Insurance Journal Podcast

Leaders in the insurance sector share insights on infusing company values into 🤖 AI systems, adapting employee training for AI integration, and anticipating the evolution of roles in the industry amidst technological transformation. 💻

To learn more about this, click here to watch the full episode of Between the Lines!

#InsuranceSector #AIIntegration #CompanyValues #EmployeeTraining #TechnologicalTransformation #FutureRoles

The post The Integration of Company Values and AI in Insurance appeared first on Insurance Journal TV.

🏌️‍♂️⛳ Tune in to the latest episode of the Golfertainment podcast for a hilarious and insightful discussion on golf-related liability! From wayward shots to unexpected encounters on the course, George Jack, Patrick Wraight, and Kevin Amrhein cover it all. 🎙️

Join them as they share anecdotes, legal insights, and even some chat with ChatGPT! 🤖 You won’t want to miss this blend of humor and knowledge.

🔊 Click here to listen to the full episode now. #GolfTertainment #Podcast #GolfLiability #LegalInsights #ChatGPT

The post Swinging into Legal Hazards: A Deep Dive into Golf Liability 🏌️‍♂️⚖️ appeared first on Insurance Journal TV.

🎙️🎉 Dive into the latest podcast episode of Golfertainment. In this snippet, George, Patrick, and Kevin delve into the realm of golf movies and sequels. 🏌️‍♂️ From the legendary Happy Gilmore to classics like Caddyshack, they explore why some films get sequels while others don’t.

Click here to listen to the full episode now.

#Golfertainment #Podcast #HappyGilmore2 #GolfMovies #Sequels #Discussion 🎧

The post Golfertainment Podcast Clip: Delving into Golf Movie Sequels appeared first on Insurance Journal TV.

💬 In this episode of the IJA Aftershow, George Jack talks with Walt Gerano about the latest class, Rules of Engagement in Selling.

Not yet a member of the academy? Join Today!

#SalesTips #ProfessionalDevelopment #JoinTheAcademy

The post IJA Aftershow: Walt Gerano appeared first on Insurance Journal TV.

🌿 In the rapidly evolving landscape of cannabis insurance, industry experts discuss the unique challenges and significant shifts in underwriting practices due to prolonged claims and the implications for pricing and risk management. 🍃 This webinar covers, claims in dispensaries, product liability, lawsuits, and coverage disputes with Charles Pyfrom, Erich Schutz, Kieran J. O’Rourke, and Michael Hall.

Click here to watch the full webinar, Insuring Cannabis Claims: A Look at Trends, Surprises & Concerns.

The post Revolutionizing Risk: How Cannabis Claims Are Reshaping Insurance Underwriting appeared first on Insurance Journal TV.

🤖 As AI transforms insurance claims processing, concerns around data privacy, accuracy, and bias emerge. Insurers must implement robust safeguards to navigate these risks and ensure customer trust. 🔒🎯

Click here to watch Elizabeth’s interview with Serena Chan, partner and head of innovation and design at global technology and management consultancy, CAPCO.

The post Risks of AI in Insurance: Safeguarding Data Privacy and Accuracy appeared first on Insurance Journal TV.

As AI continues to reshape the insurance industry, new positions like prompt engineers and data architects are emerging, requiring not only technical expertise but also adaptability and a willingness to evolve rapidly alongside the evolving landscape.

To learn more about this, click here to watch the full episode of Between the Lines!

The post Charting the Future: Emerging Roles in AI-Powered Insurance Companies appeared first on Insurance Journal TV.

🚀  Discover how AI is revolutionizing claims processing, underwriting accuracy, customer service enhancements, talent recruitment, secure payment systems, and cybersecurity strategies within the insurance sector – AI for everything!

🌟  Join all-star panelists and engage with industry leaders and innovators who are driving AI advancements in insurance, providing valuable insights and expertise on the future of InsurTech.

🤖 Exciting Competitions: Participate in avatar creation and trivia challenges with a chance to win prizes totaling over $3,500, adding an interactive and fun dimension to this forward-thinking event.

🎟️ For tickets and the full schedule of speakers and sessions, visit theinsurtechsummit.com. 🎟️

The post The Future of InsurTech: AI Takes Center Stage at the 2024 InsurTech Summit appeared first on Insurance Journal TV.

Office culture expert Warren Wright pays a return visit to “On Point” with a snappy review of the five (count ‘em!) generations now in the workforce. It’s an existential clash of personalities, preferences — even demands. What are managers to make of this? Yes, workaholic older leaders are retiring at rapid rates, but as a group they still rule the roost. Warren serves up lots of helpful advice and examples to navigate the generation gap up and down: foster collaboration and inclusion; promote work-life balance; emphasize recognition and frequent feedback; provide meaningful work, and embrace new technologies. Whether you’re a small retail agency principal or a global organization executive, you’ll think differently when you listen as Warren lays out these fascinating realities.

The post ‘Culture Doctor’ In the House appeared first on Insurance Journal TV.

In this episode of the IJA Aftershow, George talks with Nancy Germond about the latest class, Getting Back to Work: Workers’ Comp and the Social Determinants of Health.

Not yet a member of the academy? Join Today!

The post IJA Aftershow: Nancy Germond appeared first on Insurance Journal TV.

Want further proof that the cannabis industry is no longer the “red-headed stepchild” it is too often viewed as? Just ask TJ Frost. Frost is the president of Symphony Grow, which recently launched a captive program that Frost sees as evidence that the industry has arrived – it’s reached the point of maturity and respect. We spoke with Frost about the program, what sort of companies they are targeting, and why he thinks the program will grow.

The post EP. 90: Captive for Cannabis a Sign of Respect, Industry Maturity? appeared first on Insurance Journal TV.

On this episode of The Insuring Cyber Podcast, Serena Chan, partner and head of innovation and design at global technology and management consultancy, CAPCO, discussed how she’s seeing artificial intelligence shaping the claims industry and how AI technology can be used to fight fraudulent claims. Check it out!

The post EP. 84: Using Artificial Intelligence to Fight Claims Fraud appeared first on Insurance Journal TV.

In this clip from Weathering the Storm: Cyber Insurance Risk in 2024, industry experts highlight a growing trend towards collaboration between insurers and their clients to proactively manage cyber risks, emphasizing education, technology, and shared strategies for improved security.

Some key points from the webinar include:

The post Enhancing Cyber Risk Management Through Insurer-Insured Collaboration appeared first on Insurance Journal TV.

As businesses increasingly leverage AI in HR processes, such as performance evaluation analysis and resume matching, the ethical challenges of potential bias and discrimination must be carefully addressed to ensure fair and compliant practices.

To learn more, watch the full episode of Between the Lines!

The post Navigating the Risks: Ethical Challenges of AI in HR Decision-Making appeared first on Insurance Journal TV.

In this episode of the IJA Aftershow, George and Patrick talk about the latest class, Waiting on the Grand Reopening: Business Income Essentials.

Not yet a member of the academy? Join Today!

The post IJA Aftershow: Patrick Wraight appeared first on Insurance Journal TV.

🎙️ Join George Jack and the Florida Insurance men, Kevin Amrhein and Patrick Wright, as they dive into a variety of topics including golf, insurance, ChatGPT, and the latest from the Masters Tournament. They share fun anecdotes about their golf experiences and discuss hole-in-one insurance and golf-related liability cases. Don’t miss their lively banter and expert insights on the state of Florida’s insurance market. Whether you’re a golf enthusiast or an insurance professional, this episode has something for you! 🎧

The post EP. 04: Golfertainment: George and the Florida Insurance Men appeared first on Insurance Journal TV.

As geopolitical tensions rise, cyberattacks are increasingly shaping the landscape of international conflicts and posing significant challenges for businesses and insurers alike. Check out the full episode with Carrier Management’s Elizabeth Blosfield and Dave Lewison, executive vice president at Amwins Brokerage Group.

Click here to watch the full episode!

The post Cyberattacks Emerge as Critical Factor in Modern Global Conflicts and Business Risks appeared first on Insurance Journal TV.

Join us on Tuesday, May 21st, for a groundbreaking one-day event where technology meets insurance: AI for Everything! This summit is your gateway to exploring the most innovative AI applications in the industry, from claims processing and underwriting to enhancing customer experiences and revolutionizing talent acquisition. Carrier Management Deputy Editor, Elizabeth Blosfield and Insurance Journal’s Vice President of Content, Andrea Wells will be hosting this virtual event!

Click here to register for free today and save your spot!

The post Transform the Future of Insurance at the 2024 InsurTech Summit! appeared first on Insurance Journal TV.

Discover how businesses are leveraging AI to jumpstart policy creation, optimize job descriptions, and streamline onboarding processes, transforming HR operations for enhanced efficiency and employee experience in this excerpt from Between the Lines!

Click here to watch the full episode of Between the Lines!

The post Revolutionizing HR: Harnessing AI for Streamlined Policies and Seamless Onboarding appeared first on Insurance Journal TV.

Discover exclusive bonus footage from our recent webinar event featuring Erica Wood, M.S., CNTC, Chief People Officer at Cover Whale. Erica shares insightful perspectives on how Cover Whale leverages AI to transform HR processes, drive quicker decision-making, and cultivate a culture of ongoing enhancement. Additionally, she explores the emerging roles of Chief AI Officers in modern organizations.

If you missed the live session, watch the full episode of ‘Between the Lines’ on-demand here.

Don’t miss out on these invaluable insights!

The post Transforming HR: How CoverWhale’s AI-First Approach Is Reshaping the Industry appeared first on Insurance Journal TV.

Coterie Insurance emphasizes the importance of comprehensive training and a human-centered approach to prepare employees for collaborating with AI technology, ensuring successful integration and optimization.

Click here to watch the full episode of Between the Lines!

The post Unlocking Human Potential: The Key to Successful AI Integration in Insurance appeared first on Insurance Journal TV.

Newfront leads the charge in redefining employee training and roles within insurance, emphasizing skepticism and accountability in AI interactions, while leveraging technology to streamline tasks and empower professionals to focus on client-centric solutions, in this excerpt from Between the Lines!

Click here to watch the full episode of Between the Lines!

The post Empowering Insurance Professionals: Adapting Training and Roles for AI Integration appeared first on Insurance Journal TV.

In this episode of iJam, Valerie Foster, senior vice president, chief marketing officer at Berkley Alliance Managers joins Julie & Derence in a wide-ranging discussion of the ins & outs of insurance marketing. She makes predictions about the future, shares her most favorite marketing campaign, gives advice to those just starting in the industry, and much more!

About Valerie Foster: She is responsible for their brand, marketing, social media, digital marketing, media relations and communication strategies at Berkley Alliance Managers. She brings more than 30 years of experience in strategic marketing and communications in the financial services and technology industries, including 18 years in the specialty insurance sector. She has expertise in all facets of business-to-business marketing including brand management, communications, integrated campaigns, thought leadership and digital marketing.

The post EP. 25: Ijamming with Valerie Foster of Berkley Alliance Managers appeared first on Insurance Journal TV.

Commercial auto is a tough topic in any business segment, and as I like to make mention of a lot, it’s tougher still for cannabis businesses. This brings me to delivery, which is becoming a big business where it’s allowed – everywhere from California to Connecticut. One can imagine the needs around such operations, especially the insurance and risk management needs. To get a handle on what’s happening with insurance and the cannabis delivery market, I spoke with Griffen Kapulica, Broker Relationship Manager for Fairmatic, a commercial insurance company delivering data-driven fleet insurance using AI-powered technology and telematics. We looped into the conversation Chris Boden, a long-focused cannabis insurance broker and vice president of the Wholesale Cannabis Division for PL Risk.

The post EP. 89: A Hard Look at Commercial Auto, Telematics and Cannabis appeared first on Insurance Journal TV.

The devil is always in the details, and if you’re a cannabis business with a lot of product and cash to protect – as many dispensaries happen to be – you’ve got a lot of details to note. Brokers specializing in cannabis have a lot of details to deal with too, on behalf of themselves and their clients, in terms of required security measures that carriers want to see implemented, warranties, and so on. For our latest podcast, we spoke with Shauna Blackburn, cannabis team leader at Blitz Insurance, about the “fine lines” that must be read carefully not just on policy forms, but on applications for coverage.

The post EP. 88: ‘Fine Lines’ Cannabis Brokers and Operators Should Keep an Eye on appeared first on Insurance Journal TV.

On this installment, Meg McKeen opens up on why and how we owe it to our well-being to question the status quo of our individual career situation. And she’s a living case study. Meg worked for two decades in insurance underwriting and sales, had an epiphany, and left for a break that led to a consultancy. “I had built skills that didn’t translate into anything other than insurance,” she says. “I found myself in the weeds. I was dealing with accounting discrepancies, commission reconciliations, people not paying bills, and bully board members trying to school me on insurance after I had 20 years in the business. I was empowered but not feeling powerful. I felt I was playing small in that moment. I felt that if I blinked, 10 more years would go by and I’d be in the same place. People who have made a career in insurance deserve a better experience.” Meg’s mission is to help managers learn how to create that experience. You’ll enjoy listening to these insightful and expressive words.

The post Never Too Late to Pivot appeared first on Insurance Journal TV.

Join George and Patrick in this episode of the IJA Aftershow as they talk with Tom Wetzel about the latest class, Artificial Intelligence and Insurance Agents – Panic or Promise Revised?

Not yet a member of the academy? Join Today!

The post IJA Aftershow: Tom Wetzel appeared first on Insurance Journal TV.

On this episode of The Insuring Cyber Podcast, Dave Lewison, executive vice president at Amwins Brokerage Group, discusses how cyber insurers are managing rising geopolitical tensions and their impact on the insurance industry. He talks about the growing role that cyber attacks are playing in global conflicts and what that means for cyber insurers as they examine their approach to coverage. Check it out!

The post EP. 83: The Growing Role of Cyber Attacks in Global Conflict appeared first on Insurance Journal TV.

🌱 Join Insurance Journal and Don Jergler as he moderates a webinar featuring four leading experts delving into the cannabis insurance claims landscape, covering dispensary claims, product liability issues, lawsuits, coverage disputes, and more.

🆕 It will include industry experts: Charles V. Pyfrom, CMO at CannGen Insurance Services, Erich Schutz, VP & Cannabis Practice Leader at Jencap Specialty Insurance Services, Kieran J. O’Rourke Director of Underwriting at Cannasure Insurance Services LLC, and Michael Hall, VP & Cannabis Department Manager for Golden Bear Insurance Co.

Main Points in this webinar:

Dispensary Claims: Expert insights into the unique challenges and trends surrounding insurance claims within cannabis dispensaries, including risk assessment and mitigation strategies. Product Liability: Examination of the evolving landscape of product liability issues in the cannabis industry, with a focus on best practices for insurers and businesses to navigate potential risks and claims. Legal Landscape: Insights into recent lawsuits and coverage disputes within the cannabis insurance sector, along with proactive measures to address legal challenges and ensure comprehensive coverage for industry stakeholders.

➡️ Click here to watch the on-demand video!

The post Check out Insuring Cannabis Claims: A Look at Trends, Surprises & Concerns appeared first on Insurance Journal TV.

As the insurance sector grapples with mounting cyber risks, in this excerpt from Weathering the Storm: Cyber Insurance Risk in 2024, experts underscore the pivotal role of AI in enhancing cybersecurity measures and managing data privacy, amidst a landscape where both defenders and attackers leverage advanced technologies.

Main points covered:

The post AI Revolutionizes Cybersecurity and Risk Management in the Insurance Industry appeared first on Insurance Journal TV.

In this episode of the IJA Aftershow, George and Patrick talk with Scott Margraves about the latest class, Cyber Insurance – Where in the World is Coverage?

Not yet a member of the academy? Join Today!

The post IJA Aftershow: Scott Margraves appeared first on Insurance Journal TV.

In this excerpt from Weathering the Storm: Cyber Insurance Risk in 2024, insurance leaders advocate for focusing on individual account security controls to mitigate both attritional and systemic cyber risks, while also refining portfolio management strategies.

Topics include:

The post Streamlining Cyber Risk appeared first on Insurance Journal TV.

Clara Analytics is leading the way in encouraging insurance carriers to overcome hesitation and effectively utilize AI technology, ensuring competitive advantage and compliance in the evolving landscape of insurance litigation.

Click here to watch the full episode!

The post Clara Analytics: Pioneering Success in Insurance Through Smart AI Adoption appeared first on Insurance Journal TV.

The insurance industry is grappling with the integration of artificial intelligence, balancing excitement for innovation with concerns about losing the human touch. In this episode of Between the Lines, experts will discuss strategies for insurers to maintain a human element while leveraging AI in various aspects of human resources, addressing risks and opportunities such as data privacy, regulation, and bias.

Here’s what we’ll cover:

A special thank you to Fleet Response for sponsoring this episode!

The post Watch the Latest Between the Lines Episode, On Demand Now! appeared first on Insurance Journal TV.

In this short clip from Weathering the Storm: Cyber Insurance Risk in 2024, experts delve into the escalating cyber threats and systemic risks facing insurers, emphasizing the need for preparedness against interconnected market disruptions.

Key points include:

The post 2024 Cyber Insurance Risks: Weathering Systemic Threats appeared first on Insurance Journal TV.

What’s the current state and future of telematics? We check in with John Barbagallo, advisor to SambaSafety, which provides cloud-based risk management tools to monitor driver and vehicle behavior. John is former president of commercial lines at Progressive, where he led innovation in telematics as well as the growth of the carrier from a regional nonstandard player to a national powerhouse. The commercial auto market “is under a lot of stress right now,” he says. “It’s a dynamic messy environment with carriers struggling, costs going up faster than rates, there is churn, and less stability in the driver pool.” In light of the challenges, technology offers actionable, real-time information for carriers, brokers and their clients. On this recording, John unpacks key findings of a survey of agents and carriers on telematics usage and expected expansion.

The post Help for ‘Messy’ Commercial Auto Market appeared first on Insurance Journal TV.

According to Ben Rockwell, division president of Chubb Middle Market, climate change factors into where leaders choose to locate their businesses, and it also plays a role in deciding how assets will be protected.

The post Rockwell: Middle Market Firms Thinking About Climate Change As Risks Evolve appeared first on Insurance Journal TV.

In this episode of The Insuring Cyber Podcast, Tyler Jones, chief marketing officer for Clara Analytics, joined the podcast from InsurTech NY in Manhattan to discuss how artificial intelligence can be used to help insurers fight social inflation. He discussed how the models can be used to predict and fight back against litigation in claims, and how Clara Analytics is seeking to help insurers harness these tools. Check it out!

The post EP. 82: How Insurers Are Using AI to Fight Social Inflation appeared first on Insurance Journal TV.

In this excerpt from the Weathering the Storm: Cyber Insurance Risk in 2024 webinar, this discussion focuses on cyber accumulation risk where experts highlight the pervasive threat of systemic events impacting insurers’ portfolios underscoring the urgent need for preparedness.

Key topics include:

The post Insurers Grapple with the Billion Dollar Question: Navigating Cyber Accumulation Risks in 2024 appeared first on Insurance Journal TV.

Middle-market companies posted record economic growth and revenue gains in the second half of 2023, according to a recent indicator survey by Chubb. Ben Rockwell, division president of Chubb Middle Market, recently shared that while favorable momentum around growth and investment is a hallmark of the report, headwinds do exist.

The post Middle Market Insurance Expert Details Segment’s Landscape appeared first on Insurance Journal TV.

The 2024 cyber threat landscape, marked by a ransomware resurgence and escalating privacy challenges, is the focus of this webinar, “Weathering the Cyber Storm: Cyber Insurance Risk in 2024,” Watch this excerpt as they lay out expert strategies for navigating and mitigating these evolving risks.

Including these topics:

The post Navigating the Cyber Threat Landscape: Key Risks and Strategies in 2024 appeared first on Insurance Journal TV.

In this episode of the IJA Aftershow, George talks with Rick Pitts and Diane Smith about the latest class, Excess and Surplus Lines – Doing Business Well in a Hard Market.

Not yet a member of the academy? Join Today!

The post IJA Aftershow: Rick Pitts and Diane Smith appeared first on Insurance Journal TV.

In this issue, get insights from leaders spanning from middle management executives to the C-suite and boardroom. Topics covered include data governance, insurance regulation, enterprise risk management, talent management, boardroom composition, and beyond.

Click on the links below to view the magazine and some highlighted articles:
Leading the AI-Powered Insurer
How Underwriters Win Business With Data and ML at AXA XL
Regulators Run Alongside Speeding AI Train: What the NAIC Model Bulletin Means for Insurers
Chief Risk Officers Take on Gen AI

The post Explore The Latest Edition Of Carrier Management, Available Now! appeared first on Insurance Journal TV.

Check out this excerpt from Golfertainment: George and the Florida Insurance Men about a discussion the revolves around the potential liability and ethical concerns surrounding dating apps like Bumble failing to disclose if users include criminals, with contrasting opinions on whether strict background checks or a laissez-faire approach would be more appropriate, ultimately questioning the liability and responsibility of the app.

Click here to watch the full episode!

The post Golfertainment Excerpt: Should Dating Apps Screen for Criminals? appeared first on Insurance Journal TV.

You grow up with technology running through your veins. You’ve got a driven personality. You welcome challenges. Your dad is a leading annuity and life agent. Yes, you just might be a candidate to launch an insurtech. Meet Elad Tsur, co-founder of Planck, which provides AI-based underwriting insights for commercial insurers. Planck bolsters underwriters’ capabilities by scanning the environment and adding to a carrier’s data dictionary. Example: An underwriter considers insuring a particular bar. Planck provides hundreds of data insights such as bar hours of operation, how many bars are on the street and which one closes last, what liquor they serve, how many bartenders are working, what sports are on TV, how close by are a hospital and police station, and so on. The result is richer data for the carrier. Elad acknowledges the biggest challenge Planck faces today is not a willingness to adopt AI; instead it’s the pace of adoption. Insurance IT departments are challenged by data-collection and privacy rules as well as regulators’ concerns. “It’s not an easy process,” he says, but “doable” and major carriers now are on board. Elad’s insights and passion combine for an interesting recording.

The post Making Underwriters ‘Superheroes’ appeared first on Insurance Journal TV.

Check out this excerpt from the latest Insuring Cyber Podcast with Elizabeth Blosfield. Elizabeth talks with two partners and policyholder attorneys at global law firm Reed Smith – Anthony Crawford and Carolyn Rosenberg. They discuss regulatory developments regarding the use of artificial intelligence in insurance. They talk about the current landscape as states like New York begin to issue guidance for insurers on this topic and share where they think things could be headed as the technology evolves.

Click here to watch the full episode!

Here are some related articles on Carrier Management, check them out:
What’s in New York’s Latest AI Circular?
Regulators Run Alongside Speeding AI Train
MGU-Carrier Relationships and AI
NAIC’s AI Model Bulletin in Brief

The post Carolyn Rosenberg and Anthony Crawford of Reed Smith on Regulating AI appeared first on Insurance Journal TV.

Michele Shedlock, project team lead for risk engineering services at Chubb, discusses how the insurer is using hands-on training and educational materials to prepare companies for building and maintaining a workforce that is resilient and protected from natural disasters and other safety risks.

The post Training a Resilient Workforce appeared first on Insurance Journal TV.

In this episode of the IJA Aftershow, George and Patrick talk with Fred Fisher about the latest class, It’s (Not) Just a Name Change and Other Issues. A Deep Dive into Extended Reporting Conditions.

Not yet a member of the academy? Join Today!

The post IJA Aftershow: Frederick Fisher appeared first on Insurance Journal TV.

Erik Olsen, senior vice president and leader of Chubb’s Property Center of Excellence, discusses how IoT technologies can protect against property damage, business interruption, and other impacts of natural disasters.

The post How Chubb is Using IoT for Natural Hazard Mitigation appeared first on Insurance Journal TV.