Veterinary Innovation Podcast

This week Shawn Wilkie and Dr. Ivan Zak welcome Derrick Garrett, the visionary behind Zoundz: Therapeutic Sounds For Pet Anxiety, an app-based solution for reducing pet anxiety through sound therapy. Derrick explains how certain music parameters can positively impact dogs and cats and what role Zoundz plays in stressful pet professional environments and pet parent’s homes.

Learn more about Zoundz at zoundzforpets.com.

This week, Dr. Neil Shaw joins Shawn Wilkie and Dr. Ivan Zak on the Veterinary Innovation Podcast to discuss SignalPET's approach to veterinary diagnostics, offering rapid radiographic interpretations and integrating AI technology to deliver comprehensive reports quickly and affordably.

Learn more about SignalPET at signalpet.com.

Dr. Shaw recommends Clinical Signs In Small Animal Medicine by Dr. Michael Schaer.

In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak interview Dr. Jason Balara, a veterinary surgeon and co-founder of Lark Capital Group. Dr. Balara shares insights into his journey from veterinary surgery to real estate ownership, highlighting the parallels between being a vet and a real estate investor and emphasizing the importance of creating alternative streams of income.

Learn more about Lark Capital Group at larkcapital.com.

Dr. Balara recommends "Who Not How" by Dan Sullivan and Benjamin Hardy.

This week, Dr. Ivan Zak and Shawn Wilkie speak with Coleen Ellis, founder of Two Hearts Pet Loss Center. Coleen discusses her journey and passion for providing meaningful end-of-life care for pets. She highlights the importance of educating professionals and pet owners on end-of-life care.

Learn more about The International Association for Animal Hospice and Palliative Care at iaahpc.org.

Coleen recommends From Strength to Strength by Arthur Brooks.

This week, Joey Campagna from CUBEX joined Dr. Ivan Zak and Shawn Wilkie to discuss CUBEX's role in transforming inventory management in veterinary clinics, and its recent innovations, including its involvement in the Safe Handling framework, which sets new standards for managing dangerous drugs.

Learn more about CUBEX's solutions at cubex.com.

This week, Shawn Wilkie and Dr. Ivan Zak interview Dr. Sharon French about the creation of VetAvailability.com, its role in helping people find veterinary care, and its impact on expediting patient care.

Learn more about VetAvailability.com.

In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Ashley Koll, CEO of Lemon Collaborative, about influencer marketing in the veterinary industry, and how they help both creators and businesses.

Learn more about Lemon Collaborative at lemoncollaborative.com.

Ashley recommends watching CNN Hero of the Year, Dr.Kwane's speech.

This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Sarah Machell of PetPath about the advantages of using digital care management tools in clinics and their positive impact on client experience, team workload, and financial performance.

Learn more about PetPath at mypetpath.com.

Dr. Machell recommends the TED Talk - Clay Christensen: The Jobs to be Done Theory.

In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak speak to Dr. Kenneth Pierce from VESPECON about bridging the gap between specialty vet consultants and general veterinary practices and improving patient outcomes.

Learn more about VESPECON at vespecon.com.

Dr. Pierce recommends Failing Forward by John Maxwell.

This week, Shawn Wilkie and Dr. Ivan Zak welcome Matt Russell from Petszel, to discuss how their platform streamlines the post-adoption workflow by connecting animal shelters, new pet parents, and pet/vet services.

Learn more about Petszel at petszel.com.

Mr. Russell recommends WSJ Podcast - OpenAI, Sam Altman & Mira Murati (10/20/23).

Emmitt Nantz, co-founder of Inventory Ally, discusses how veterinary hospitals can reduce costs and take control of their inventory management on the Veterinary Innovation Podcast with Shawn Wilkie and Dr. Ivan Zak.

Learn more about Inventory Ally at inventoryally.com. Emmitt recommends ‘The Goal’ by Eliyahu Goldratt.

This week, Shawn and Ivan interview Dr. Caleb Frankel, the CEO of Instinct, discussing the Instinct’s recent acquisition of VetMedux and their vision for integrating their software products to optimize veterinary practice management.

Dr. Frankel recommends founder biographies by Walter Isaacson.

In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Richard Markell, the VP of Strategy-M&A at Altano Group-North America, to discuss the unique aspects of equine practice and explore how consolidation in vet med can create a professional collaboration with a focus on maintaining the individual culture of each practice.

Dr. Markell recommends The Medical Futurist newsletter.

Unfortunately, cancer is one of the leading causes of death for dogs in veterinary medicine. This week, Shawn Wilkie and Dr. Ivan Zak hear from Dr. Alejandro Bernal of PetDx about how they are addressing the challenge of early cancer detection by providing veterinary professionals with special tests.

Learn more about OncoK9 at oncok9.com.

Dr. Bernal recommends "The One Truth" by Jon Gordon.

This week, Shawn Wilkie and Dr. Ivan Zak welcome Yang Shi from VetSnap to talk about their achievement of reaching 1000 customers and their recent entry into the hardware business, and explore the trends in controlled drug logging compliance.

Learn more about VetSnap at www.vetsnap.com

The equine industry struggles with paper-based record-keeping, which is inefficient, inaccurate, and risky. Equine MediRecord's founder, Pierce Dargan, discusses the digitization of veterinary compliance documentation for racehorses with Shawn Wilkie and Ivan Zak.

Learn more about EMR at equinemedirecord.com.

This week, Shawn Wilkie and Dr. Ivan Zak talk with Dr. Nick Lloyd, a veterinary surgeon and founder of Vet XML Consortium. Dr. Lloyd shares his experience at the London Vet Show, highlighting the latest innovations in the veterinary industry, key players, and technologies that are making a positive impact on practice management and client communication.

Dr. Lloyd recommends "And Then What?" by Catherine Ashton.

In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Chan Namgong, the CEO and Founder of Oncotect, about innovative and affordable at-home cancer screening tests for dogs. Chan shares his personal experience with his mother's battle with cancer, which served as the catalyst for creating an accessible and convenient cancer screening test for dogs.

Learn more about at-home cancer screening tests for dogs at oncotect.co

Chan recommends Elon Musk's autobiography by Walter Isaacson.

In this week's Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak discuss with Dr. Scott Weinman the role of effective and practical time management skills in restoring control and satisfaction in a veterinarian's daily life.

Learn more about Dr. Weinman's workshops at thevetsunleashed.com.

Dr. Weinman recommends a TED Talk by Tim Urban on procrastination.

Custom orthotics for animals can be imprecise and time-consuming using traditional methods. In this episode, Shawn Wilkie and Dr. Ivan Zak discuss Wimba’s innovative approach to creating precise custom orthotics for animals using 3D printing technology with a smartphone with Dr. Kuba Letek, Chief Medical Officer at Wimba.

Learn more about Wimba at wimba.vet.

Veterinary professionals often face financial stress and lack tools for effective money management. This week, Shawn Wilkie and Dr. Ivan Zak talk to Habit Money's founder, Jessica Baier, about achieving financial wellness in vetmed, reducing stress, and finding peace of mind.

Learn more about Habit Money at yourfinancialhabit.com.

Jessica recommends The How of Happiness by Sonja Lyubomirsky.

This week, Shawn and Ivan sit down with Dr. Serena Nayee, the founder of InclusiVet, Chapter VIII, and Vetbulance Community Care. Together, they explore the three initiatives she is involved in and discuss the synergy between the nonprofit and for-profit arms working towards advancing diversity, equity, and inclusion in veterinary medicine.

Learn more about InclusiVet, Chapter VIII and Vetbulance Community Care.

Dr. Nayee recommends Caste by Isabel Wilkerson.

This week, Shawn and Ivan explore the potential of telemedicine with Joe Spector from Dutch to tackle challenges in accessing pet care and the shortage of veterinary professionals.

Learn more about Joe at dutch.com

Joe recommends the book "Never Split the Difference" by Chris Voss.

Janina Krumbeck of MiDOG Animal Diagnostics chats with Shawn and Ivan about the transformative potential of molecular-based diagnostic tools in veterinary medicine, that offer more accurate and comprehensive insights into animal health.

Learn more about Janina Krumbeck at midogtest.com

Janina recommended the book "Think Again" by Adam Grant.

In this week's episode, Shawn and Ivan discuss with Dr. Linda Black of Gallant Therapeutics the role and impact of stem cell therapies in veterinary medicine, exploring their innovative application in animal care.

Learn more about Dr. Linda Black at gallanttherapeutics.com.

Dr. Linda Black recommended "Emotional Intelligence Habits" by Travis Bradberry.

Veterinarians often face with financial management issues, and in this episode, we discuss these challenges with financial advisor Eric Miller, who offers insights on the importance of understanding the veterinary business's financial aspects to secure economic independence.

Check your financial health here: https://bit.ly/4711cZP

Mr. Miller recommends the book "The Fourth Turning" by William Strauss and Neil Howe.

Pets' health issues often go unnoticed, leading to delayed care. This week, Guilherme Coelho of Maven discusses how data and AI can be leveraged to improve pet care quality.

Learn more about Maven at maven.pet.

Mr. Coelho recommends Crossing the Chasm by Geoffrey Moore.

In this week's episode of Veterinary Innovation Podcast, Shawn and Ivan chat with Ryan Gallagher from Scribenote about how their technology streamlines SOAP-format medical record-keeping, freeing up valuable time for veterinarians.

Learn more about Scribenote at scribenote.com.

Mr. Gallagher recommends When Breath Becomes Air Hardcover by Paul Kalanithi.

Educating professionals and effectively using AI tools can enhance various aspects, not just diagnostics and communication. Dr. Julien Labruyère from VetCT joins Shawn and Ivan to emphasize the need for educating veterinary professionals about AI's workflow and clinical benefits.

Artificial Intelligence in Veterinary Medicine.

Learn more about Dr. Julien Labruyère at vet-ct.com.

Dr. Julien recommends Gary Kasparov's TED talk "Don't Fear Intelligent Machines, Work with Them".

The veterinary care access gap is growing due to workforce shortages and appointment limitations, causing pet treatment delays. This week, Shawn and Ivan discuss with Dr. Dennis Chmiel of MySimplePetLab how the company tackles this issue with veterinary-approved test and care solutions from home.

Learn more about MySimplePetLab at mysimplepetlab.com.

Dr. Chmiel recommends Crystal Stokes's 'Vet Med Wellness + Leadership' podcast.

This week, Shawn and Ivan discover VETIGEL, invented by Joe Landolina of Cresilon, a groundbreaking plant-based hemostasis gel that swiftly stops severe bleeding in animals.

Learn more about VETIGEL at vetigel.com

This week, Shawn and Ivan are joined by Dr. Ricky Walther, Chief Medical Officer at Pawlicy Advisor to explore the rapidly growing pet insurance industry and how Pawlicy Advisor simplifies the insurance selection process for pet owners.

Learn more about Dr. Walther at pawlicy.com

Dr. Walther recommends the MentorVET program for veterinary mentorship and leadership development.

This week, Shawn and Ivan speak with Elliott Greenwood from Chckup about how to streamline the appointment scheduling process for pet owners and veterinary practices to create a better experience for everyone involved.

Learn more about Chckup at chckup.app

Elliott Greenwood recommends Ice to the Eskimos by Jon Spolestra.

Veterinary practices encounter client conflicts and negativity. To enhance workplace culture, effective communication and hospitality training is key. This week, Shawn Wilkie and Dr. Ivan Zak discuss with Debbie Boone, CVPM the advantages of employing hospitality skills in veterinary medicine.

"Hospitality in Healthcare" by Debbie Boone.

Debbie Boone recommends the book "Crucial Conversations".

Explore how the design of veterinary spaces enhances operational efficiency and customer experience. This week, Shawn and Ivan talk with Jason Sanderson of RWE Design Build about the innovative design of animal hospitals.

Learn more about RWE Design Build at rwedesignbuild.com.

Mr. Sanderson recommends "Limitless" by Jim Kwik.

This week, Shawn and Ivan interview Larry Heaton from Zomedica about the transformative potential of innovative technology in pet care and practice management. They discuss Zomedica's dedication to providing advanced veterinary technology, enhancing pet care, and supporting veterinarians in their practices.

Learn more about Mr. Heaton at zomedica.com.

This week, Shawn and Ivan discuss mobile veterinary care with Dr. Zach Mills from The Vets. Dr. Mills highlights innovative solutions to challenges faced by cat owners and individuals with busy schedules, sharing insights on modernizing pet care through technology and reducing pet stress with concierge services delivered to owners' homes.

Learn more about Dr. Zach Mills at thevets.com.

Dr. Mills recommends the book "Drive" by Daniel Pink.

Discover how social media platforms can help veterinary practices by reducing phone call times, streamlining appointment bookings, and enhancing client communication. This week, Dr. Caitlin DeWilde, founder of The Social DVM, talks with Shawn and Ivan about efficient social media marketing tactics for veterinary practices.

Learn more about Dr. DeWilde at thesocialdvm.com.

Dr. DeWilde recommends a video from Mel Robbins.

Recognizing when your cat is in pain or suffering can be difficult, as they are known for hiding their weaknesses. This week, Shawn and Ivan interviewed Ali Ganjavian of Moggie, who shared how their wearable device can track a cat's physical movement and provide valuable insights. 

Learn more at moggie.me.

Ali recommends the book 'How I Built This' by Guy Raz.

Various factors, including a lack of support and the so-called “Hero Complex” among veterinarians, can contribute to the loss of passion and emotional exhaustion in the veterinary profession. This week, Dr. Mark Johnston from the not for profit “Vets in Mind Alliance” discusses the challenges of burnout in the veterinary field and emphasizes the importance of having a community to support mental health among vets and the recent availability of and signposts to some triage tools available via the Vets in Mind website.

Learn more at vets-in-mind.org.

Dr. Johnston recommends "Start with Why" by Simon Sinek and "12 Birds to Save Your Life" by Charlie Corbett.

Pet owners frequently face challenges when it comes to accessing reliable veterinary information and connecting with local vets. In this episode, Dr. Susie Samuel from Vet Help Direct discusses how their platform enables people to easily access veterinarians' advice, enhancing the overall client experience and improving patient care.

Susie Samuel on LinkedIn.

Dr. Samuel recommends an interview with Sam Altman, the CEO of OpenAI.

Technological advancements and access to information are reshaping the role of veterinarians today. This week, Shawn and Ivan talk to Dr. Rob Trimble of Harbor.vet and Veterinary Entrepreneurship Academy about transforming veterinary student education and the future of practice ownership.

Learn more about Dr. Rob at harbor.vet. Dr. Trimble recommends The Future of the Professions by Richard Susskind and Daniel Susskind.

The use of traditional plastic bags for euthanized pets is one of the issues raised surrounding euthanasia. This week, Shawn and Ivan speak to Dr. Celine Leheurteux of EUTHABAG about modernizing the euthanasia process for both veterinarians and pet owners.

Learn more about the product at euthabag.com.

Dr. Celine recommends Let My People Go Surfing by Yvon Chouinard.

The growth of artificial intelligence (AI) is one of the most significant technological advances in recent times. This week, Shawn and Ivan sit down with Sebastian Gabor of Digitail to uncover the potential and applications of AI in veterinary medicine.

Mr. Gabor recommends The Power Of Moments (https://bit.ly/3Js2eop).

Learn more about Digitail at digitail.io.

Educating pet owners is an essential aspect of quality pet care. This week, Shawn and Ivan talk with Anne Tomsic of Preventive Vet to discover how educational materials in preventing pet health issues contribute to educational support and save time for the veterinary team.

Anne recommends Influence, the Psychology of Persuasion by Robert B. Cialdini (https://bit.ly/42w6p9B).

Helpful Links:

Public site: preventivevet.com

Veterinary Professional Portal: preventivevet.com/4vets

Digital Education Subscription: preventivevet.com/veterinary/digital-client-education 

Pet InfoRx®: preventivevet.com/veterinary/information-prescriptions

Vetted Search (includes vetted YouTube videos to share with clients): preventivevet.com/veterinary/vetted-search

What attributes are needed to build a highly-effective veterinary clinic, given the complexities involved in owning and managing a practice? This week, Shawn and Ivan welcome Fritz Wood of H. F. Wood Consulting to discuss the attributes of high-performing veterinary practices.

Mr. Wood recommends Endurance: Shackleton's Incredible Voyage by Alfred Lansing.

Learn more about Fritz at fritzwood.com.

How are portable innovative X-ray devices reshaping animal care with their affordability, mobility, and elimination of the need for dedicated X-ray rooms? This week, Shawn and Ivan speak with Eugene Lee of POSKOM USA about the advantages of portable X-ray machines in veterinary clinics.

Mr. Lee recommends “How To Win Friends and Influence People" by Dale Carnegie (https://bit.ly/42cVtNP)

Learn more about Eugene Lee at pximed.com.

Burnout is a longstanding issue in the veterinary industry, and while its levels have returned to where they were pre-pandemic, there is still a long way to go to address it. This week, Shawn & Ivan discuss the results of Galaxy Vets' New Burnout Study.

Learn more at galaxyvets.com.

There are many advantages to becoming a practice owner, though veterinarians may not see it as a viable career path. This week, Shawn & Ivan speak with Dr. Keith True of True Vet Potential about taking control of your career through practice ownership.

Keith recommends ReThinking with Adam Grant with Emmanuel Acho (bit.ly/3MdGwoJ).

Learn more about Keith at truevetpotential.com.

Synchronous communication occurs when two people speak to each other at the same time. Why might asynchronous communication be more effective? This week, Shawn & Ivan speak with Dr. Oliver Viner of Digital Practice about asynchronous client communication.

Oliver recommends The Lex Friedman Podcast with Sam Altman (https://bit.ly/3NWY22Z).

Learn more about Oliver at digitalpractice.vet.

Veterinary care is expensive, and these financial barriers often get in the way of owners being able to get their pets the care they need. This week, Shawn & Ivan speak with Dr. Robert Parkins of myBalto about the increasing cost of veterinary care.

Robert recommends How to F*ck Up Your Startup by Kim Hvidkjaer (https://bit.ly/3VM7DvH).

Learn more about Robert at mybalto.com.

What do veterinary startup owners need to know about securing funding, and why should they consider angel investment? This week, Shawn & Ivan speak with Dr. Natalie Marks of the Veterinary Angel Network about angel investment in veterinary startups. Natalie recommends The Woman with the Blue Star by Pam Jenoff (amzn.to/447NFyY). Learn more about Natalie at vane.vet.

Oncologists are some of the most difficult specialists for veterinarians to access. How can that access be improved? This week, Shawn & Ivan speak with Dr. M.J. Hamilton of Private Veterinary Specialties about mobile oncology.

Learn more about M.J. at pvspetcancer.com, vetoncoconsulting.com, & veterinaryoncologypartners.com.

How can veterinarians who are used to the structured goals veterinary school offers create their own goals and live the lives they want? This week, Shawn & Ivan speak with Dr. Michael Bugg of The Veterinary Project Podcast about intentional living. Learn more about Michael at theveterinaryproject.com.

Veterinary talent is in high demand, and misalignment between people and their potential employers results in a waste of time and energy for both. This week, Shawn & Ivan speak with Paul Diaz of Offer First about the future of veterinary recruiting.

Paul recommends The Go-Giver by Bob Burg & John David Mann (amzn.to/411z7Pe).

Learn more about Offer First at offerfirst.com.

Obtaining proof of vaccination is an everyday problem and a disjointed process, frustrating veterinarians, pet parents, and the companies that rely on access to this data. This week, Shawn & Ivan speak with David Servodidio, co-founder at VetVerifi, about why such a common problem hasn’t been solved and why the timing is right to reimagine a better solution. 

Interview with Chris Redhage, Co-Owner of Nashville Soccer Club (MLS): http://bit.ly/3lVRKoU Learn more about David at vetverifi.com.

Independent clinics don't have the resources available to them that consolidator-owned clinics have. How can we connect them with these resources? This week, Shawn & Ivan speak with Dr. Ira Gordon of Vetcelerator about support for independent practices. Ira recommends Finding Confidence in Conflict (amzn.to/40jB1KG), Negotiate Anything (apple.co/3lEHykf), & How to Have Difficult Conversations About Race (amzn.to/3yX9WkH). by Kwame Christian. Learn more about Ira at vetcelerator.com.

Dental and anesthetic forms are important documents for any practice, though they are also often messy and time-consuming. This week, Shawn & Ivan speak with Dr. Gonzalo Erdozain of Scout about digital dental and anesthetic forms. Gonzao recommends The Lean Startup by Eric Ries (amzn.to/3mSPcYH). Learn more about Gonzalo at scoutapp.vet.

People will always need access to veterinary care, even in times of war and natural disaster. How can we help them receive it? This week, Shawn & Ivan speak with Dr. Andrew Ciccolini of Galaxy Vets about telehealth for disaster response. Andrew recommends The Mission, the Men, and Me by Pete Blaber (amzn.to/3kSkOgv). Learn more about Andrew at galaxyvets.foundation.

Proper preventive care allows pets to live happy and healthy lives while ensuring that they don't often need to visit a veterinary clinic. This week, Shawn & Ivan speak with Rakesh Tondon of Dr. Treat about preventive care. Rakesh recommends Unreasonable Hospitality by Will Guidara (amzn.to/3IBxkIY) & Simon Sinek's YouTube channel (bit.ly/3SDxYua). Learn more about Rakesh at drtreat.com.

Having a solid IT infrastructure is critical to the success of every veterinary hospital, though it is often an afterthought. This week, Shawn & Ivan speak with Baran Schultz of Shultz Technology about managed services for veterinary clinics. Baran recommends The Liberator by Alex Kershaw (amzn.to/3XWAmNN). Learn more about Baran at schultztechnology.com.

Collaboration in veterinary care not only leads to better outcomes for pets, but stronger relationships between different disciplines. This week, Shawn & Ivan speak with Dr. Elizabeth Maxwell of the Collaborative Care Coalition about collaborative care. Elizabeth recommends the works of Simon Sinek (bit.ly/2D8fyvQ). Learn more about Elizabeth at collaborativecarecoalition.org.

Cats have traditionally received far less attention from the veterinary health market than dogs. How can we better support them? This week, Shawn & Ivan speak with Susan Groeneveld of Sylvester AI about artificial intelligence in animal health. Susan recommends How to Speak Whale by Tom Mustill (amzn.to/3RHVO7z). Learn more about Susan at sylvester.ai. Reach out to Susan at susan@sylvester.ai.

Many veterinary clinics do not market themselves efficiently. How can they better leverage their websites and marketing budgets to attract more clients? This week, Shawn & Ivan speak with Adam Greenbaum of WhiskerCloud about veterinary clinic marketing. Adam recommends How AI Could Empower Any Business by Andrew Ng (bit.ly/3kZEEpG). Learn more about Adam at whiskercloud.com.

How might the veterinary industry be able to meet the demand for services without relying on more health care professionals? This week, Shawn & Ivan speak with Dr. Peter Brown of Cara Veterinary about hospitality skills in veterinary clinics. Peter recommends Master Mentors by Scott Jeffrey Miller (amzn.to/3Y1GjJJ). Learn more about Peter at caraveterinary.com.

The veterinarian shortage is having a huge impact on the industry. How do we encourage young adults interested in becoming veterinarians? This week, Shawn & Ivan speak with Dr. Turnera Croom of Steadfast International about mentoring future veterinarians.

Turnera recommends The E-Myth Manager by Michael E. Gerber (amzn.to/3QNQnU2).

Information about her virtual Pre-Veterinary Mentorship program and ways to contribute can be found at DrCroom.com.

There is an incredible amount of innovation happening in veterinary medicine, but businesses may be limited in what they can achieve without funding. This week, Shawn & Ivan speak with Rachel Sheppard of Leap Venture Studio & Academy, about veterinary startup investment.

Rachel recommends the VITALIZE Podcast (bit.ly/3GGNEs0) & Joyful by Ingrid Fetell Lee (amzn.to/2Ud3S1B).

Learn more about Rachel at leapventurestudio.com.

Not only are there not enough veterinarians, many veterinary clinics can't take more bookings. How can pet parents find clinics with availability? This week, Shawn & Ivan speak with Amy Nichols of GoodFriend about promoting independent veterinary clinics. Amy recommends Brené Brown's podcasts (bit.ly/3vo9FFO) & Rebel Talent by Francesca Gino (amzn.to/3G2yT1q). Learn more about Amy at goodfriend.com.

Every pet deserves the best care possible, but there are many situations where there are barriers preventing veterinarians from providing gold-standard care. This week, Shawn & Ivan speak with Dr. Kate Boatright about the spectrum of care. Kate recommends The Gifts of Imperfection by Brené Brown (amzn.to/3HTMZED). Learn more about Kate at writetheboat.com.

Millennials are the largest pet-owning population, but because many live paycheque to paycheque, paying for care is an issue. This week, Shawn & Ivan speak with Aimee St. Arnaud of Open Door Veterinary Collective about making veterinary care affordable. Aimee recommends Upstream by Dan Heath (amzn.to/3HzH1sA). Learn more about Aimee at opendoorconsults.org.

Innovation is largely seen as the result of efforts from startups, but older companies are uniquely positioned to innovate. This week, Shawn & Ivan speak with Matt McColgan of Radiation Detection Company about innovation in established organizations. Matt recommends The Impossible First by Colin O'Brady (amzn.to/3Hght3q). Learn more about Matt at radetco.com.

What are some of the ways we can help veterinary staff be more engaged in their roles and illustrate the potential for advancement in their careers? This week, Shawn & Ivan speak with Dr. Sean McPeck of Tier 1 Vet about veterinary leadership. Sean recommends the Jordan B. Peterson Podcast (bit.ly/2WolFnt). Learn more about Sean at tier1vet.com.

Specialized pet pharmacies allow clinics to access medications that they may not normally carry more quickly than going through larger services or pharmacy chains. This week, Shawn & Ivan speak with Dr. Georgia Jeremiah of Furmacy about pet pharmacies. Georgia recommends The Emotional Costs of Euthanasia by Sarah Hoggan (bit.ly/3V36ApX). Learn more about Georgia at furmacy.com.

Accurately tracking medications within a veterinary clinic is an essential task, though it is also one that is incredibly inefficient. This week, Shawn & Ivan speak with Yang Shi of VetSnap about increasing compliance in veterinary clinics. Yang recommends Principles by Ray Dalio (amzn.to/3V1r8yG). Learn more about Yang at vetsnap.com.

While specialist consults are essential in veterinary medicine, they may also create administrative challenges like scheduling and invoicing. This week, Shawn & Ivan speak with Dr. Samantha Vitale of Stratocyte about specialist teleconsulting. Samantha recommends Hot Seat by Dan Shapiro (amzn.to/3hsfkqE). Learn more about Samantha at stratocyte.com.

What are some of the considerations veterinarians should make when looking to build a new clinic? This week, Shawn & Ivan speak with Jonathan Greene of J.A. Greene Construction Services about veterinary practice construction. Jonathan recommends The Old Man and the Sea by Ernest Hemingway (amzn.to/3zE8pRr). Learn more about Jonathan at jagreene.com.

Veterinary care is often seen as inconvenient, with time and financial barriers. How can we make care more convenient? This week, Shawn & Ivan speak with Dr. Mike Mossop of Treatwell Pet Care about blending telemedicine and mobile veterinary care. Mike recommends Reinventing Organizations by Frederic Laloux (amzn.to/3Dat7JK). Learn more about Mike at treatwellpetcare.ca.

The veterinary industry is projected to be short 41,000 veterinarians in the next seven years. How can we start to address this gap today? This week, Shawn & Ivan speak with Dr. Jess Trimble of Anipanion about telehealth staff augmentation. Jess recommends Doing Good Better by William MacAskill (amzn.to/3SiNz0p) Learn more about Jess at anipanion.com.

Depending on where you live, state or provincial laws may have a significant impact on the kind of telehealth services that can be provided. This week, Shawn & Ivan speak with Kaitlyn O'Conner of Nixon Gwilt Law about VCPR and legal regulations. Kaitlyn recommends Pet Nation by Mark Cushing (amzn.to/3CT6MBl) Learn more about Kaitlyn at nixongwiltlaw.com.

The Covid-19 pandemic was the catalyst for remote work to become more accepted. How can veterinary clinics leverage remote workers? This week, Shawn & Ivan welcome Melissa Brown of Concierge Elite to discuss remote front desk work. Melissa recommends Atomic Habits by James Clear (amzn.to/2HnmKHm). Learn more about Melissa at conciergeelite.com.

Mobile veterinarians are in high demand, but they face operational challenges that can prevent them from being as efficient or seeing as many pets as they may prefer. This week, Shawn & Ivan speak with Eyal Zukovsky of Kumba about mobile veterinary care. Mary recommends Atomic Habits by James Clear (amzn.to/2HnmKHm). Learn more about Eyal at kumba.pet.

End-of-life care is a difficult topic to discuss, but it is an important one to ensure that geriatric pets leave their families compassionately. This week, Shawn & Ivan speak with Dr. Mary Gardner of Lap of Love about veterinary hospice care. Mary recommends No Rules Rules by Reed Hastings & Erin Meyer (amzn.to/3Bx3wtD). Learn more about Mary at lapoflove.com.

Specializing in house call services allows veterinarians to strike out on their own as entrepreneurs and build both the business and life they'd like to have. This week, Shawn & Ivan speak with Dr. Eve Harrison of The House Call Vet Academy about house call vet innovations. Eve recommends The Creative Habit by Twyla Tharp (amzn.to/3U9fSk1) & Fuck Happiness by Ariel Gore (amzn.to/3UcGWyH). Learn more about Eve at dreveharrison.com.

As a result of the ongoing veterinary talent shortage, many clinics have found themselves without the personnel to be able to offer telemedicine. This week, Shawn & Ivan speak with Dr. Sharon Quinn of Smart.Vet about telemedicine services for clinics. Sharon recommends Pet Nation by Mark Cushing (amzn.to/3QyqING). Learn more about Sharon at smart.vet.

Veterinary marketplace services are a great way to connect pet owners who need care with independent veterinarians who may operate outside of the clinic system. This week, Shawn and Ivan speak with Dr. Sarah Machell of Vetster about virtual care. Sarah recommends Greenlights by Matthew McConaughey (amzn.to/3wKyNHK). Learn more about Sarah at vetster.com.

Having a list of illnesses to rule out based on a pet's symptoms can help veterinarians be more open-minded and efficient while practicing. This week, Shawn & Ivan speak with Dr. Mike Petty of GekkoVet about augmented diagnosis in veterinary medicine. Mike recommends Clinical Reasoning in Small Animal Practice (amzn.to/3KvGYh3) and Clinical Reasoning in Veterinary Practice (amzn.to/3R3C3pj) by Jill Maddison, Holger Volk & David Church. Learn more about Mike at gekkovet.com.

When veterinarians need to access radiology services, they're looking for quick results in a convenient package. How can software help deliver this? This week, Shawn & Ivan chat with Alan Weissman of Radimal about veterinary radiology platforms. Alan recommends The Surrender Experiment by Michael Singer (amzn.to/3c2lafX) Learn more about Alan at radimal.ai.

Veterinary medicine is full of opportunities for personal and professional growth, even if those opportunities don't involve actively practicing. This week, Shawn & Ivan speak with Dr. Adam Christman about innovating you. Adam recommends Bet On Yourself by Dr. Vernard Hodges (amzn.to/3QiZcnM). Learn more about Adam at mjhlifesciences.com.

Around 30% of calls are missed by the front desk staff at an average veterinary hospital, which can impact the amount of bookings the clinic takes. This week, Shawn & Ivan speak with Court Killgo of Kontak about telephony systems for veterinary clinics. Court recommends Future of IT & Business Innovations by Saeed Amidi (bit.ly/3BGd2MK). Learn more about Court at getkontak.com.

What if you could better understand what your dog or cat was trying to communicate, and they knew you could understand them? This week, Shawn & Ivan speak with Leo Trottier of FluentPet about leveraging cognitive science to communicate. Leo recommends Gattica (amzn.to/3BiQJfP). Learn more about Leo at fluent.pet.

Veterinary practices are complicated systems that can be rendered less efficient by everything from outdated technology to staff dynamics. This week, Shawn & Ivan speak with Andrea Crabtree of FurPaws Consulting about practice management. Andrea recommends The Five Dysfunctions of a Team by Patrick Lencioni (amzn.to/3okACqs) & Radical Candor by Kim Scott (amzn.to/3cumW9I). Learn more about Andrea at furpawsconsulting.com.

While there have been tremendous strides made, veterinary medicine still has a way to go to normalize support for the well-being of staff. This week, Shawn & Ivan speak with Dr. Sonja Olson of BluePearl Veterinary Partners about veterinary well-being. Sonja recommends Creating Wellbeing and Building Resilience in the Veterinary Profession by Sonja A. Olson (amzn.to/3RyjDOP) & Manifesto for a Moral Revolution by Jacqueline Novogratz (amzn.to/3ANcK65). Learn more about Sonja at bluepearlvet.com or at the well-being business website heartstorming.co.

66% of veterinary job postings are receiving no applications, highlighting that the traditional hiring process for veterinary staff isn't working. This week, Shawn & Ivan speak with Andrew Luna of hound about the veterinary employee journey. Sean recommends The Culture Code by Daniel Coyle (amzn.to/3aoNxUY), Patients Come Second by Paul Spiegelman & Britt Barrett (amzn.to/3yJfYWW), & Designing Your Life by Bill Burnett & Dave Evans (amzn.to/3RfWrEU). Learn more about Andrew at hound.vet.

3D-printed models can give veterinarians the opportunity to practice and study difficult procedures beforehand. This week, Shawn & Ivan speak with Sean Bellefeuille of Med Dimensions about integrating innovative technologies into surgery and education. Sean recommends Rise 3D Printing (https://bit.ly/3aqtJAi). Learn more about Sean at med-dimensions.com.

Veterinary clinics need to be able to deliver the sort of culture they've promoted to new hires, or they run the risk of losing them.This week, Shawn & Ivan speak with Stacy Pursell of The VET Recruiter about the hiring experience for veterinarians. Stacy recommends The Success Principles by Jack Canfield & Janet Switzer (amzn.to/3QFFWkW). Learn more about Stacy at thevetrecruiter.com.

Many organizations are focusing on veterinary data, but siloing that data can hinder its usefulness. This week, Shawn & Ivan welcome Dr. Theresa Bernardo of the University of Guelph for a conversation about unleashing the power of health data. Theresa recommends Daniel Kraft's Twitter (bit.ly/3NYEXum) & Deep Medicine by Eric Topol (amzn.to/3MUyqjk). Learn more about Theresa at uoguelph.ca.

There is very little standardization for veterinary nurses or technicians, including credentialing or even the name of the role. This week, Shawn & Ivan speak with Kenichiro Yagi of VEG: Veterinary Emergency Group about reimagining veterinary nursing. Kenichiro recommends Start With Why by Simon Sinek (amzn.to/395vGBN), The Leadership Challenge by James Kouzes & Barry Posner (amzn.to/3NCQMpV), & High Conflict by Amanda Ripley (amzn.to/394ApU7). Learn more about Kenichiro at veterinaryemergencygroup.com.

Proper nutrition is essential if we want our pets to live long and healthy lives, but we can't rely on a one-size-fits-all approach. This week, Shawn & Ivan are joined by Trey Steidle of Breed Science for a discussion about nutrition as a wellness tool. Trey recommends Customer Centricity by Peter Fader (amzn.to/3PU4A10) & The Forever Dog by Hodney Habib & Dr. Karen Shaw Becker (amzn.to/3x2oPRr). Learn more about Trey at breedscience.com.

Few things are more stressful to pet parents than needing to discuss or consider how they are going to pay for veterinary care while at the clinic. This week, Shawn & Ivan welcome Adrian Valente of Sunbit for a discussion about veterinary finance options. Adrian recommends Want to Get Great at Something? Get a Coach by Atul Gawande (bit.ly/3LValbG). Learn more about Adrian at sunbit.com.