questions that both mentees and mentors can ask in order to create an impactful relationship for both parties. 

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In today's episode, we have the privilege of speaking with Artie Starrs, the CEO of Topgolf, a global sports entertainment company with 22,000 employees, known for its innovative golf driving ranges. Topgolf made waves in 2022, achieving $4 billion in sales and consistent annual growth.

Artie's leadership style centers on authenticity, striking a balance between being genuine and considering your audience's boundaries. Tune in to learn how to avoid oversharing or self-indulgence when it comes to vulnerability in leadership. Artie also shares his approach to addressing mistakes, navigating discomfort and vulnerability when relating to others' experiences, and handling challenges arising from a lack of shared experiences in leadership. Don't miss out on this episode!

Artie Starrs is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability. Grab your copy now: ⁠https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/⁠

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Ever wonder how self-aware leaders lead an organization to success? This might just be what you’re missing in your leadership journey. In my chat with Cameron Herald, Founder of the COO Alliance, we delved into the paramount importance of self-awareness and introspection in both our personal and professional lives. We tackled the role of innovative companies like Kindle in shaping the future of work and emphasized the value of tools like "mind maps" for planning and visualization. 

For individuals, allocating time for self-reflection is crucial, with even small changes, like watching less TV, making a significant difference. According to Cameron, effective leadership is characterized by a commitment to nurturing team skills and confidence, while avoiding pitfalls like silos and politics. The best leaders prioritize the broader organizational goals over departmental interests. They understand that true professional fulfillment and effective leadership arise from aligning personal values with the right work environment and emphasizing collective achievements over individual ambitions.

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This episode is sponsored by ⁠Kyndryl⁠. Kyndryl makes the future of work possible by designing, building and managing systems that the world depends on. Make sure to check them out at ⁠Kyndryl.com.⁠

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In today's episode, I chat with Panera Bread's founder, Ron Shaich, about his 36-year leadership journey. From starting as a small cookie store in Boston to becoming a top fast-casual chain with over 120,000 employees, Shaich delves into how he approached those tough choices along the way. Prioritizing core values over just data, our discussion uncovers the importance of resilience and perseverance in leadership.

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This episode is sponsored by ⁠⁠Kyndryl⁠⁠. Kyndryl makes the future of work possible by designing, building and managing systems that the world depends on. Make sure to check them out at ⁠⁠Kyndryl.com⁠⁠.

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In today's episode, I spoke with Jerry Norcia, Chairman and CEO of DTE Energy, a company with over 10,000 employees.

We had an in-depth discussion of times he felt vulnerable, how he approaches vulnerability with his team, and the impact vulnerability has had on his leadership journey. Norcia believes vulnerability involves authenticity, openness and building trust and respect. He aims to treat everyone equally and share more personal stories over time and he stressed the importance of accountability, integrity, empathy and confidence in leadership. Norcia also discussed the value of admitting when you don't have the answers and listening more as a leader.

Overall, Norcia shared thoughtful perspectives on utilizing vulnerability to create inclusive decision-making, energize teams and build loyalty.

Jerry Norcia is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability. Grab your copy now: ⁠https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/⁠

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In today’s leadership spark, I chat with Colin Bryar, Co-founder of Working Backwards. We talked about the impact of focused leadership and team management, particularly in the realm of product development and problem-solving within a company. Colin highlights Amazon's "single-threaded leaders/teams" concept, which prioritizes undivided attention to a single project or problem by a leader or team, enhancing the quality and innovation of solutions developed. 

Colin also details the "bar raiser process" in hiring, ensuring candidates align with Amazon’s leadership principles through a thorough, unbiased review by a panel of interviewers. While high performers at Amazon are strategically placed on significant opportunities and may experience expedited promotions, the company maintains a balanced approach to traditional practices like annual reviews, willing to innovate while retaining effective, established methods.

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In today's episode, Michael Bungay Stanier, best-selling author of the Coaching Habit, reveals the 5 must-ask questions for having successful keystone conversations and building great relationships. This will allow you to unlock hidden potential in yourself and those around you.

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This episode is sponsored by ⁠⁠Kyndryl⁠⁠. Kyndryl makes the future of work possible by designing, building and managing systems that the world depends on. Make sure to check them out at ⁠⁠Kyndryl.com⁠⁠.

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True leadership is not about showing strength, but embracing vulnerability.

George Oliver, Chairman and CEO of Johnson Controls, believes that being a good leader is all about being genuine and open.

It's important to treat everyone fairly and share personal stories to connect with the team. 

George recalls about the times he felt unsure, especially during COVID. But he feels that being honest and admitting when you don't know something is a strength, not a weakness. 

Real leadership is about being responsible, truthful, and understanding towards others. 

For George, a great leader is one who listens, is honest about their feelings, and always tries to do right by their team.

George Oliver leads a company with over 100,000 employees. 

He's one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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In today’s leadership spark, I chat with Kevin Murphy, CEO of Ferguson Enterprises. Kevin emphasizes a leadership style rooted in empathy, collective effort, and a commitment to developing others within the organization. He values transparent communication, sharing company data with all team members, and believes in earning loyalty daily while also addressing underperformance. 

Kevin also highlights the importance of challenging the status quo, even in successful organizations. He shares insights from his journey of transitioning from a family business to leading a major company, underscoring the significance of mentorship and continuous learning in leadership development.

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This episode is sponsored by Kyndryl. Kyndryl makes the future of work possible by designing, building and managing systems that the world depends on. Make sure to check them out at Kyndryl.com.

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In today's episode, I sit down with the esteemed psychotherapist and writer, Amy Morin, to discuss the motivation behind her acclaimed book, "13 Things Mentally Strong People Don't Do". As we explore these 13 points, Amy sheds light on a leader's role in accessing their mental strength and the symbiotic connection of emotional balance in the workplace. Together, we unpack pivotal insights from her work, underscoring that true mental strength stems from genuine self-awareness and growth, not merely toughness.

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This episode is sponsored by ⁠⁠Kyndryl⁠⁠. Kyndryl makes the future of work possible by designing, building and managing systems that the world depends on. Make sure to check them out at ⁠⁠Kyndryl.com⁠⁠.

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Join us for an insightful episode featuring John Williams, the CEO and President of Domtar, a $3.8 billion pulp and paper giant with 6,500 employees. John shares his leadership journey and the transformative power of vulnerability at the workplace.

Discover how authenticity, self-awareness, empathy, and openness shape John's leadership style. He highlights the significance of trusted advisors, tailored communication, and professional boundaries. John also emphasizes the role of competence in building confidence and the need for a culture where every employee feels valued.

With over 40 years of leadership experience, John's stories and insights offer a unique perspective on leading with vulnerability. Tune in to gain valuable wisdom from a seasoned CEO who understands the importance of authenticity and openness in corporate leadership.

John Williams is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability. Grab your copy now⁠: ⁠https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/⁠⁠

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In today’s leadership spark, I chat with Alan Murray, CEO of Fortune Media. Alan and I delve into the evolution of business and leadership. According to him, nowadays, businesses value ideas and people more than just physical stuff, like buildings and machines. He noticed that some people seem not to want to work as much, but he believes many are still hardworking and dedicated. 

Alan thinks being a good leader today means inspiring and motivating people and showing realness and understanding, pointing out how the late Arne Sorenson of Marriott led by example during tough times. Throughout our conversation, we’ve highlighted the significant generational shifts and the increasing importance of adaptability and a people-centric approach in leadership.

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This episode is sponsored by Kyndryl. Kyndryl makes the future of work possible by designing, building and managing systems that the world depends on. Make sure to check them out at Kyndryl.com.

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Today I take you behind the scenes to share some of the key concepts and ideas from my brand new book, “Leading With Vulnerability,” which is out today! Vulnerability at work can hurt you far more than it can help you and in today’s podcast I’ll explain why that’s the case and what you can do about it. The key is not to use vulnerability on its own but to combine vulnerability with leadership, what I call, The Vulnerable Leader Equation. Tune in to learn more or head to ⁠LeadWithVulnerability.com⁠ to grab a copy of my brand new book.

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In today's episode, I spoke with Matt Abrahams, a lecturer at Stanford's Graduate School of Business and author of the new book Think Fast, Talk Smart: Communication Techniques. We discussed strategies and mindsets for improving spontaneous speaking and becoming a better communicator. Matt shared insights from his extensive research and experience coaching business leaders on critical skills like managing anxiety, listening intently, structuring responses, and focusing your message.

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This episode is sponsored by ⁠⁠Kyndryl⁠⁠. Kyndryl makes the future of work possible by designing, building and managing systems that the world depends on. Make sure to check them out at ⁠⁠Kyndryl.com⁠⁠.

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In today’s leadership spark, I chat with Jacques van den Broek, the former CEO of Randstad, about fostering a work culture that encourages innovation and risk-taking. Jacques notes that employees often hold back due to unfounded fears. But he emphasizes the need for leaders to encourage employees to speak up and take initiative, even if it goes against the grain. 

Jacques believes that employer-earned loyalty is vital, especially with the rise of remote work. Jacques also advises employees to think about their long-term career goals, stating that if your employer is not supportive of your growth and openness, perhaps you're working for the wrong company. He urges employees to take responsibility for remaining attractive in the job market and not to stay stuck in unfulfilling roles.

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In today’s leadership spark, Jacques van den Broek, former CEO of Randstad, and I delve into the pillars of modern leadership: optimism, vulnerability, authenticity, and risk-taking. Jacques highlights the transformative power of optimistic thinking, especially during challenging times like the COVID-19 pandemic. He also emphasizes the significance of vulnerability in fostering open, honest work environments.

Jacques candidly discusses his mistakes, including a failed $150 million business venture, to underscore the importance of resilience and learning from setbacks. He advises leaders to embrace transparency in both their successes and failures and encourages a culture of courage where teams feel empowered to innovate without waiting for permission. This impactful conversation offers you the mindset and strategies needed to be an effective, relatable leader in today's rapidly evolving workforce.

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In today’s leadership spark, I chat with Jacques van den Broek, former CEO of Randstad, about the various facets of modern leadership and workforce trends. Jacques outlines his rise from trainee to CEO and shares his hands-on, data-focused leadership style. We also discussed the shift from a client-centered to talent-centered job market and Jacques introduced "tech and touch," a strategy for long-term talent engagement. 

Jacques highlights the importance of individual career responsibility, contrasting it with a survey revealing that only 25% feel responsible for their own career growth. Moreover, our conversation touched on the "great resignation," which Jacques had anticipated, and explored automation's impact, particularly on white-collar jobs. Jacques advises leaders to communicate openly about job security to benefit both employees and the company.

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In today's episode, I speak with David Rogier, the mastermind behind MasterClass. Drawing inspiration from his grandmother's resilient journey as a Jewish refugee in NYC, David embarked on a mission: democratizing access to world-class experts. From securing heavyweights like Serena Williams to James Patterson, he shares the nuanced strategy and the importance of selective mentorship. We also touch upon the meticulous approach to prototyping at MasterClass, ensuring each course resonates with learners. Beyond the mechanics, David emphasizes the role of empathy in shaping the platform, striving for genuine connections in a digital age.

Join us for an insightful exploration into the ethos and evolution of MasterClass.

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In today’s leadership spark, I spoke with bestselling author and Stanford Graduate School of Business professor, Chip Heath, about the power of numbers in instigating change. The conversation revolves around the importance of providing comparative context to data for clearer understanding, rather than presenting standalone figures. 

Chip emphasizes the pivotal role emotion plays in data interpretation. For immediate practical application, Chip suggests starting with the simplification and contextualization of a single data point in presentations. He illustrates this with the striking revenue comparison between the video game industry and Hollywood. The core takeaway is the ability of relatable and emotionally resonant numbers to drive change and inspire action.

Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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In today’s leadership spark, I chat with bestselling author and Stanford Graduate School of Business professor, Chip Heath, about the challenges and nuances of communicating with numbers and data. Chip underscores the difficulty people often face with fractions and percentages, as seen with A&W's marketing misstep against McDonald's. 

Chip also mentions the "curse of knowledge", where expertise can cloud one's understanding of a novice's perspective. Throughout our conversation, we delved into the significance of making data relatable and meaningful. By converting abstract numbers into tangible concepts, like likening the number of preventable sepsis deaths to annual cancer diagnoses, data becomes not only more understandable but also emotionally resonant, effectively engaging and motivating audiences

Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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In today’s leadership spark, I speak with Chip Heath, Professor at Stanford University and New York Times Best Selling Author. Chip discusses his motivations behind his latest book, "Making Numbers Count: The Art and Science of Communicating Numbers." 

He emphasizes the challenge most people face in understanding and communicating numbers effectively, as our brains naturally struggle with large numbers. By comparing unfamiliar figures to relatable concepts, people can better grasp and remember data. This skill of translating numbers into digestible information is crucial for both personal and professional decision-making and change initiatives.

Chip Heath is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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In today's episode, Nick Goldberg, Founder and CEO of EZRAx, shares unconventional leadership wisdom for uncertain times. We discuss the critical skill of resilience, regulating emotions, and practicing self-awareness. Goldberg provides insights on adapting to constant change, learning from failures, and prioritizing a thriving culture.

Tune in to this episode to unlock the unconventional leadership insights that will empower you to lead effectively in uncertain times.

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This episode of Great Leadership is sponsored by EZRAx, the digital-age executive coaching platform. As an HR leader, elevate your executives with EZRAx’s science-backed coaching, provided by experienced and accredited coaches. Enhance your leadership with real-time, impactful support from EZRAx, available anytime, anywhere. Discover the potential at helloezra.com.

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In today's episode, I speak with Lara Abrash, Chair of the Board at Deloitte US. Lara, who's at the helm of this powerhouse, doesn't just focus on the nuts and bolts of the business; she's deeply involved in shaping its culture, innovation, and growth. She opens up about the unexpected strength she finds in vulnerability, suggesting that it's not just a personal trait but a game-changer in the world of leadership. For Lara, the trifecta of effective leadership boils down to vulnerability, empathy, and compassion. These aren't just buzzwords for her; they're values she lives by.

As we chat further, Lara gives us a peek into the trends that have her excited and the shifts she's noticing in the business landscape. The conversation takes a personal turn as she reflects on the rollercoaster that was the COVID-19 pandemic, sharing the lessons it taught her and how it reshaped her perspective as a leader. And if there's one topic that truly ignites Lara's passion, it's diversity and inclusion. For her, it's more than just a corporate buzz phrase; it's a deeply personal mission. She emphasizes its significance, not just in boardrooms but in everyday interactions, painting a picture of the kind of inclusive world she's striving to create.

Lara Abrash is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠⁠⁠Check it out here and pre-order your copy now⁠: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/⁠

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In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, and I delve into topics ranging from personal and professional mistakes to the importance of gaining global perspectives. Recounting past errors like sending confidential emails to the wrong person and IT mishaps, Glenn emphasizes transparency, urging individuals to accept and rectify mistakes rather than hide them.

Glenn advocates for understanding global cultures, especially in leadership positions, and stresses that ensuring a broad perspective is crucial. Moreover, Glenn believes in the blend of hard work and luck for success and stresses being ready for opportunities. On personal fears, Glenn's major concerns center on health and family well-being. As our conversation concludes, we reflect on the need to maintain perspective, considering the challenges faced by previous generations.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/

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In today’s leadership spark, Glenn Fogel, President and CEO of Booking Holdings, reflects on the inevitability of facing challenges in life and the importance of maintaining discipline and hard work to overcome them. Drawing from personal experiences, including his early years at university, he emphasizes the value of time management, particularly reducing unnecessary social media use. 

Despite not considering himself as the smartest, he credits his success to his endurance and disciplined work ethic, which have been his pillars of strength throughout his career. Glenn illustrates his daily routine, highlighting a strict regimen that includes early morning workouts and a balanced time allocation for work and family.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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In today’s leadership spark, I chat with Glenn Fogel, President and CEO of Booking Holdings. He shares his journey from IT to leading a company that includes brands like Kayak and Priceline. Discussing the challenges posed by the pandemic, he also talks about the emotional toll of laying off a significant part of their workforce and how crucial it is to handle such decisions with empathy. 

Glenn further highlights the change in layoff processes over the years and stresses the importance of adaptable leadership, learning from both positive and negative experiences. He also dives into the challenges of risk management for companies, highlighting that while companies can anticipate many adverse scenarios, it's not always feasible to prepare for every possible negative outcome. Leadership involves making tough decisions by weighing risks against benefits.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/ 

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In today's episode, we speak with David Gelles, a business journalist and author of the new book "The Man Who Broke Capitalism." Gelles examines how former GE CEO Jack Welch fundamentally altered capitalism with his ruthless focus on short-term profits over people. We discuss the lasting influence Welch had on business education and management philosophies. Gelles shares examples of alternative leadership models that balance profit and purpose, caring for employees and communities. He advises listeners to question assumptions and lead with more empathy. Though brilliantly effective, Welch's "shareholders over stakeholders" approach set a destructive precedent that still permeates business. Gelles hopes to inspire more conscious capitalism that serves society.

This thought-provoking episode examines the complicated legacy of Jack Welch and the profit-first approach that has permeated leadership.

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Today's episode is with Mark Hoplamazian, the CEO of Hyatt Hotels Corporation. Today's conversation revolved around the impact of the pandemic on the hospitality industry, the strategies adopted by Hyatt to navigate through these challenging times, and the future of the industry. Mark emphasized the importance of adaptability and resilience, highlighting how Hyatt has leveraged technology to enhance customer experience and ensure safety. He also touched upon the company's commitment to diversity and inclusion, and how it has been instrumental in fostering a positive work culture.

We also discuss the role of sustainability in the hospitality sector. Mark shared his vision of a more sustainable and responsible industry, underlining Hyatt's initiatives towards reducing carbon footprint and promoting sustainable practices. Mark also touches on the importance of mental health and well-being, both for employees and guests. Today's conversation with Mark gives insight into the workings of the hospitality industry, the challenges it faces, and the opportunities that lie ahead. It's a must-listen for anyone interested in understanding the dynamics of the industry and learning from the experiences of a seasoned leader.

Mark Hoplamazian is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠⁠⁠Check it out here and pre-order your copy now⁠.⁠

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In today’s leadership spark, Professor Sydney Finkelstein of Tuck School at Dartmouth, delves deep into the intricacies of modern leadership. Sydney highlights the need for innovation in talent management, pointing out HR's slower evolution compared to other business functions. He describes 'Super Bosses' as leaders who actively engage with their teams, foster both collaboration and competition, and recognize the value of employee growth beyond just retention. 

The conversation pivots to actionable advice, suggesting questions potential hires might ask to identify super bosses, such as inquiring about their vision, delegation habits, and relationships with former employees. Finkelstein also discusses millennials' unique workplace needs, suggesting that the super boss approach can enhance engagement by making work more meaningful for all. The goal is a workplace where employees are more fulfilled and leaders inspire greater achievements.

Sydney Finkelstein is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠.

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In today’s leadership spark, I chat with Professor Sydney Finkelstein of Tuck School at Dartmouth. We discuss the "super bosses," leaders who deeply mentor their team and value direct communication. These leaders might be tough, but they genuinely care about the professional growth of their team.

Moreover, the concept of being a super boss isn't confined to large corporations but can be seen in small startups, freelancers, and even in educational settings. Sydney notes that anyone can be a super boss. Blending good management with real care for the team's growth are key. These leadership qualities are teachable and aren't tied to age or rank.

Sydney Finkelstein is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠.

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In today’s leadership spark, I chat with Professor Sydney Finkelstein of Tuck School at Dartmouth, and he delves into the characteristics and types of "super bosses" that he studied for his book. Sydney identifies 18 notable super bosses, and‌ not all super bosses are easy to work with. Some can be quite challenging.

Finkelstein categorizes the super bosses into three types: "glorious bastards" driven by winning, "nurturers" focused on mentoring, and "iconoclasts" who are inherently creative. While different in their motivations, they all have the same endgame: nurturing others to greatness. Sydney clarifies that not every successful executive is a super boss; his research focused on those who not only achieved success but also elevated those around them.

Sydney Finkelstein is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠.

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In today's episode, I spoke with Charles Conn, CEO of Monograph Capital and board chair of Patagonia, about his new book "The Imperfectionist: Strategic Mindsets for Uncertain Times." Conn discusses how the traditional approaches to long-term corporate strategy no longer work in today's rapidly changing world. He advocates for more dynamic, experimental problem-solving focused on learning and reversibility.

Charles outlines 6 key mindsets leaders need to embrace: curiosity, dragonfly perspective, seeking current behaviors vs just data, collective wisdom, imperfectionism, and “show and tell” storytelling.

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In today’s leadership spark, Navi Radjou, Best-Selling Author and Inspirational Keynote Speaker, talks about leadership principles from his book. We delve into the importance of acting authentically and the struggle leaders often face in balancing their work and personal personas. We also explore the integration of emotions, logic, and intuition in decision-making and the need for emotional connection alongside rationality. 

Moreover, we also tackle the principle of leading from any position, highlighting the shift from traditional hierarchical leadership models to more adaptable and inclusive approaches. Navi explains the concept of flexible fortitude, knowing when to persist and when to adapt, and the value of enlightened self-interest. These principles collectively shape the evolving role of effective leadership.

Navi Radjou is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠.

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In today’s leadership spark, Navi Radjou, Best-Selling Author and Inspirational Keynote Speaker, delves into the concept of flexible leadership and its relevance in today's dynamic world. Navi discusses the principles of innovation and how they can be applied to leadership. 

He emphasizes the importance of thinking and acting flexibly, particularly in the face of challenges. The conversation also covers the significance of simplicity in product design, the need to include marginalized communities in business strategies, and the role of intuition in decision-making.

Navi Radjou is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now⁠.

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In today’s leadership spark, I chat with Navi Radjou, Best-Selling Author and Inspirational Keynote Speaker. We talk about the value of innovation, and being resourceful and creative in business. He points out that young folks are keen to work for companies that care about the planet and society.

Navi also introduces the idea of "Jugaad Innovation", which is all about making the most of what you have. But he says there's a balance: challenge your team, but don't overload them. Navi also explains how balanced constraints can drive innovation.

Navi Radjou is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. Check it out here and pre-order your copy now.

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Today’s episode is with Thibaut Meurisse. Known for his best-selling book "Master Your Emotions: A Practical Guide to Overcome Negativity and Better Manage Your Feelings," Meurisse has made a significant impact on many lives. With nearly 10,000 reviews on Amazon, his book has resonated with a vast audience, demonstrating the universal need for emotional intelligence and management.

In our discussion, we discuss the realm of emotions and their impact on our daily lives. We explore Thibaut's journey as a writer and entrepreneur, his struggles with managing emotions, and his strategies for maintaining positivity and optimism.

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In today’s leadership spark, John Bacon, bestselling author of "Let Them Lead," discusses leadership principles and insights from John's book "Let Them Lead." Recounting his experience as a coach for the River Rats, John emphasizes the importance of finding the right roles for team members based on their behaviors and strengths. He highlights how crucial setting meaningful goals collaboratively with the team is, allowing them to take ownership. 

John also emphasizes the importance of genuine human connection as a leader, stating that caring about team members is the key, rather than using fear or faking connection. He shares examples from his coaching experience and stresses that leaders should care enough to guide their team members toward achieving their goals while maintaining high standards.

John Bacon is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. Check it out here and pre-order your copy now.

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In this leadership spark, John Bacon, bestselling author of "Let Them Lead," shares his coaching experience with the struggling high school hockey team called the River Rats. He talks about the team's challenges like low morale and commitment issues due to constant losses and lack of training. John stresses the importance of maintaining high standards and the tough love approach to leadership, encouraging positive attitudes and strong work ethics among the players.

While acknowledging the diversity in individual performance levels, John believes that uniform behavioral expectations must be upheld for everyone. He also highlights building trust and fostering leadership within the team. He mentions how individuals can shine in different roles. The interview wraps up by noting that like coaches, leaders should be open, growing, and guiding their teams toward success.

John Bacon is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now.⁠

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In today’s leadership spark, I chat with John Bacon, bestselling author of "Let Them Lead". John shares his experience coaching America's worst high school hockey team, the River Rats and how he turned around the team's fortunes through a tough love approach, emphasizing a strong mission and raising the bar for performance. 

John reflects on the significance of making the mission challenging to make it special, drawing comparisons to the Navy SEALs and Peace Corps, where challenging missions attract the right people. The conversation touches on the importance of not compromising the mission by lowering expectations and the surprising positive results he achieved with the team's transformation.

John Bacon is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now.⁠

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Today's episode is with Scott Jeffrey Miller, an accomplished executive with Franklin Covey, a seven-time bestselling author, and the host of the 'On Leadership' podcast. We discuss the world of mentorship, and the 13 roles a mentor can play as outlined in Scott's recent book, "The Ultimate Guide to Great Mentorship."

Scott shares his insights on the differences between leadership and mentorship, emphasizing that not all great leaders make great mentors.

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Today's episode is with Paul Markovich, the president and CEO of Blue Shield of California. We explored the theme of vulnerability in leadership, discussing its importance and challenges. Paul shared his personal experiences, including the intense workload during the pandemic, which led to burnout and emotional stress. He opened up about the difficulty of maintaining a balance between personal life and professional responsibilities, and how that affected his interactions with his team.

We also discuss the loneliness of leadership, particularly when faced with the painful task of letting go of a friend within the organization. Paul emphasized the importance of vulnerability in building deep connections, making leaders more relatable, and fostering trust within the team. He also highlighted the balance that must be struck, as sharing too much or too little can have negative impacts.

Today's conversation underscored the human aspect of leadership and the complex dynamics that come with being at the helm of an organization.

Paul Markovich is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠⁠Check it out here and pre-order your copy now⁠.

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In today’s leadership spark, Liz Wiseman, Bestselling Author of "Multipliers: How the Best Leaders Make Everyone Smarter”, and I explore the shifting landscape of leadership challenges over the past decade. We discuss about how the role of a leader has transformed from leading to a predetermined better place to leading through uncertainty.

We also delve into the crucial skills of thinking like a futurist and being open to various scenarios and possibilities. Liz emphasizes that anyone, not just those in positions of authority, can embrace the multiplier mindset. She offers practical insights for remote team leadership, such as providing clarity through the "three what's" – what good looks like, what done looks like, and what's in scope.

Liz Wiseman is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now.⁠

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In today’s leadership spark, Liz Wiseman, Bestselling Author of "Multipliers: How the Best Leaders Make Everyone Smarter”, and I dive deeper into a leadership discussion. Liz introduces her book on leadership and explores the characteristics and differences between "diminishers" and "multipliers" – two types of leaders. Diminishers unintentionally stifle creativity and productivity, while multipliers amplify the capabilities of their team members.

Moreover, Liz discusses how accidental diminisher tendencies can arise and she provides strategies to avoid them. Multipliers focus on leveraging others' talents, giving space for independent thinking, asking questions instead of telling, and involving junior team members in decision-making.

Liz Wiseman is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠Check it out here and pre-order your copy now.⁠

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