The Change Management Podcast

In this episode we will discuss how clinical and digital strategy are brought together using the national Clinical Framework. We will cover the importance of good clinical engagement, and the use of design principles as an approach to informing strategy, and how 'Informaticians' play a key roll in facilitating this.

We're joined by Allan Wardhaugh, Interim Clinical Programme Director: National Clinical Framework. 

The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales.

To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.

In this episode we explore digital health and med tech; learning from the pandemic response; and the future digital health strategy for Wales. Our guest is Ifan Evans, Executive Director of Strategy at Digital Health and Care Wales and previously Director of Digital Technology and Transformation at Welsh Government.

The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales.

To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.

In season 4, we explore the concept of Digital Transformation, how it can apply to organisations and how it works in practice. We discuss how digital transformation can help any organisation become an agile one. 

In this episode we discuss what digital transformation in health care really means and explore the differences between the leadership and change challenges.

We're joined by guest Bob Hudson, Interim Chair at Digital Health and Care Wales, Visiting Professor and Co-Director of the Intensive Learning Academy at the University of South Wales. 

The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales.

To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business.

In this episode we explore the concept of Design Thinking in business and how it can leads to innovation by focusing on your customer’s needs.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Simon Hall from Airway Medical.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

The unprecedented challenges we have experienced in planning and delivering all aspects of health and care services during the COVID-19 pandemic have acted as a catalyst for testing innovative, outcome focused approaches. 

This has brought a new focus to how we deliver safe, person-centred services in these exceptional circumstances, and an opportunity to take learning and modernise, with a view to future-proofing our services.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Bob Hudson, Interim Chair of Digital Health and Care Wales.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

Everyone can be a “designer”. In this episode we discuss how to foster creativity amongst our teams. We explore strategies for creativity and serve a checklist for leaders who want to create a culture where ideas flow. We also talk about failure, and how it can be a breeding ground for innovation.

Hosts Professor Jonathan Deacon and Phil Harfield are joined by Sophie Evan-Hughes, UX Manager at Confused.com.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

In this episode we discuss opportunities for organisations to ‘redefine success in business’, through being responsive to environmental and social innovation drivers. Jonathan and Phil are joined by guest Adam Fletcher from the British Heart Foundation.

In this season of The Change Management Podcast we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. To find out more about this podcast and our business services at the University of South Wales visit southwales.ac.uk/business.

In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as exploring how organisations can better use customer insights to drive change from within. We're joined by our guest, Paul Laughlin, Director of Paul Laughlin Consultancy.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

Welcome to season 3 of The Change Management Podcast. In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we introduce the concept of Design Thinking and how it leads to innovation and improved problem solving by focusing on your customer’s needs. We're joined by our guest, Delivery Coach, Damien Sangster.

To find out more about this podcast and our business services at USW visit southwales.ac.uk/business

Change is incredibly complex and like a jigsaw with intricate pieces that all have to fit together.  Where do we start?  At the edges, in the middle?  We all know that we need to do something and ultimately, make a difference to those around us, whoever they may be.

Dr Louise Bright is joined by Kate Cooper, Head of Research, Policy and Standards at The Institute of Leadership and Management. She is a Keynote Speaker, Researcher and Forbes Blogger. 

In this episode, we discuss what new challenges and approaches leaders should lookout for, so their people and organisations can thrive in the post-pandemic world.

Most workplaces that are going through change will manage the process through projects. But how do you clearly define what a project is, how it fits into the strategic plans of the business - and is it the right thing to do? The destination may be the same, but the journey is different.

In this episode, we look at the difference between project programmes and portfolios, how it is vital that they are connected so that they can be successful and more importantly, how to navigate along the right path for your organisation and teams.

Presented by Dr Louise Bright with guest Richard McDermott.

People can get promoted into management positions without having the fundamental knowledge and experience to be really effective at driving change.

In this episode we explore why this happens with Victoria Hall, Partner at Make Sense Limited. We discuss techniques to help managers cope with the extra responsibility. We look at driving real change and how understanding human behaviour, motivation and performance can influence this.

Agile is a word banded about in many guises, agile working, agile transformation, and more commonly agile projects. In its simplest form agile means: ‘able to move quickly and easily’ We think this best applies to a dynamic project environment and it's here to stay.

This podcast explores, what Agile PM is what are the main components that make a real difference to the way we manage projects, and why that is good for your business.

Miles Huckle shares insights and lessons learned on adopting and integrating agile principles and practices into a variety of work environments. He also covers the PMO’s role in supporting teams, hybrid approaches, and dealing with complexity.

Digital Transformation isn’t just a tech project, it’s a people project. 

Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation. 

In this episode Dr Louise Bright is joined by Paul Laughlin, an expert in data, analytics and insight leadership.

Data tells us so much about the world we live in, the people and customers we work with and how we can develop and improve.  How can we use this to our advantage and make major improvements in business process, culture and customer experiences and ultimately move our businesses forward in the new world.  This podcast explores what data can tell us, what we should be doing with it to gain answers to questions about our business.

Workplaces can be broken by dysfunctional teams. In his book ‘The Five Dysfunctions of a Team’, Patrick Lencioni reveals that trust, is the most important foundation to build cohesive and highly functioning teams. In this episode we explore why the foundation of trust is more relevant than ever in today's world of remote working and constant change. Dr Louise Bright is joined by Kevin Christie, Director at Christie Wells Associates.

Is it easier to adapt and make changes when there is a crisis (such as the global pandemic)? Dr Louise Bright is joined by Dr Arthur Turner from The Professional Development Centre. In this episode, they’ll be discussing embedding change within teams and organisations.

People respond and galvanise to a purpose. Sometimes with change you are pressured into it. Leaders need to think more about what is happening. There needs to be a balance and reflection, to make the correct decision.

People take inspiration from unexpected places, within in all of us there is ability to find creativity to solve problems. Our Leaders need to take calm contemplation of the facts, with a sprinkle of creativity to help their teams come out the other side of this in a collaborative way. They need to really embed these changes so organisations can thrive.

Resilience training shouldn’t be a remedial thing, it needs to be embedded within the culture.  Resilient organisations should have a prioritise Culture, management, strategy, and sound leadership. Leadership can sometimes be considered as the bridge between individuals and organisational resilience.

Dr Louise Bright is joined by Pam Heneberry from The Professional Development Centre. In this episode of The Change Management Podcast, they discuss resilience during times of change. 

Listen now to learn practical things that line managers can do to help promote resilience in times of change.

Dr Louise Bright is joined by Dr Amanda Smith from The Professional Development Centre. In this episode, they discuss new ways of working for teams and good practice in communication and planning change.

Organisations have had a rapid shift in the way of working, Dr Amanda Smith highlights the importance of clear communication. She calls out the common assumptions that leaders can easily fall in to in this new way of working.

Dr Smith highlights that the fundamentals of leadership do not change. She explains that there must be a focus on our people by showing a genuine curiosity in our teams, listening to them and listening to their solutions. 

Strategy is one of the most over-used but least understood words in business. Strategically savvy businesses are always monitoring their strategy and are ready to make changes, and the current pandemic makes this even more important. Listen Dr Louise bright discussing this with strategy expert Andrew Price, as they unpick strategy myths and ways organisations can really rethink their strategy.

Dr Louise Bright talks to Rob Baker, HR Expert and Consultant, about how to ensure engagement with staff while experiencing major change. Welcome to the Change Management Podcast by the University of South Wales.

In this episode, they’ll be discussing how the people within organisations are fundamental to surviving the challenges the pandemic has brought to businesses.

Rob coined the phrase “a spectrum of a positivity”. He uses it to describe the levels of engagement, from staff being just onside, to your absolute champions. He shares with us how easy it is to “fall off the edge” creating disengaged teams.

Welcome to the Change Management Podcast by the University of South Wales. In this episode, Dr Louise Bright is joined by Miles Huckle, an expert in change management and coaching. They discuss the pandemic and how this has accelerated organisational change. 

This is the first episode of The Change Management podcast where we’ll delve into thinking clearly during times of change, exploring how leaders can really focus on what’s important and what will ultimately help the organisation to thrive.

Organisations have been brutally challenged; Miles shares the key patterning he’s starting to witness that is really helping organisations pivot quickly. Organisations have been forced to innovate and the current pandemic is the driver for this.

Listen to Louise and Miles as they unpick some of these examples of leadership in unprecedented times.